Broken elevator and rude manager.
Posted Oct 11, 2016
I was in town for a business related interview. While the room and accommodations were as described and the concierge was extremely helpful and caring, when I requested a late checkout so I could keep my things in the hotel rather than my car and change before taking off, the manager refused to speak to me personally and dismissed my request immediately, citing "they were too busy". Since I accidentally booked the hotel for the day of the interview rather than the day before, I knew that the room I was renting was obviously not pre-booked by anyone else. The elevator was also broken as of 9/16 and seemed to have been for some time; I had to lug my stuff up and down four flights of stairs multiple times.