Ratings based on 231 Verified Reviews

2.5 out of 5
38% of guests recommend
2.6 Room cleanliness
2.7 Service & staff
2.6 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from TN

Looked promising in the pictures....

Posted Dec 16, 2017
Cons: Literally the entire room needs to be redone. The air conditioner is unsafe for anyone, and a child could get hurt. The shower head is useless
Location: the location was nice, not too sure about things to do
When we arrived at the hotel we were very surprised how very rude the receptionist was. Overly rude. We were charged extra in cash to pay for an extra adult, and she still only gave one key. We got to the room and the room looks NOTHING like the picture. The beds are small, the air conditioner didnt work, the whole front of the unit was literally broken off, VERY dangerous for children. The shower head didnt work, the only way to bathe in the bathtub is to take a bath, but the bath itself was disgusting. The shower head had absolutely NO pressure. When we walked into the bathroom the very first thing we noticed was a BABY spider on one of the "clean" towels.The mini fridge also did not work, the only part that did was the freezer. The door itself had no dead bolt or chain lock, only the room key lock. I will NEVER return to this hotel, and honestly feel ripped off.
1 out of 5
by A verified traveler from Lebanon, TN

left a Bluetooth Gamepad and Bed Bugs

Posted Nov 15, 2017
I left a Bluetooth Gamepad in my room and when I noticed that I did not have it. I instantly contacted the Hotel and asked if anyone had found it. I was told to call back the next day and try again. in doing so, I have been told that my device was not found and that they are sorry. I have repeatedly called back since my stay which has not been that long. And I have yet to be helped. Also my room was infested with bed bugs. so badly that I could not sleep. I have red blotches on my skin and I still itch. I took a video that I would like to upload if possible.
2 out of 5
by A verified traveler from louisville,ky

Posted Nov 12, 2017
dirty sheets. The staff attitude was not good. It needs a improvement. Better room service.
2 out of 5
by A verified traveler from Lebanon, Tn

bed bugs

Posted Nov 11, 2017
they have bed bugs. I tossed and turned.the hotel staff repeatedly asked if we were checking out. don't go to this place
1 out of 5
by A verified traveler

Clerk was rude,

Posted Oct 3, 2017
He did not want to check me in because he was eating his lunch and he even said so.
3 out of 5
for Everyone
by A verified traveler from Waynesburg, KY

Handy location

Posted Sep 25, 2017
Bed was comfortable, microwave and fridge in room. The bathroom door was scuffed and looked dirty and the baseboard in the bathroom was dirty.
1 out of 5
by A verified traveler

Filthy roach motel

Posted Sep 18, 2017 on Hotels
This place has to be the worst I've ever had the misfortune to be stuck in. The room was filthy, the beds were filthy with sheets full of holes and some kind of dead bugs. The bathroom was just as bad and the door knob was hanging so when you tried to get out some one on the outside had to break you out. I slept on top of the bedspread in my clothes with all the lights on to keep the roaches at bay. Friends of mine had a room just down the hall from us and it was just as bad. The health department should shutdown this dump. .
1 out of 5
by A verified traveler

Worst Hotel, please don't ignore reviews

Posted Sep 18, 2017 on Hotels
its been the worst hotel, i have ever stay in, there were all kind of insects, we even bought almost $100.00 to make the odor go away, the towels were dirty, there was papers in the bathroom, the showers were all with fungus, i real nightmare.
4 out of 5
by TOM

Posted Sep 18, 2017 on Hotels
I slept well.
3 out of 5
by Brenda

This traveler left a rating score only Posted Sep 18, 2017 on Hotels