The Glen House Resort Ltd

Photo gallery for The Glen House Resort Ltd

Featured Image
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Terrace/Patio
Terrace/Patio

Overview of The Glen House Resort Ltd

The Glen House Resort Ltd

3.5 out of 5

3.8/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Social distancing
409 Thousand Islands Parkway, Leeds and the Thousand Islands, ON, K0E 1L0

Explore the area

  • Popular LocationSmuggler's Glen Golf Course7 min walk
  • Popular LocationThousand Islands National Park2 min drive
  • Popular LocationThousand Islands Bridge9 min drive
  • AirportWatertown, NY (ART-Watertown Intl.)48 min drive

Choose dates to view prices

About this area

Lansdowne

The Glen House Resort Ltd is located in Leeds and the Thousand Islands. Rock Island Lighthouse State Park and Boldt Yacht House are local landmarks, and the area's natural beauty can be seen at Thousand Islands National Park and Dewolf Point State Park. Gananoque Boat Line and Clayton Island Tours are also worth visiting.

What's nearby

  • Smuggler's Glen Golf Course - 7 min walk
  • Thousand Islands National Park - 2 min drive
  • 1000 Islands Tower - 8 min drive
  • Thousand Islands Bridge - 9 min drive
  • St. Lawrence Islands National Park - 11 min drive

Getting around

  • Gananoque Station - 12 min drive
  • Watertown, NY (ART-Watertown Intl.) - 48 min drive

Restaurants

  • Tim Hortons — 8 min drive
  • Bravo Family Restaurant & Dining — 8 min drive
  • Milano Pizzeria — 9 min drive
  • Hot roast company — 9 min drive
  • Nappo's Sports Bar and Pub — 9 min drive

About this property

The Glen House Resort Ltd

3.5-star hotel with restaurant and indoor pool
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and spa services. All 73 individually furnished rooms feature free WiFi and balconies or patios.
The Glen House Resort Ltd offers 73 accommodations with blackout drapes/curtains. Rooms open to balconies or patios. Each accommodation is individually furnished. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: CAD 7-15 for adults and CAD 4-10 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • No elevators
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English

Business services

  • Computer station
  • Meeting rooms - 3

Outdoors

  • Dock

Spa

  • Massage - hot stone

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Shower/tub combination
  • Towels

Outdoor space

  • Balcony or patio

More

  • Free local calls
  • Individually furnished
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 7 and CAD 15 for adults, CAD 4 and CAD 10 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, and American Express; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Glen House Resort Ltd Lansdowne
Glen House Ltd Lansdowne
Hotel The Glen House Resort Ltd Lansdowne
Glen House Ltd
Hotel The Glen House Resort Ltd Leeds and the Thousand Islands
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Hotel The Glen House Resort Ltd
The Glen House Resort Ltd Leeds and the Thousand Islands
The Glen House Resort Ltd Hotel
Glen House Resort Ltd
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Glen House Ltd
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Lansdowne The Glen House Resort Ltd Hotel
Hotel The Glen House Resort Ltd
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Glen House Resort Ltd Lansdowne
Glen House Resort Ltd
Glen House Ltd
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Hotel The Glen House Resort Ltd
The Glen House Resort Ltd Lansdowne
Glen House Resort Ltd Lansdowne
Glen House Resort Ltd
Glen House Ltd Lansdowne
Glen House Ltd
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Hotel The Glen House Resort Ltd
The Glen House Resort Ltd Lansdowne
Glen House Resort Ltd Leeds and the Thousand Islands
Glen House Resort Ltd
Glen House Ltd Leeds and the Thousand Islands
The Glen House Resort Ltd Leeds and the Thousand Islands
The Glen House Resort Ltd Hotel Leeds and the Thousand Islands

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 19 out of 72 reviews
5 - Excellent 26%
Rating 4 - Good. 32 out of 72 reviews
4 - Good 44%
Rating 3 - Okay. 10 out of 72 reviews
3 - Okay 14%
Rating 2 - Poor. 7 out of 72 reviews
2 - Poor 10%
Rating 1 - Terrible. 4 out of 72 reviews
1 - Terrible 6%

3.6/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.5/5

Property conditions & facilities

1/5 Terrible

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It is a bad place. Not clean and the smell in the room was so bad we had to change room It is a old place and need a lots of love that the place did no get
Stayed 1 night in Aug 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness
Hotel was beautifully situated but in desperate need of renovation. The room smelled musty and had old comforters. I booked a riverview room and got trees! Lots and lots of trees with no river in sight. We didn't even stay. As soon as we smelled the mustiness we walked out and left.
Stayed 1 night in Sep 2021

3/5 Okay

Traveled with group
Liked: Cleanliness, property conditions & facilities
The resort was really nice and we enjoyed our time. Our room was very outdated. Our AC did not work and we couldn’t sleep. We paid for three nights but left after 2 and didn’t get refunded because it was way too hot and they had no other rooms available. Overall we enjoyed the restaurants and golf along with the pool but it was a busy place with lots of groups staying there. If it wasn’t for the AC not working and not getting refunded for our last night that we didn’t stay I would be giving a better review.
Stayed 3 nights in Aug 2021

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I read many reviews prior to my booking and i wish i had believed all of the negative reviews. Firstly, the room was filled with cob webs and spiders. I am happy I brought lysol spray and wipes. Its sad that there are so may reviews stating this and the management have not ensured that rooms are clean thoroughly. My phone did not work, it kept roaming. I could only connect to WiFi close to the office. I let them know that the wifi was not available in the room and issue was not resolved. No activity was available on property. Only 1 staff member spoke to me while on the property. He's an older gentleman and I wish I had ask his name. We did not feel welcome ...especially being the only family of a different race on the property. I checked out early because my kids were bored and scared to sleep another night in the room. When i went to the office to check out, she did not ask why I'm checking out early...they just dont care. Money wasted. Very disappointed because we drove over 3 hours each way.
Stayed 2 nights in Aug 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Lakefront room was great. Rooms are spacious. Decor is a bit outdated, beds seem small for the size of the room. Dinner at the restaurant was very good. However, when we went for breakfast the next morning the restaurant was closed by 10am. The breakfast hours were not posted and we were quite surprised and disappointed. We drove over to Smugglers Glen hoping to find breakfast at the golf course and were again disappointed as they did not serve breakfast. We had to drive into Gananoque to eat.
Stayed 1 night in Aug 2021