Ratings based on 336 Verified Reviews

3.6 out of 5
78% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Fredericton, NB

Affordable and Clean Hotel

Posted Dec 15, 2017
The Crystal Star Inn is a very clean, comfortable and affordable place to stay in Leduc. I would recommend this property to anyone traveling through the area needing a place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from alberta

I payed for what i needed

Posted Dec 10, 2017
Pros: staff, quick drop off and pick up to airport, parking facility.
Cons: some room maintenance other wise just to sleep and go its ok..
Location: more breakfast options.
nice and easy going motel quick drop off and pick up provided by the motel, fair pricing for just staying in and flying away, over all good experience as i always book my stay there, staff are good and friendly.
Comment from Hotel Management
Dec 12, 2017 by Kristen, Hotel Management
thank you for your input! we strive to keep all our guest happy! if you have any suggestions to make our continental breakfast more appealing to guest, we love to hear about it!
3 out of 5
Recommended
for Everyone
by A verified traveler

Crystal Inn

Posted Dec 9, 2017
Average but cheap if on a tight budget. Staff seemed a bit grouchy
Comment from Hotel Management
Dec 12, 2017 by Kristen, Hotel Management
upon everybody here at Crystal Star Inn, I apologize for the 'grouchy' behavior of the staff. We are normally at our best and brightest of attitudes. you may have caught one of us on a bad day. We thank you for choosing us for your stay and hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 8, 2017
Nice room set up. .
Comment from Hotel Management
Dec 12, 2017 by Kristen, Hotel Management
Thank you for your input!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2017
Clean and close to the airport good place to stay if you have to catch an early flight
Comment from Hotel Management
Dec 12, 2017 by Kristen, Hotel Management
thank you for choosing Crystal Star Inn
2 out of 5
by A verified traveler

Lock your door

Posted Dec 5, 2017
All was good until just after midnight when someone else who was given the same room was trying to enter our room. It woke me up from what was a good deep sleep so l wasn't in a good mood. In the morning the attendant just shrugged it off and said that it happens from time to time. Not impressed.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel close to Airport for layover.

Posted Dec 3, 2017
Pros: Close to airport!
Cons: Unhelpful evening shuttle driver!
Location: Sleep and then Eat at near restaurant.
Shuttle driver, evening arrival, could have been more helpful! Hotel fine, considering rate charge for one night.
Comment from Hotel Management
Dec 7, 2017 by Kristen, Hotel Management
Sorry to hear about your shuttle driver, if you could give us a call with the night of your arrival we will be glad to talk to their management team for you!
4 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Spacious and good price

Posted Nov 29, 2017
Room very spacious, loud colours, never experienced music in an elevator before. Shuttle service convenient to airport.
Comment from Hotel Management
Nov 29, 2017 by Front Desk, Hotel Management
thank you for staying with us and the feed back
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and very well priced hotel

Posted Nov 28, 2017
Hotel was very clean and the staff very pleasant. The room was very spacious as well with a nicely updated bathroom. We used the parking for $5.25 a day while we were gone and shuttle to and from airport. Note that the shuttle only leaves the hotel hourly. However for $75(including tax) can’t beat the value!!!
Comment from Hotel Management
Nov 29, 2017 by Front Desk, Hotel Management
thank you for staying with us and the feed back
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2017
Great service, great rooms. Very updated. Not a paid review.. real deal.
Comment from Hotel Management
Nov 29, 2017 by Front Desk, Hotel Management
thank you for staying with us and the feed back