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The carpark is quite scruffy which doesn't give a great impression of the hotel. The signage especially the big blue one needs some TLC - again it makes the hotel look untidy and ill kept. The staff are helpful, the pizza was good - happy hour was a bonus but needs more promotion. Lots of workmen ...
very convenient to station & airport, great breakfast
Staffs are very nice and polite but the property is outdated. Need to upgrade the hotel.
A great Victorian hotel with original features and an excellent pool and spa. The main disappointment was that the bar service was muddled and slow. Otherwise, it's worth a visit.
We booked the hotel for 5. 2 adults 3 kids turned up and we had a twin room??? Did get it changed. Got to the room beds where clean but room is tired. wall paper hanging off in 2 bed rooms. Single power socket only worked when you waggled it Toilet has been renewed but not the bath or shower which ...
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