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Reviews of Baymont by Wyndham Pine Grove

2.5 out of 5
Baymont by Wyndham Pine Grove
419 Suedberg Rd, Pine Grove, PA

Reviews

6.4
Rating 10 - Excellent. 39 out of 217 reviews" "
Rating 8 - Good. 62 out of 217 reviews" "
Rating 6 - Okay. 44 out of 217 reviews" "
Rating 4 - Poor. 33 out of 217 reviews" "
Rating 2 - Terrible. 39 out of 217 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy to get in and out
Stayed 1 night in Apr 2024
Response from Team Baymont by Wyndham Pine Grove on Apr 23, 2024
Dear Guest,Thank you for taking the time to tell us about your experience at Baymont by Wyndham Pine Grove. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Baymont by Wyndham Pine Grove, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.RegardsTeam Baymont by Wyndham Pine Grove

2/10 Terrible

Lawrence

Business traveler
Disliked: Cleanliness, property conditions & facilities
The property was nothing like it appeared online. You need to vet your locations better. I will continue using trip advisor.
Stayed 1 night in Feb 2024
Response from Revenue Manager on Apr 16, 2024
Dear Guest,Thank you for sharing your feedback with us. We have noted down your raised concern and we shall certainly look to improve the same. We are glad you have chosen us for your stay and sorry that stay were not up to the expectation. Please do provide us opportunity to host you again to provide better experienceWith Regards

8/10 Good

Stephanie

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was nice .
Stayed 1 night in Dec 2023
Response from Revenue Manager on Apr 16, 2024
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good economy room
It was good bed was comfy, room clean
Stayed 1 night in Oct 2023
Response from Team Baymont Inn Pine Grove on Oct 16, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

4/10 Poor

Ketan

Traveled with family
Disliked: Staff & service, property conditions & facilities
Our room 223 was not equipped with even a cubiard or hangers to hang the clothes. The bathroom shower stall was extremely small to position inside. During the checkout time I told this issue to the frint desk, but there was no satisfactory answer or response.
Stayed 1 night in Oct 2023
Response from Team Baymont Inn Pine Grove on Oct 10, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to have you stay with us and have also noted the scope for improvement. We look forward to welcoming you again soon. Kind Regards

8/10 Good

Melissa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The location is at a great spot
Stayed 1 night in Sep 2023
Response from Team Baymont Inn Pine Grove on Sep 19, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

Robert J.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice breakfast
Stayed 1 night in Sep 2023
Response from Team Baymont Inn Pine Grove on Sep 19, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

2/10 Terrible

Ryan

Stayed 3 nights in Sep 2023
Response from Team Baymont Inn Pine Grove on Oct 10, 2023
Thank you for your feedback.

6/10 Okay

ANGELA

Traveled with family
Disliked: Staff & service, property conditions & facilities
Bedding old and scratchy with very thin comforter
Response from Team Baymont Inn Pine Grove on Sep 12, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to have you stay with us and have also noted the scope for improvement. We look forward to welcoming you again soon. Kind Regards

8/10 Good

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only reason i say good is breakfast was not good not really any options..
Stayed 5 nights in Jul 2023
Response from Team Baymont Inn Pine Grove on Aug 28, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

4/10 Poor

Kahseem

Disliked: Staff & service
I was highly upset as soon as we started checking in. The hotel manager checked us in and charged my card and then tried to charge me for the stay twice multiple times. Also at 6 in the morning tried charging my card again with 5 to 10 dollars.
Stayed 1 night in Aug 2023
Response from Team Baymont Inn Pine Grove on Aug 22, 2023
Dear Guest,Thank you for your feedback. Were you charged extra amount other than your booking amount, No right? It sometimes the system fault that staff has to use the card multiple times it doesn't mean you are been charged extra. Hotel has charged only the booking amount. Still sorry if you felt unhappy with the payment process. Thank you.

10/10 Excellent

NAYAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so nice.
Stayed 1 night in Aug 2023
Response from Team Baymont Inn Pine Grove on Aug 14, 2023
Thank you for your feedback. We would look to have you back with us again.

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Team Baymont Inn Pine Grove on Aug 7, 2023
Thank you for your feedback. Hope to see you again.

