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Reviews of Ionion Star Hotel

4 out of 5
Ionion Star Hotel
Lefkada Harbor, Lefkada, Lefkada Island

Reviews

7.0

Good

Rating 10 - Excellent. 19 out of 94 reviews" "
Rating 8 - Good. 38 out of 94 reviews" "
Rating 6 - Okay. 14 out of 94 reviews" "
Rating 4 - Poor. 11 out of 94 reviews" "
Rating 2 - Terrible. 12 out of 94 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Chrysanthos

Stayed 4 nights in Sep 2023

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was quite rude. They apparently have a no check in before 3:00 pm, even when rooms are available. The rooms are tired and the bathrooms are grungy. It is very overpriced as well. The location is excellent; right in the harbor area. That is the only thing I can recommend about this hotel.
Stayed 1 night in Aug 2023

2/10 Terrible

Jennifer

Disliked: Cleanliness
Stayed 2 nights in Jul 2023

8/10 Good

Anne

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautifully situated in town and we got the sea view balcony we requested. Very clean. Sadly pool not open due to weather and maintenance ( mid May). We got breakfast discount as compensation. No restaurant, no bar. Breakfast buffet fine. Room service excellent, good sized balcony, comfortable bed. Shower had no bracket so had to hold shower head all the time. No plug in bath. Lovely fluffy towels. No smoke alarm in room though there were in the corridors. At reception sometimes the friendly one but sometimes the grumpy monosyllabic one!
Stayed 7 nights in May 2023

4/10 Poor

Richard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

2/10 Terrible

VASILIKI

Stayed 3 nights in Aug 2022

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming Staff!
We had a wonderful and cheerful greeting when we checked in. The desk help was very knowledgeable and welcoming. We only stayed for one night… after a week on a sailboat! The hotel was beautiful. I’m only giving a medium rating for comfort because the beds were hard.
Stayed 1 night in Jun 2022

10/10 Excellent

Tory

Liked: Cleanliness, staff & service
Very friendly. Great location.
Stayed 1 night in Jun 2022

6/10 Okay

Linda

Stayed 1 night in Jan 2022

8/10 Good

Sam

Liked: Staff & service, room comfort
Well located with good breakfast
The hotel is well located for Lefkas town with lots of good restaurants and amenities nearby including the marina and town quay if your arriving early or staying an extra few days from a yacht charter. The town has lots going on even at end of season. The hotel itself is a little bit aged but clean and comfortable with a good breakfast provided. Staff were friendly and I would use again.
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Night before boarding
The hotel was good. Pool very clean and well maintained. The room was quiet even though it was in front of the piazza and a motorcycle rent shop.
Stayed 1 night in Jul 2021

10/10 Excellent

Stavroula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from IONION STAR HOTEL on Jun 23, 2021
Σας ευχαριστούμε πολύ για το σχόλιο σας και χαιρόμαστε που απολαύσατε την διαμονή σας.Παραμένουμε πάντα στη διάθεση σας. Με εκτίμηση IONION STA R HOTEL

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable Hotel
Very helpful and friendly staff. The beds were very comfortable with excellent sheets. We had a room towards the harbour road which gave us a wonderful view of the harbour and distant mountains. The doors sliding doors to the balcony provided excellent soundproofing so that the road was not an issue, although it is not busy at night. Breakfast was pleasant with cereals, cold meats and a cooked option (bacon, eggs and sausages). Nice pool area. Located near the main tourist area. Bus stop 50m away.
Stayed 1 night in Oct 2020

8/10 Good

Sharon

Traveled with family
Liked: Staff & service, room comfort
Great location nice hotel but shame about the pool
Great location- nice hotel and Marianna who was on the breakfast service was very nice and friendly and helpful - only downside for us was that the pool was full of bugs on the surface and could have done with a visit from the pool cleaning man which was a shame as we didn’t feel as if we could go in for a dip without coming out coated in bugs !
Stayed 3 nights in Sep 2020

6/10 Okay

GEORGIOS

Liked: Staff & service
Review
The room was smell of smoke of cigarette. An the area is too noisy but if close the window it is ok. The breakfast was good.
Stayed 4 nights in Aug 2020

10/10 Excellent

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro’s - Fantastic location especially if preparing to sail out of Lefkas or what an extra couple of nights before returning home. Staff extremely friendly and helpful. Con’s (if any) - no tea/ coffee facilities in the room (it’s a uk thing!). No support for shower head so hand held shower only.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening staff was friendly and excellent! Breakfast staff is so nice and helpful! Location is excellent to be able to see all the city. Cleaning staff very clean and neat! Thank you!! The Manoleras Family Summer 2019
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful. Pool closed earlier than we would like.
Stayed 5 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The call us telling us we broke the air condition True lie. Want us to pay them The room is poor and not clean
Stayed 1 night in Jun 2019
Response from M. Patsi on Jun 25, 2019
Dear Sir , We cooperate with expedia for so many years and it is the first time we claim from somebody to pay a damage and it is a pity to find a very silly excuse to blame the hotel , instead of realize your mistake by braking the device probably by a wrong handling. From your feedback , anybody may understand the reason you placed this response ....

