Reception

Reviews of Budget Host Inn

2.5 out of 5
Budget Host Inn
2071 W Elm St, Lebanon, MO

Reviews

4.2
Rating 10 - Excellent. 1 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 2 out of 10 reviews" "
Rating 2 - Terrible. 5 out of 10 reviews" "

3.6/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

3.4/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
Everything was ok.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
For a last second turn off the ramp to rest my body and eyes, I really should have known better. Three of the four area hotels were booked so I said why not? Pulled up to the lot and there were some truckers outside next to what seemed like a dive bar, no big deal. We all need a load off. I told the front desk guy that it had been a long trip and I couldn’t wait to shower and rest up. Got into the room and something just felt “off” and just as I put my bags down I see something on the middle pillow, a bug. I automatically turn to my partner and ask what he sees. Goes on to tell me it’s a beetle. Flicks it away. Okay, I try to calm my nerves and think it’s just that. Lay down and fall asleep. Woke up to crawlers on my face and find bedbugs under me and my head pillow now. Almost start crying. I attempted to shower and no working shower head. Just droplets coming out. I was so furious. Went to the front desk who happened to be the guy that greeted me the night before. I asked him the refund policy and he states all he can offer me was a “free night” or a new room to shower. Best believe I took the shower option. Imagine waking up to tick-like bugs all under you. I HAD to shower. Go figure, the other room was cleaner and had a working shower. Like, why couldn’t that have been our room to begin with? I’m just disappointed in myself for not reviewing others feedback before booking. My feedback, just drive a few more miles down and there’s plenty other lodging options than this.
Stayed 1 night in Aug 2021

2/10 Terrible

Mindy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Less Than Desirable
Check in went well. Girl at desk was very nice and informative. Getting to the room safely was well yet to be desired. showed up just in time to see a foot chase between people that were living there and people that weren’t living there because they were breaking into places and one guy was knocking on doors asking people for drugs the girl at the front desk took care of a lot of it she was very bold about what people were not going to do around there it was quite impressive. but my friend was scared to death and trying to calm her down was not fun. getting to the room it’s disgusting towels are brown and yellow stained on them there was blood on the sheets looked fresh. it also looked like someone had been on both beds. And it look like a dried up ear behind the TV. And TV did not work there was no signal. well I had to bring my reclining chair in so my friend can lay down because we didn’t want to be on the bed the door looked like it had been kicked in a few times there was only one thing to secure it it was not safe I wasn’t concerned for my safety because I carry a weapon. And I’ve been in worst places just choose not to do that in my older years this place really needs overhaul. Only stayed 2 1/2 hours. And was not able to get a refund even though I paid for insurance on the room. The hotel and hotel.com charged me. Not happy at all! And Do not recommend!
Stayed 1 night in Jul 2021

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com should NOT be hosting this venue!!
This motel doesn't even deserve a one star. Wife & I decided to travel to Ozarks to see a concert at the spare of the moment. To be expected, it was difficult to find a hotel/motel with vacancy three days in advance. Budget Host Inn had vacancy but we now know why. It was that of a classic comedy movie. I have ever experienced in reality of a horrific motel. Let's start with check-in office; a very ran down area with a slight stench. Outside parameter/visual pulling around to our room; horrific, old trashy looking vehicles in the lot and exterior condition of building was not good in appearance. And now for the room. A dirty full exterior wall of plexiglass that was unproperly sealed. We walked in and was immediately slammed in the face with a horrific stench complete with a few flies flying about the room landing on the beds & walls. The entry door didn't properly close leaving gaps both vertically and at bottom threshold. The bedding, (comforter) was stained with soil. Wife & I turned right around and abandoned that hotel and just drove home that night.
Stayed 1 night in Jun 2021

2/10 Terrible

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from R-Manager on Jun 20, 2021
Thanks for taking the time to review. Can you please provide specifics? Thanks again.

6/10 Okay

Rudy

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from R-Manager on Jun 21, 2021
Thank you for your feedback. We strive to have 100% perfection.

2/10 Terrible

Mark

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible. Stay away
Hotel is run down. Still has days inn signs everywhere but its not a days inn. I checked the beds as i always do where i stay and one bed the sheets had stains on them and the other bed there was i believe to be dead bed bugs under the mattress protector on the mattress.
Stayed 1 night in Mar 2021

2/10 Terrible

Terry

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst stay ever
Blood and pubic hair in tub. A syringe under the sink, dirty sheets and piles of dirt on the floor.
Stayed 1 night in Feb 2021

10/10 Excellent

Sonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super friendly helpful managment and nice rooms
Hotel has had a change of management in past year. As such they are still in the process of renovating to their standards. Management is super friendly and helpful. I will make this my go to place as I travel thru the area every time.
Stayed 1 night in Jan 2021

4/10 Poor

stephen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pass
The employees are very friendly abd helpful. Other than that, it is filthy. The room looked like a homicide scene. Trash everywhere in the passageways. I'm not picky at all but unless you absolutely have to stay here....keep looking. Ours was a last minute trip and had to find a place that eould allow a dog sooooo......
Stayed 3 nights in Jan 2021