City view

Reviews of Eos Hotel

3 out of 5
Eos Hotel
Viale Alfieri, 11, Lecce, LE

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 180 reviews" "
Rating 8 - Good. 73 out of 180 reviews" "
Rating 6 - Okay. 20 out of 180 reviews" "
Rating 4 - Poor. 2 out of 180 reviews" "
Rating 2 - Terrible. 2 out of 180 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ana Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! The room was quite good and well equipped
Stayed 1 night in Nov 2023

8/10 Good

Igaela

Stayed 1 night in Apr 2022

10/10 Excellent

moris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Claudia T. on Dec 11, 2021
Gentile Moris, la ringraziamo per il giudizio super positivo, ne siamo davvero orgogliosi! Ci auguriamo di poterla riavere in futuro nostro ospite. Cordialmente, Claudia T. Front Office

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel stay in Lecce
Really comfortable and clean hotel
Stayed 3 nights in Sep 2020
Response from Eos Hotel on Sep 22, 2020
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

8/10 Good

Casper

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay
A nice and friendly hotel, We arrived early, but were given a room immediately. Frontline staff friendly & helpful with suggestions.
Stayed 1 night in Dec 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Close to city centre
Great staff. Very helpful. Good breakfast. Good location.... outside the old city centre but close by. Was good to be out of the historic centre at bed time!
Stayed 2 nights in Sep 2019

8/10 Good

Pt, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and convenient location. Breakfast was ve good.
Stayed 1 night in Nov 2018
Response from Claudia Tramacere on Nov 7, 2018
Dear Guest, thank you for your feedback. We looking forward to welcoming you again. Kind Regards, Claudia

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room is clean. take 15min. to the downtown. staffs friendly. breakfast is ok.
Stayed 3 nights in May 2018
Response from Claudia Tramacere on Jun 25, 2018
Dear Guest, thank you for your positive feedback. Looking forward to welcoming you again we send you Kind Regards, Claudia Tramacere

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Lovely
Stayed 1 night in Jul 2017

10/10 Excellent

val, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to old part of Lecce.
Very comfortable and very friendly and helpful staff.
Stayed 1 night in Jul 2017

4/10 Poor

charles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Look elsewhere
A very ordinary hotel. Charmless area, 15 minute walk to old city. Small cramped rooms, no place to put luggage. Few hangers in closet. TV not working. Poor slow Wifi.

8/10 Good

George, Peterhead, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over in Lecce
Spent 2 nights at Hotel Eos, it was coveniently situated for reaching Lecce old town (10 minutes walk).Excellent continental breakfast. Very helpful staff who spoke English and assisted with choosing good restuarants.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay
The hotel is about a 10 min. walk from town centro. Staff was always helpful, friendly and caring. Room was more than adequate. Would stay there again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ultra modern hotel with stark decor.
Hotel is perfectly adequate. Staff was very helpful and friendly. Breakfast was included and had a good choice of items with nice fresh fruit.

10/10 Excellent

Moira, Aberdeen Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay during cycle trip
What a little jewel in the crown this hotel is. We stayed here for one night as apart of a cycle trip and was pleasantly surprised by what was on offer. Our room had its own main door opening out into a little private seating area, which was great. The old town is a 5-10 min walk away where you will find a hige selection of little shops, restuarants and the marina. A lovely little place

6/10 Okay

Alice, New York

Liked: Cleanliness, staff & service, property conditions & facilities
East walk to city center
Was a convenient stay but the rooms were small. Make sure if you want to food from the lounge downstairs you tell them early so they can go out and buy food. Breakfast was simple but good.

10/10 Excellent

Bryan, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay At EOS
Perfect stay at EOS in Lecce. Great staff; allowed us to leave luggage at hotel while we went on week long bike tour. Super breakfast. We'd stay here again in a heartbeat.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within easy walking distance of the old town
An excellent hotel, attentive and helpful staff. An interesting city to visit and good transport links to surrounding areas.

