Ratings based on 176 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Convenient location to event.

Posted Mar 20, 2016
Good restaurant steps away, shopping and entertainment close.
Comment from Hotel Management
Mar 22, 2016 by Becca, Hotel Management
Thank you for the 4 star review on our Holiday Inn Express & Suites in Tavares - Leesburg. We appreciate your comments and look forward to serving you again!
4 out of 5
by A verified traveler

Posted Feb 27, 2016
Very nice! Room was clean and staff very friendly !
Comment from Hotel Management
Mar 3, 2016 by Becca, Hotel Management
Thank you for staying at our Holiday Inn Express & Suites in Tavares. We are so glad that you enjoyed your stay. We are happy that you found our hotel to have clean rooms, and a friendly staff. We hope to serve you again in the future.
2 out of 5
by A verified traveler

Construction

Posted Feb 23, 2016
They should be upfront n construction, everything was a mess!
Comment from Hotel Management
Mar 3, 2016 by Becca, Hotel Management
Thank you for choosing to stay at our Holiday Inn Express & Suites in Tavares. We do have it on our main website that we are in the process of remodeling our hotel to make it better for our guests. We hope that you will come and try us out again when our construction is complete!
3 out of 5
by A verified traveler

Was working on the front reception area.

Posted Feb 15, 2016
Pros: The room was clean, the mattress was very uncomfortable.
Cons: Better mattresses for the rate of the room.
Overall it was ok, not worth the cost of the room.
Comment from Hotel Management
Mar 3, 2016 by Becca, Hotel Management
Thank you for coming to our Holiday Inn Express & Suites in Tavares. We are glad that you found our rooms to be clean. We hope that you will give us another shot in the future to make your stay even better!
5 out of 5
by A verified traveler

Great Find

Posted Feb 8, 2016
Pros: VERY upbeat staff, quick service; good location for going to an arts festival in nearby small town.
Cons: I thought the rate was a little high, but was willing to pay it for a festival weekend. I will check to see if it's the norm.
Location: Mount Dora has super restaurants and boutiques, and LOTS of water and activities. We went for the arts festival and boutiques, but want to go back.
We had an excellent stay at this hotel. It is undergoing some renovations, obviously, but they are well-managed and don't interfere with service. What's done is nice, and I expect the new decor to be just as nice.
Comment from Hotel Management
Mar 3, 2016 by Becca, Hotel Management
Thank you for choosing to stay at our Holiday Inn Express & Suites in Tavares. We are so glad that you had a excellent time. We are happy to hear that you enjoyed our staff, service, and location. We hope to serve you again in the future!
5 out of 5
by A verified traveler

Posted Jan 25, 2016
Kristen at front desk was very helpful. Front lobby under reconstruction.
Comment from Hotel Management
Mar 9, 2016 by Becca, Hotel Management
Thank you for choosing to stay at our Holiday Inn Express Hotel & Suites in Tavares - Leesburg. We are so glad that Kirsten was helpful and kind. We hope to have you come back after our remodel!
4 out of 5
by A verified traveler

Safe place to sleep

Posted Dec 30, 2015 on Hotels
Needed a place to stay while driving home. Cleaner and cheaper than anything in Orlando. Staff was polite. Did see dogs allowed in hotel dunno if just certain rms. But overall just needed a safe clean place to sleep overnight with the family.
5 out of 5
by A verified traveler from Catasauqua, PA

50 minutes from Orlando

Posted Dec 29, 2015
Pros: quiet and staff were very nice
Cons: I tried to print out documents, which was complementary, but the printers didnt work. So i was bummed about that
Location: There isnt too much nearby but it is near a great lake.
This hotel was great. Room was clean and staff was very nice. I would stay here again. It is a little off the beaten path but thats what we were looking for after being surrounded with non-stop tourist attractions in Orlando. It is right near a beautiful lake where you can watch the sun rise.
3 out of 5
by A verified traveler

Staff Treat Expedia Customers Like 2nd Class

Posted Dec 28, 2015
Pros: Location and Price
Cons: Better training for staff. If the corporation does not respect the Expedia customers, then don't allow the booking service. Do not take it out on us.
Even after my daughter called and was put on hold and transferred for over an hour 3 days before we checked in... they still told us we only had one day booked and had not connected the 2 reservations. The staff at check in was nice but did not seem to find the 2nd reservation until my daughter called her. The staff she talked to prior ( before being connected to guest relations) was downright rude. She repeatedly said that she needed to talk to Expedia.
3 out of 5
by Linda

This traveler left a rating score only Posted Dec 26, 2015 on Hotels