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay.
The hotel is under renovation. Our room was a finished room. It was very nice. Six of us fit comfortably. Plenty of outlets, which is always a problem in hotels. Only issue I had is that our keys were disabled long before checkout time and I had to go back downstairs twice to get them fixed.
Stayed 1 night in Jul 2023
Response from Team Baymont Inn Pine Grove on Jul 27, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

2/10 Terrible

John

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Was not as nice as I expected for a Baymont property. It was very hot outside, and the lobby was not air conditioned. The room seemed OK, but the A/C was very noisy and needed cleaning. It smelled of mold. The next morning when we went to shower, we had to sponge bathe because the tub only had scalding hot water. The mixing valve needs replacement. The ceiling texture was falling down from a previous water leak upstairs. We were very dissapointed.
Stayed 1 night in Jul 2023
Response from Roger on Jul 22, 2023
Dear Guest,Thank you for staying with us at Baymont By Wyndham – Pine Grove and taking the time to share your comments regarding your stay. We apologize that your stay was less than extraordinary. This is certainly not up to our standards, and it is feedback like yours which allows us to improve our hotel each day. Please allow me to express my sincerest apologies. Rest assured that we have taken the appropriate measures to address the problem with our team in order to prevent any future occurrences.We hope to have the opportunity of welcoming you back to re-experience at Baymont By Wyndham – Pine Grove in the near futureWarm Regards,Roger

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Live in manager & his wife were not friendly. The front desk clerk who has worked there 3 yrs was very friendly, helpful, & professional. Room service attendant was great. Room clean & had all the necessities. Location good, McDonalds next door.
Stayed 4 nights in Jul 2023
Response from Team Baymont Inn Pine Grove on Jul 27, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Function over form
Needed a place to crash overnight on a mini-road trip and this fit the bill perfectly. Clean room, working AC, functional bathroom, it checks all the boxes. It's a simple motel off a few busy highways, but if you're only staying for a night or two and day-tripping in the area, it's more than good enough.
Stayed 1 night in Jul 2023
Response from Team Baymont Inn Pine Grove on Jul 27, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

2/10 Terrible

karishma

Stayed 1 night in Jul 2023
Response from Team Baymont Inn Pine Grove on Jul 27, 2023
Thank you for your feedback.

10/10 Excellent

Manoramya

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
The room interior and linens were clean, bathroom was clean too and adequately stocked but the window glass pane looked smudged and unclean and the sofa upholstery was soiled in one spot. The rugs outside the room (in the hallway) could have been cleaner and there was a strange paint like odor along the hallway. At checkout, we were in a hurry to leave but had to ring the bell several times to have someone come to the desk and confirm that nothing more is needed from us to complete the checkout process. On a positive note, the staff were courteous and helpful, so that was good and that made our stay comfortable.
Stayed 1 night in Jul 2023
Response from Team Baymont Inn Pine Grove on Jul 17, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

Dorothy

Traveled with family
Liked: Staff & service
The staff is wonderful, and the rooms are comfortable. They could use a deep cleaning, and a cleaner that doesn’t leave such a strong odor behind.
Stayed 1 night in Jul 2023
Response from Team Baymont Inn Pine Grove on Jul 17, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

4/10 Poor

Melissa

Stayed 1 night in Jun 2023
Response from Team Baymont Inn Pine Grove on Jul 17, 2023
Thank you for your Feedback.

4/10 Poor

Marianne L

Stayed 1 night in Jun 2023
Response from Team Baymont Inn Pine Grove on Jul 17, 2023
Thank you for your Feedback.

8/10 Good

gilberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff we great, from the check in staff, we be very nice and the morning staff, from the cheerful lady, to the maintenance lady, were ready to help in anyway to keep our stay memorable
Stayed 4 nights in Jun 2023
Response from Team Baymont by Wyndham Pine Grove on Jun 26, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was clean, updated furniture, fridge was clean and nice and cold, ac worked perfectly. Nice flat screen tv and clean bedding. The hallway had just been painted so there was still brown paper down but that didn’t bother us. Our hotel room was clean.
Stayed 2 nights in Jun 2023
Response from Team Baymont by Wyndham Pine Grove on Jun 26, 2023
The staff we great, from the check in staff, we be very nice and the morning staff, from the cheerful lady, to the maintenance lady, were ready to help in anyway to keep our stay memorable

2/10 Terrible

Andrea

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Team Baymont by Wyndham Pine Grove on Jun 26, 2023
Thank you.

8/10 Good

Jennifer

Stayed 1 night in Jun 2023
Response from Team Baymont by Wyndham Pine Grove on Jun 26, 2023
Thank you.

6/10 Okay

NANCY, RIMERSBURG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and met our needs for our visit to a relative in a nursing home nearby.
Response from Team Baymont by Wyndham Pine Grove on Jun 26, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to have you stay with us and have also noted the scope for improvement. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Sarah

Stayed 1 night in May 2023
Response from Team Baymont by Wyndham Pine Grove on Jun 26, 2023
Thank you.