8/10 Good

Poll

Liked: Cleanliness, staff & service, room comfort
Last minute booking
Good location for restaurants and attractions within walking distance. Great recomendation fram staff for dinner

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent as always
Clean rooms, friendly staff and good location.

10/10 Excellent

rognbrow, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only thing it lacked was WiFi!
We were only here for one night, with a group of friends, before we moved into a nearby villa which we had rented for the week. The hotel is subtlety stylish with comfortable rooms and well appointed bathrooms. The staff were very friendly and helpful. Though internet is available in the rooms you need to be able to plug in a ethernet device, there is no wifi, which was really the only thing it lacked. The buffet breakfast (which was included) was very good also

8/10 Good

Carlo, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Great Breakfast, room always clean as with hotel. Very modern and for us in a great location just out of the town centre. Friendly staff who were always friendly and helpful. Only negative - when booking this hotel, our rate included free wifi which we always use while staying abroad. However, when arriving at the hotel we were told they didnt have wifi, nevermind a free option!

8/10 Good

Joseph Gahaly

Liked: Cleanliness, staff & service

10/10 Excellent

Wendy, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a couple
The hotel was clean and modern and the breakfast was superb.

10/10 Excellent

Jocelyn, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal hotel in southern Italy
The hotel was ideal for my conference at the University in the old city. It is within walking distance (20 mins), or by bus (about half-hourly). It is aesthetically pleasing, modern in design and layout, and provides an excellent breakfast each morning. The staff are friendly and helpful. They provided everything I asked for, from taxi information to advice re good restaurants. There is air-conditioning, laundry service, a bar with sitting space, a shaded outside sitting area, and wi-fi service. Eos Hotel was just right for one person, and would be more enjoyable again for couples and families.

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EOS was a great hotel considering it's 3 star. Very impressed with the rooms - even though fairly simple, a lot of care was taken to design each room with a different theme. Interesting artwork throughout the hotel, and the breakfast was typically Italian, but of excellent quality. The location was quite convenient to the Old Town, although the 15 minute walk wasn't in the nicest area. Saturday night was very noisy if you're on the street side, but otherwise it was very quiet. Great bathroom, very spacious, as was the room.

8/10 Good

Margaret & Sean, Essex..England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Italian design experience.
We enjoyed our recent stay in this hotel.The design of the hotel was impressive,the staff were friendly & helpful,the breakfast was comprehensive. Our bedroom was spacious, & the bathroom was well equipped with toiletries,all replenished as required. The only drawback to the hotel was it's 3/4 mile distance from the old city gates. We would definitely recommend this hotel to others.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel Good but Location Poor
Nice hotel but poor location. 15 minute walk to centre in a not so nice area. No wifi.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - but no wifi. Good if you got car.
Very fresh and looked after hotel with a nice breakfast buffet. Two negative things: A bit far out from central Lecce and no wifi! Good if you've got a car since they have parking (cost extra) but you can also easily find free parking out on the street in the area.

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From Lecce, with Love.
So glad to have booked this hotel in Lecce. I did so on the basis of the great reviews that I read when booking. It really was excellent value. One would think you were staying in a 4* when in fact it had only 3 to its name. I was there for 4 days recently during the heatwave that Italy was experiencing at the begginning of July. It's a modern hotel with comfortable on suite rooms and of course with air conditioning that works. This was so important as the outside temperatures were almost registering at 40o C..The staff at the Hotel, I found to be very helpful and welcoming. It was clean and I was particularly impressed with the breakfast that was served, as there was such a fantastic choice, from cold meats and cheeses to a variety of cakes and pastries, including the local speciality known as 'Pasticiotto' - Delicious..! I would recommend this Hotel to anyone thinking of staying in Lecce. It's a 10 minute walk into the historical centre of the city, so it was perfect from every perspective. I would have no hesitation in booking the EOS again. Great hotel all round.

