For a small town it was okay
Posted Sep 18, 2016 on Hotels
it was run down, could hear the people upstairs. water pressure in the shower deteriorated when upstairs took a shower at the same time. the king bed we were in was very uncomfortable and could feel the springs. fridge was off and our food spoiled because we didn't realize it was off. I'm diabetic, glad I didn't need to put insulin in it right away.
Comment from Hotel Management
Sep 23, 2016 by General Manager, Hotel Management
I'm sorry to hear that you did not enjoy your stay and you were less than wowed with your experience. We have taken care of the fridge and switched out the mattress. Thank you for giving us the opportunity to fix this oversights and thank you for your feedback!
Yours in Hospitality,
Kristian Roddy | Manager | Holiday Inn Express Leesville - Ft Polk