Ratings based on 8 Verified Reviews

3.2 out of 5
50% of guests recommend
4.6 Room cleanliness
3.9 Service & staff
3.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Jan 31, 2019
Had to cancel my reservation due a death in family and they still charged me for the stay because I didn't cancel 30 days in advance. like I knew someone was gonna suddenly die. would never deal with them again!!
Comment from Hotel Management
Feb 5, 2019 by Patrick, Hotel Management
Doris, Pine River Ranch sends our condolences to your family. We did speak over the phone this week about this reservation cancellation and how we couldn't refund your account as the credit card on file wasn't taking the refund. A check has been sent out to you. I hope that there is follow through on your end to remove this email as it really was inaccurate and unfair as we did try to refund your money.
5 out of 5
by A verified traveler

Posted Dec 16, 2018
Comment from Hotel Management
Dec 17, 2018 by patrick, Hotel Management
Thank you for the great review. We hope to see you back soon.
5 out of 5
by A verified traveler

Posted Dec 15, 2018 on Hotels
Very clean and nice. Owners were very nice. Breakfast was delicious. Everything we were looking for and more. Beautiful property we will be back for sure.
Comment from Hotel Management
Dec 17, 2018 by Patrick, Hotel Management
Thank you for the great review!
1 out of 5
by A verified traveler

No refund for early checkout

Posted Jun 12, 2018
The room did not meet our expectation so decided to cut our stay short by one day. There was not enough in the “kitchenette” to prepare meals from the groceries we brought. The Internet/WiFi connection was poor, often couldn’t connect, and I was unable to work online as planned. The room wasn’t cleaned the next day nor fresh towels nor coffee service replenished. Upon checkout the owner refused to refund the final day even though we’d given him 24-hour notice, claiming a 30-day cancellation policy.
4 out of 5
by Angela

Beautiful view with the comforts of home

Posted Oct 3, 2017 on Hotels
We had a great cozy stay at Pine River Ranch. The facility is a beautiful country style bed and breakfast with gorgeous views of the mountains and country side. Our room was very spacious and accommodating with a small kitchenette, comfortable couch and seating area. As well as a private bathroom. It's not too far from the town of Leavenworth, but is a good 20 minutes away, if you plan on commuting. The service is very good and friendly. Breakfast was simple, but super yummy.
3 out of 5
by Jeff

Nice, but wasn't great.

Posted Dec 21, 2016 on Hotels
My wife and I stayed at PRR during a Christmas visit to Leavenworth. The owners were nice, and the property is beautiful. We have stayed at just a few Bed and Breakfast locations before, and we had really high expectations for this stay. However, it was just o.k., the gas fireplace quit working and the owner got home and he fixed it about an hour later. The little portable heater fan barely kept our bedroom livable during the blizzard. Also, breakfast was a little underwhelming for $340, an egg (omelet) with a little cheese sprinkled on it, some roasted potatoes, and some orange juice. If we do this trip again in future years we will probably just get a hotel room in Wenatchee, almost the same driving distance into Leavenworth.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Jeff, We are sorry that your visit didn't meet your expectations. We had one of the coldest recorded December and January months on record and worked hard to provide as much heat into our rooms as possible. We are continuing to work on our 1944 house to be more efficient for those negative temperature time periods, if we see them again! Our breakfasts our all homemade using locally sourced eggs, meat, and fruit when in season. Our individual two-egg ham and cheese omelette that you had along with fried red potatoes, fruit, and juice has always been a guest favorite. Usually, we see food left on the plates from most rooms. We hope that you come back and see us, maybe in warmer weather, so you can enjoy the outside activities that we offer around our B&B. Thanks for stopping in.
2 out of 5
by A verified traveler

Posted Dec 19, 2016
I paid $340 for this cold one room and it was such a disappointment. The location of this Bed & Breakfast place was 15 miles away from the town of Leavenworth and we had to spend 45 minutes in line to get into the town. We need to be warned about these matters. Thanks. Noriko Palmer
Comment from Hotel Management
Feb 8, 2017 by Patrick, Hotel Management
Noriko, We are sorry that you had a bad traffic experience while staying at our B&B. The Christmas lighting ceremony is such an attraction that 30,000 people not used to driving in snow does slow down the entrance to town. We hope that you come back to visit us and enjoy the peace and quiet at Pine River Ranch as well as the many outdoor activities around our property and neighborhood.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

VERY COMFORTABLE, QUIET & SPACIOUS

Posted Oct 18, 2016
Pros: THE QUIET SETTING, SPACIOUS ROOM AND YUMMY BREAKFAST...
Cons: NOTHING TO SPEAK OF...
Location: LEAVENWORTH, WASHINGTON
MY HUSBAND AND I STAYED FOR THE WEEK END. IT WAS OUR 27TH ANNIVERSARY. PINE RIVER IS VERY LOVELY AND PEACEFUL. CLEAN SPACIOUS AND BREAKFAST WAS WONDERFUL. A BIG THANK YOU TO ALL THE STAFF. WE RECOMMEND THIS PLACE HIGHLY... :) :) :) :) :)
Comment from Hotel Management
Dec 4, 2016 by Patrick, Hotel Management
Kimberly, Thank you very much for the kind words. We enjoyed having you (Happy Anniversary!) and we hope to see you soon.