10/10 Excellent

jenkins

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a reak find...we would like to stress how helpful the girls at reception were...they could not be more helpful or more pleasant...we would highly recommend this hotel

10/10 Excellent

E Neary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i HAVE BEEN GOING TO iTALY FOR MORE THAN TWENTY YEARS AND THIS WAS ONE IOF THE BEST HOTELS i EVER STAYED IN. vERY MODERN OPEN PLAN SPACIOUS HOTEL. BREAKFEAST IN iTALY CAN BE SOMETHING OF A HIT AND MISS BUT NOT AT THIS HOTEL. STAFF VERY FRIENDLY AND HELPFUL LOCATION PRETTY CENTRAL 15 MIN ON FOOT TO THE MAIN SQUARE. ALL IN ALL GREAT VALUE FOR MONEY

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Stay!
My husband and I enjoyed our stay at Eos, Lecce so much that we extended our stay. The breakfast was AMAZING. Quiet, peaceful and artistic atmosphere. We looked forward to breakfast daily! Custom made fresh coffee and fresh breakfast selection. Staff members were helpful and kind. Hotel rooms were clean, nicely designed, well equipped and FREE INTERNET service as well. Awesome price for an amazing hotel. If you go to Lecce, MUST stay at this hotel.

8/10 Good

Anita, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic friendly hotel
Very clean but basic hotel, about 15 mins walk from the station and 10 mins walk from the old town. Limited but adequate breakfast with freshly made coffee on request. They don't replenish the basic toiletries (shower gel, sachet of shampoo) however long you stay, which is a bit mean, and there are certainly no frills in the room.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell i Lecce
Bekvämt, modernt hotell 10 min promenad från Leeces historiska centrum. Rummen enkla och snygga, finns allt man behöver. Bra frukostbuffé. Trivsamma restauranger på nära håll. Rekommenderas!
Stayed 4 nights in Jan 2024

6/10 Okay

alfonso

Stayed 1 night in Oct 2023
Response from Claudia T. on Nov 6, 2023
gentile Alfonso, la ringraziamo per il suo feedback e ci auguriamo di poterla riavere presto nostro ospite. Cordialmente, Claudia - Front Office

10/10 Excellent

Aud Elisabeth

Stayed 3 nights in Jul 2023
Response from Claudia - Front Office on Aug 5, 2023
Dear Elisabeth, thank you for promoting us with full marks, we are happy that you had a good experience in our hotel.Looking forward to welcoming you again we sendKind Regards,

10/10 Excellent

sara

Stayed 3 nights in Aug 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto benissimo !!!
Stayed 2 nights in Jun 2022
Response from Claudia T. - Front Office on Jul 3, 2022
Gentile Miriam, la ringraziamo per il suo feedback positivo, siamo felici che abbia trascorso un piacevole soggiorno e ci auguriamo che tornerà presto a trovarci. A presto rivederla, Claudia

6/10 Okay

Roger

Liked: Room comfort
Stayed 4 nights in Jun 2022

6/10 Okay

ARMANDO

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Mentiras no ofrecen lo que se anuncia
Me molesta que me ofrezcan un beneficio privilege gold y luego NO CUMPLAN EN NADA, up grade NO, botella de vino NO y check out later no me lo ofrecieron. Prefiero que no ofrezcan ningún beneficio. El digusto es tb con Hoteles.com que no verifican
Stayed 3 nights in Jun 2022
Response from Gaia Scarpello- Direccion on Jun 27, 2022
Querido senor Armando, os pedimos disculpas por no haber ofrecido el vino, ha sido un error de comunicacion entre el sistema de gestion y los departamento. Por lo que se refiere al upgrade eso es segun disponibilidad entonces como el hotel estaba lleno no fue posibile. Ademas, si nos habia enformado de que necesitaba el late check-out habriamos hecho que se quede en la habitaccion mas tiempo. Si tendremos el pacer de darle la bienvenida en futuro, os aseguramos un mejor servicio. Cordiales saludos

