Ratings based on 67 Verified Reviews

4.2 out of 5
80% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from PHILA

Close to army base

Posted Dec 30, 2017
Nice spot very well kept hotel breakfast was good as well Plenty of parking close to army base Room was in good condition.
Comment from Hotel Management
Jan 2, 2018 by ShannonS, Hotel Management
Thanks for staying with us. We appreciate your feedback.
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
The entire second floor smelled like mildew. Overall it was a decent stay, but the smell was terrible. also, I was irritated by the fact that you HAVE to pay for toothpaste, and concession drinks with cash. They would not allow for me to use my card, nor could I charge it to the room. I stay in a TON of hotels and this was a first for me..... truly blew my mind.
Comment from Hotel Management
Sep 30, 2017 by ShannonS, Hotel Management
We’re sorry you were unhappy. We will work hard to fix the issue you experienced. Thanks for letting us know.
5 out of 5
by A verified traveler

Better than expected stay near Ft. Polk

Posted Sep 5, 2017 on Hotels
This was a great location for helping our son at Ft. Polk. The hotel was very clean. Breakfast was average, but the room was comfortable spacious enough with a fridge and microwave. Front desk was friendly and helpful.
Comment from Hotel Management
Sep 9, 2017
Thanks for staying with us. We appreciate you feedback. We are pleased to hear you had an enjoyable stay. We look forward to seeing you again soon.
5 out of 5
by Ray

Posted Sep 2, 2017 on Hotels
Very nice place to stay at. We would go back there again
Comment from Hotel Management
Sep 5, 2017
Thanks for staying with us. We appreciate your feedback.
3 out of 5
by kay

Curlies in my sheets

Posted Jul 15, 2017 on Hotels
Dirty sheets. Stained comforter. Door didnt lock properly. Glad it was just a one night stop during our trip.
3 out of 5
by A verified traveler

Posted Jul 4, 2017 on Orbitz
The rooms are not bad looking, however cleanliness is not the best. The are very nasty calcium deposits in the shower glass doors, shower head and sink. Makes the whole room feel real dirty. I understand the water in the area might be heavy on calcium but there are cleaning supplies developed to deal with this kinda of stains. Other than that dirty feeling the room was ok.
Comment from Hotel Management
Jul 7, 2017 by Shannon S. - General Mgr, Hotel Management
Thank you for your feedback. I'm sorry to hear that we failed to meet your expectations. We will use your feedback to improve our rooms. We hope to see you again if your travel plans allow.
5 out of 5
by Breana

Posted Jul 2, 2017 on Hotels
Comment from Hotel Management
Jul 6, 2017
Wow, five stars! We strive daily to ensure that all of our guests are well taken care of, and we never tire of hearing when we succeed! We hope to see you back soon.
5 out of 5
by A verified traveler

Posted Jun 29, 2017 on Hotels
Comment from Hotel Management
Jul 6, 2017
Thank you for your feedback. We strive to ensure that all of our guests are well taken care of. We hope to see you back soon.
5 out of 5
by Jacob J

Posted Apr 29, 2017 on Hotels
Comment from Hotel Management
May 17, 2017
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay. Our team looks forward to providing you with exceptional service in the future.
2 out of 5
by A verified traveler from LA

Lumpy bed and tired bathroom.

Posted Apr 22, 2017
This hotel needs some maintenance done on it. The side door to the pool was broken and did not lock and the flooring by that door was messed up and a tripping hazard. Our bed was lumpy and the bathroom shower had some rust on it.
Comment from Hotel Management
Apr 24, 2017 by Mgmt, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issues you experienced. Thanks for letting us know.