Ratings based on 443 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
89% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler from US

Right in the Villages close to visit my parents

Posted Nov 21, 2016
Hotel was slightly old and in need of modernization. Bathrooms were old and in need of upgrade
3 out of 5
by A verified traveler from vero beach florida

Convenient location

Posted Nov 14, 2016
Staff said pool was heated but it was very cold. Bed sagged. Pillows lumpy. Good frig and microwave. Keurig coffee maker but bad coffee. No dark roast.
Comment from Hotel Management
Nov 18, 2016 by Lydia, Hotel Management
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the inconvenience you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. Sincerely, Lydia C Front Office Manager
4 out of 5
by A verified traveler from US

Posted Nov 10, 2016
Pros: The cleanliness and the pleasant staff!
Cons: Fix or get new ice machines as these are very noisy!
Nice and clean. Staff very pleasant. Ice machines very noisy!
5 out of 5
by A verified traveler from Boca Raton, United States of America

Great breakfast.

Posted Nov 8, 2016
Pros: Reasonable cost. Great breakfast. Much better quantity and quality than usual at this level of hotel. Rita was in charge of the breakfast and did a great job.
Cons: I don't like the Expedia review since it forces you to put in something you DONT like.
Location: Lots of places to eat and drink nearby. Not walking distance
4 out of 5
by A verified traveler from Massachusetts

Comfortable stay

Posted Nov 1, 2016
Location: Great location to shops & dining.
Check-in quick & easy. Comfortable room. Convenient buffet breakfast included. Staff extremely friendly & helpful.
Comment from Hotel Management
Nov 4, 2016 by Lydia C, Hotel Management
Thank you Dawn, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.
5 out of 5
by A verified traveler from US

Met our needs perfectly

Posted Oct 31, 2016
Our room was just as we expected. The staff was cheerful and helpful, even coming up with a band-aid when requested!
Comment from Hotel Management
Nov 2, 2016 by Lydia C, Front Office Manager, Hotel Management
Jane, I am so happy to hear that we were able to meet your expectations and that the staff was cheerful and Helpful. We try our hardest to provide excellent customer service to all our guests. I have shared your comments with our staff and look forward to your return
4 out of 5
by A verified traveler from US

Nice location

Posted Oct 26, 2016
Very nice experience. Have stayed before and would stay again.
Comment from Hotel Management
Oct 27, 2016 by Lydia, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lydia C Front Office Manager
5 out of 5
by A verified traveler from Tennessee

Posted Oct 24, 2016
Visited for a wedding and stayed here, they were accommodating with a very nice staff! Great breakfast, large selection!
Comment from Hotel Management
Oct 28, 2016 by Lydia, Hotel Management
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Lydia C Front Office Manager
4 out of 5
by A verified traveler

Posted Oct 22, 2016
Overall nice hotel. Breakfast was good. Refrigerator in our room could not be adjusted... froze everything! Staff was nice, especially those who cleaned the rooms.
Comment from Hotel Management
Nov 2, 2016 by Lydia C, Front Office Manager, Hotel Management
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! we also sent Maintenance into this room to check out the refrigerator so that this issue does not occur again.I hope your next stay and just around the corner
5 out of 5
by A verified traveler from the villages, fl

Very nice hotel. Close to everything.

Posted Oct 4, 2016
Friendly staff, wonder breakfast, beautiful surroundings!!