Ratings based on 198 Verified Reviews

2.7 out of 5
51% of guests recommend
2.8 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Dallas

Convenient to function I attended

Posted Oct 9, 2017
Tub faucet leaked (loud all night) Saw several small roaches Toilet lid wouldn't stay up Two tvs, one on the wall that worked, one sitting on the dresser like a piece of art Curtains came down just far enough below the average unit that they blew up and out to expose half of the window...weighted it down with shoes Freshly painted but very sloppy Every time I left and came back, my entry card wouldn't work, had to go to the front desk to have them recode the card No professionalism at all by the staff
2 out of 5
by A verified traveler from Prescott, AZ

Not Recommended

Posted Aug 27, 2017
The hotel staff was not professional dressed, they looked like they were called in at the last minute to cover a shift and they threw on whatever was available. The lobby was OK. The room had not been cleaned, trash from the previous person was in the room. The bed looked like it had the sheets and bed cover pulled up and was not changed. No trash can in the room. No bedside lamps and the room was devoid of appeal. No pictures, bland color, and not inviting. No luggage stand.
4 out of 5
Recommended
for Everyone
by A verified traveler from omaha

2 night stay

Posted Aug 25, 2017
Nice room but bathroom was in need of some repair. Loose tile on floor and lower wall.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dallas Tx

Eclipse overnight

Posted Aug 22, 2017
Pleased with everything except when air conditioner cycled up it was extremely loud, interfering with trying to go to sleep. Would quiet down and drifted off, then powered up with extreme noise again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 7, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 31, 2017 on Hotels
2 out of 5
by A verified traveler

Run down property

Posted Jul 25, 2017 on Orbitz
While the desk staff was friendly, the property is run down and in need of comprehensive remodel. During rain storm water leaked into room through window. Unrepaired holes in wall from previous television mount looks shabby. Excessive use of caulk on shower stall did not prevent water from leaking onto floor. Air conditioner was very loud, perhaps in need of repair or replacement. Employees park their vehicles directly outside of front door as if it their own personal shade structure. Pile of rocks on front sidewalk was difficult to navigate trip hazard.
5 out of 5
by A verified traveler

Friendly staff

Posted Jul 25, 2017 on Hotels
Quiet location and super friendly staff.
5 out of 5
by Pedro

Posted Jul 25, 2017 on Hotels
Is good
1 out of 5
by Susan

It could be decent, but it's not. Stay away

Posted Jul 19, 2017 on Hotels
Family reunion and funeral brought us to KC. The front desk staff was excellent. Housekeeping was horrid. We were there 5 days, never changed sheets, never made the bed, ne'er gave us fresh towels, never emptied the trash. Our family arrived 2 days later...although the rooms were booked and (and paid for) they had ton wait hours for rooms and the found that one had clean towels but the staff had simply made up the bed with the dirty sheets from the previous guest. The 'breakfast" was "what ever was on sale at the local discount grocery". It COULD be a nice place, but management needs to care and housekeeping needs to be totaly replaced. I would take a stude t hostel over this place. Sorry...I hate writi g bad reviews, but I simply can not recommend this place UNTIL some serious attitude change!