4/10 Poor

Leslie, The Plains

Traveled with family
I was given the wrong room (paid for 6 person room and received 4 person room) due to late check in. The construction noise was loud, but the room I stayed in did seem renovated and nice. Breakfast did have milk that was spoiled so that wasnt nice. Overall, my stay would have been better had the check in process and right room been given.
Stayed 1 night in May 2023
Response from Team Baymont by Wyndham Pine Grove on May 30, 2023
Dear Guest, Thank you for sharing your feedback with us. We are glad to have you stay with us and have also noted the scope for improvement. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, hotel was quiet. Perfect for what we needed
Stayed 1 night in May 2023
Response from Team Baymont by Wyndham Pine Grove on May 22, 2023
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, staff was pleasant
Stayed 1 night in Apr 2023
Response from Team Baymont by Wyndham Pine Grove on May 8, 2023
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I appreciate the location close to town and other points of interest.
Stayed 1 night in Apr 2023
Response from Team Baymont by Wyndham Pine Grove on Apr 10, 2023
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

4/10 Poor

Lisa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Team Baymont by Wyndham Pine Grove on Mar 27, 2023
Thank you for your feedback.

10/10 Excellent

Jon

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
An older 2 story motel upgraded to modern standard s. Easy on/off highway. Friendly staff and good grab n hi breakfast.
Stayed 1 night in Mar 2023
Response from Team Baymont by Wyndham Pine Grove on Mar 27, 2023
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property a lot. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023
Response from Team Baymont by Wyndham Pine Grove on Feb 27, 2023
Thank you for your feed back. We wish to welcome you again.

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022
Response from Team Baymont Pine Grove on Dec 26, 2022
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

Aaron

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access. A bit older building but in good repair.
Response from Team Baymont on Dec 5, 2022
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Team Baymont on Dec 5, 2022
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us. We look forward to welcoming you again soon. Kind Regards,

2/10 Terrible

Anthony

Stayed 1 night in Oct 2022
Response from Team Baymont on Oct 25, 2022
Thank you for your feed back. We wish to welcome you again.

10/10 Excellent

Santino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and check out couldn’t be easier! The location is great and the room was perfect. Everything was in working order. Would stay again.
Stayed 2 nights in Oct 2022
Response from Team Baymont on Oct 17, 2022
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property a lot. We look forward to welcoming you again soon. Kind Regards,

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Oct 2022
Response from Team Baymont on Oct 9, 2022
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

Terrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Team Baymont on Oct 9, 2022
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us and that you liked the property. We look forward to welcoming you again soon. Kind Regards,

4/10 Poor

Peter

Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Lot of road noise. Room entrance on the outside. Broken bed table in room. Do yourself a favor go elsewhere.
Stayed 1 night in Sep 2022
Response from Team Baymont on Oct 4, 2022
Dear Guest, Thank you for sharing your feedback with us. We are glad to have you stay with us and have also noted the scope for improvement. We look forward to welcoming you again soon. Kind Regards

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
For the price which was very reasonable it was very good, it seemed clean, beds were comfortable, pillows could have been a little better, there wasn’t any hair dryers, but had a mini fridge and microwave which was nice, the amenities were tiny and looked like they were leftovers as not full, but overall a good stay
Stayed 2 nights in Sep 2022
Response from Team Baymont on Sep 21, 2022
Dear Guest, Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us and have also noted the scope for improvement. We look forward to welcoming you again soon. Kind Regards,

10/10 Excellent

Jay

Stayed 1 night in Sep 2022
Response from Revenue Manager on Apr 16, 2024
Dear Guest,Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us. We look forward to welcoming you again soon. Kind Regards,

8/10 Good

Jen

Stayed 1 night in Aug 2022
Response from Revenue Manager on Apr 16, 2024
Dear Guest,Thank you for sharing such positive feedback with us. We are glad to hear about your comfortable stay with us. We look forward to welcoming you again soon. Kind Regards,

6/10 Okay

David

Traveled with family and small children
Liked: Cleanliness, staff & service
Candy, the breakfast lady bent over backward to serve our family.
Stayed 3 nights in Aug 2022
Response from Team Baymont on Aug 20, 2022
Dear David, We are sorry to know that. We shall certainly look upon it and this should not be felt to any of our valued Guests. We thank you for your honest review. We look forward to welcoming you again soon. Kind Regards

4/10 Poor

payal

Traveled with family and small children
Disliked: Staff & service
first of all no service after 10 pm to 7 am in morning. if you need any extra towel before 7 am you need to wait until they open office. NO Coffee CUPS. They WILL GIVE YOU COFFE MUG. Really???? NO disposable coffee cups.
Stayed 1 night in Aug 2022
Response from Team Baymont on Aug 9, 2022
Dear Guest, We have noted down your raised concern and we shall certainly look to improve the same. We are glad you have chosen us for your stay and sorry that stay were not up to the expectation. Please do provide us opportunity to host you again to provide better experience

10/10 Excellent

micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Team Baymont on Aug 9, 2022
Thank you for sharing your feedback with us.

8/10 Good

Berenisse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, I think it needs a little more lighting but other that we enjoyed our stay.
Stayed 1 night in Jul 2022
Response from Team Baymont on Aug 2, 2022
Dear Guest, We are glad that you have stayed with us & had a pleasant stay. We look forward to welcoming you again.