8/10 Good

Gérard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le parking au sous-sol de l'hôtel. Il n'est pas très loin des lieux touristiques. Le cadre est moderne et la salle de bain correcte sans être grande.
Stayed 1 night in Jun 2022
Response from Claudia T. - Front Office on Jul 3, 2022
Cher Gérard, merci beaucoup pour votre avis positif, c'est très precieux pour nous! Bien cordialement, Claudia

8/10 Good

Fernando, Pinerolo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura moderna, non dotata di parcheggio
Stayed 1 night in Mar 2022
Response from Gaia Scarpello- Hotel Manager on Mar 25, 2022
Gentile Sig. Fernando, la ringraziamo per la sua recensione, il suo giudizio è molto importante e ci spinge a migliorare sempre di più il nostro servizio. Le comunichiamo che l'hotel dispone di un garage interno custodito il cui ingresso è accanto a quello principale dell'hotel, ci scusiamo per non averla informata prima del soggiorno anche perchè presente nella descrizione generale dell'hotel. Ci auguriamo di poterla ospitare in futuro e restiamo a disposizione per ogni altra richiesta. Cordiali Saluti,

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Gaia Scarpello-Hotel Manager on Mar 24, 2022
Gentile Ospite, la ringraziamo per la sua recensione, il suo giudizio positivo è molto importante e ci spinge a migliorare sempre di più il nostro servizio. Ci auguriamo di poterla ospitare in futuro e restiamo a disposizione per ogni altra richiesta. Cordiali Saluti,

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Ingresso favoloso, camere molto deludenti, i bagni sembrano quelli delle autogrill
Stayed 1 night in Jan 2022
Response from Gaia Scarpello- Hotel Manager on Feb 8, 2022
Gentile ospite, la ringraziamo per la sua recensione, il suo giudizio è molto importante per migliorare il nostro servizio. La informiamo che l'hotel è stato costruito nel 2008 ed è frutto di una gara tra architetti che hanno progettato camere ispirate al territorio, per cui ci spiace che il design dei bagni non sia di suo gradimento.Ci auguriamo di poterla ospitare in futuro ricordandole che abbiamo 15 progetti diversi e potremmo assegnare una camera che si allinei maggiormente con il suo gusto estetico. Non esiti a contattarci per ogni altra richiesta. Cordiali saluti,

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Sotto le aspettative
Struttura sembra da poco rinnovata, ma già in fase decadente: moquette macchiata, doccia rovinata, piani di appoggio accanto al letto sporchi. Personale gentile. Non mi è stata consegnata la bottiglia di vino teoricamente compresa con la prenotazione, che comunque non avrei accettato in quanto viaggiavo con solo bagaglio a mano.
Stayed 1 night in Dec 2021
Response from Claudia T. on Dec 11, 2021
Gentile Ospite, siamo rammaricati di apprendere dalla sua recensione che il soggiorno presso la nostra struttura non abbia soddisfatto le sue aspettative. Prendiamo buona nota dei suoi appunti che saranno condivisi tempestivamente con la direzione. Ci auguriamo sinceramente di poterla riavere nostro ospite, saremo lieti di riservarle un trattamento speciale. Cordialmente, Claudia T. Front Office

10/10 Excellent

Giuseppe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pulizia,accoglienza,efficenza,ottimo per soggiornare a Lecce
Stayed 1 night in Dec 2021
Response from Claudia T. on Dec 11, 2021
Gentile Giuseppe, siamo lieti che abbia apprezzato la nostra struttura e che abbia trascorso un piacevole soggiorno. La aspettiamo per il suo prossimo soggiorno a Lecce! Cordialmente, Claudia T. Front Office

6/10 Okay

arine de

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Gewoon een gemiddeld hotel met een lege parkeerplaats voor de deur waar “de directeur/eigenaar een paar uur later moet parkeren” aldus de staff
Stayed 1 night in Nov 2021
Response from Claudia T. Front Office on Nov 16, 2021
Dear Guest, thank you for your feedback. We are sorry you thought that we didn't allow you to park in front of the hotel. We inform you that the place in front of the hotel is a loading and unloading area where is possible to stop just for few minues. We have an internal parking for our guests.