Ratings based on 133 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 20, 2017
Pleasant & comfortable; parking can be an issue that requires patience.
Comment from Hotel Management
Feb 21, 2017 by General Manager , Hotel Management
Thank you for being our guest at the Waterfront Inn, The Villages. We are glad your stay was an enjoyable and comfortable one. We value your observation and hope to see you again in the near future. Christy Kitt, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Visiting fsmily

Posted Feb 15, 2017
Location is close to restaurants and shops. Nice and quiet at night
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for the nice review regarding your stay at Waterfront Inn, The Villages. We are glad you appreciated our convenient location in Market Square, with live entertainment nightly, and so many restaurants and shops within walking distance. We hope you will return to the area soon to stay with us once again! Christy Kitt, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from tn

Walking distance to everything

Posted Feb 5, 2017
Pros: Very Convenient Location
We had another enjoyable stay at the Villages. The food was incredible and the music in the square capped off a wonderful evening. This hotel is walking distance to everything a person would want.
Comment from Hotel Management
Feb 6, 2017 by General Manager, Hotel Management
Thank you for sharing a wonderful review regarding your stay at Waterfront Inn, The Villages. I am so glad that our location in the heart of Market Square was the highlight of your visit. We appreciate you choosing to stay with us once again and welcome the opportunity to serve you soon. Christy Kitt, General Manager
3 out of 5
by A verified traveler from ohio

dirty

Posted Jan 30, 2017
Pros: the pool
Cons: clean it up.
Location: nice
bed sheets dirty. soffit above pool area falling off. Looked like mold and mildow over siding
Comment from Hotel Management
Feb 1, 2017 by General Manager , Hotel Management
Thank you for visiting our hotel and for posting a review. We are passionate about providing our guests with the cleanest facilities, and we apologize for falling short. We will absolutely be more attentive in the areas you mentioned. Thank you for sharing your experience. We hope that you will give us another opportunity to serve you again. Christy Kitt, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Pleasant stay

Posted Jan 28, 2017
Pros: Room was specious and comfortable
Location: Very convenient
Great enjoyable stay, recommend and would definitely stay again.
Comment from Hotel Management
Jan 29, 2017 by General Manager, Hotel Management
Thank you for the terrific feedback! We couldn't be more pleased that you had an enjoyable visit and loved the spaciousness of your room and our location. We appreciate you recommending us and look forward to welcoming you to the Waterfront Inn, The Villages. Christy Kitt General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient. Nice pool.

Posted Jan 18, 2017
The hotel was fine. It was a little dated and could use a refresh but the sheets were fresh white and clean. Service was terribly slow but I'm not sure there is really many options that offer the same convenience, view, pool.
Comment from Hotel Management
Jan 19, 2017 by General Manager, Hotel Management
Thank you for staying at the Waterfront Inn, The Villages and for posting a review about our hotel. We are pleased you loved the cleanliness in your room, our location being perfect for your needs and the facilities we offer. It was our pleasure serving you, and we hope to welcome you back soon. Christy Kitt, General Manager
4 out of 5
by A verified traveler from new york

No free breakfast!!

Posted Dec 22, 2016
Every hotel has at least a continental breakfast. You have to pay at least $8 a piece and then extra for drinks! What a rip off !
Comment from Hotel Management
Dec 24, 2016 by General Manager, Hotel Management
Thank you for being our guest and for sharing your comments. We are sorry we were not able to meet your expectations in regard to our breakfast. We hope that our other amenities such as free parking and internet access and our beautiful location made up for this disappointment. We value your business and would love to have another opportunity to be of service to you. Christy Kitt, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Global

We'll Be Back!!!

Posted Dec 22, 2016
Pros: The charming and hospitality
Cons: Would not have changed a thing about our experience and environment...
Location: It is right in the center of the town center with shopping, restaurants, and various venues right outside your door. All within walking distance.
From the entrance outside, to the lobby and the front desk staff, to the room and the housekeeping staff, and onto room service and the restaurant, every thing was very neat, clean, hospitable and above expectations. We travel all over the world most of the time. We stopped here to see friends nearby. We were impressed and will be back. Check this treasure for yourselves, you won't be disappointed.
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Thank you for choosing to stay with us during your visit to the Waterfront Inn, The Villages. We are delighted to read that you thoroughly enjoyed your stay with us, loved our convenient location and well-kept property. I will share your comments with my well-trained staff and let them know their efforts do not go unnoticed. Thank you again for your kind words, and we hope to see you again soon. Christy Kitt, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice place. Bathroom needs a little refresh.

Posted Dec 13, 2016
Pros: Good location.
Cons: Bathroom tub area is in need of repair.
Location: Went to a funeral.
Enjoyed our stay. A lot. You are asking too much in this review. I won't do a review again.
Comment from Hotel Management
Dec 14, 2016 by General Manager , Hotel Management
Thank you for reviewing your visit to the Waterfront Inn, The Villages. It is great to know you enjoyed your stay with us and were pleased with our location. We value your observation and hope to see you again in the future. Christy Kitt, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful hotel in The Sumter Villages.

Posted Dec 12, 2016
Cons: Perhaps a better mattress.
The room was very clean and attractive however I found the King size bed just a bit too soft for me. It was very quiet and I heard no one in the early hrs of the morning. Lobby was decorated fo.r Christmas and charming. All in all a pleasant night
Comment from Hotel Management
Dec 13, 2016 by General Manager, Hotel Management
Thank you for your wonderful words about the Waterfront Inn, The Villages. We are delighted you enjoyed a relaxing stay at our hotel and enjoyed your clean room and our Christmas decorations. We appreciate your feedback and look forward to seeing you again. Christy Kitt, General Manager