10/10 Excellent

Maria, Miami, Florida. USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel. Location favorable . Very helpful staf
Stayed 1 night in Jun 2019

2/10 Terrible

Marco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost
One of the worst hotels I've ever been at. Beds were small, uncomfortable and made a lot of noise with every movement, air conditioning didn't work, the curtains were thin as paper and let lots of light in, the swimming pool didn't even have water, the breakfast had barely any variety and most things were absolutely uneatable (both days we were there we ended up having breakfast in a cafe), the corridor lights didn't work so at night you had to use your mobile, the room wasn't clean (lots of ancient stains everywhere), the elevator was unsafe (the door would close violently even with someone in the middle, it almost caught my 2-year-old in it), the bathtub was uncomfortable (no plug to use it as a tub, no hook to use it as a shower, you essentially had to wash while holding the shower head in one hand). Last but not least, when I complained about a couple of things to the manager, he was VERY rude to me and begrudgingly offered me another room... which I declined since I was in the top quality room already and didn't really want to experience the more common one. Just AWFUL.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 3 nights in May 2019

2/10 Terrible

Hans

Liked: Cleanliness
Disliked: Staff & service, room comfort
Don´t stay here
Really cold stay, 14 degrees in the room, no possibilties to heat it up. They just give us a small fan which din´t help at all. Hot water for the shower in 3 minutes. After that coooold. The elevator was very scary, shaking and stopping a little bit everywhere. No existing WIFI.
Stayed 1 night in Feb 2019
Response from Aris on May 4, 2019
Dear guest, Ionion Star hotel is situated in Lefkas island which is an island. The temperature in all over winter is aprox. 10 degrees Celsium. As a hotel we are informed that the front desk gave you an extra heating machine plus the air condition which the room has. The 14 degrees in the room could not be valid even with open balcony door. The hot water is always at 51 degrees in all rooms. Moreover the elevator is in working condition and you did not had any stop in the elevator , even if lefkas island has very often earthquakes. Wifi exists in all over the hotel area with ethernet routers, but sometimes depended on weather we do have connection problems. Our best regards..

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Sep 2018

6/10 Okay

JACOB

Disliked: Property conditions & facilities
Not much worth mentioning
Well located hotel, but nothing special. Rooms were basic and staff was average.
Stayed 1 night in Aug 2018

8/10 Good

Ginger, Florida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They have a swimming pool and are nice if you have to hang around for the day. The hallways are loud and especially the room doors.
Stayed 1 night in Jul 2018

6/10 Okay

Jina, Libanon

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice location, decent breakfast but not 4star ! Few people were shutting the doors in corridors but no one complained. there was a dog barking all day long
Stayed 1 night in Jul 2018

8/10 Good

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Beautiful view. Convenient location.
We had a very nice stay. Very good breakfast. Beautiful view.Very convenient location, close to all the shops, cafes, restaurants, nearby beaches.Friendly and helpful staff.
Stayed 1 night in Jun 2018
Response from IONION STAR TEAM on Jul 1, 2018
Thank you for staying with us.We appreciate your feedback! Kind regards

4/10 Poor

William, Australia

Disliked: Staff & service, room comfort
This is a 2 star hotel!
Very disappointing hotel after expecting to be staying at a 4 star hotel as advertised. The only thing that was good about the hotel was the breakfast and the pool.
Stayed 2 nights in Jun 2018
Response from IONION STAR TEAM on Jul 1, 2018
Thank you for staying with us.We try daily to improve our services.We appreciate your feedback. Kind regards

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Neglected central hotel
Central hotel with easy access. No TV inside the room, no room service
Stayed 3 nights in Jun 2018
Response from IONION STAR TEAM on Jun 28, 2018
Thanks for staying with us. We appreciate your feedback! We work every day to improve our services. Kind regards

6/10 Okay

Tim, London

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and Lovely Hotel
This is a 3 star hotel with great pool. It's reasonably priced,the rooms were clean and the beds comfortable. It's a 3 star hotel !!! The poor reviews don't mention the absolutely fantastic staff. Everyone from the cleaners to the manager (she lent me her car,how extraordinary is that?),were fantastic. Throw away your visions of grandeur and enjoy the simple life. We did.
Stayed 10 nights in Sep 2017

2/10 Terrible

Cat, Sydney Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Below 1 Star do not recommend this hotel
This Hotel property is below one star the room was of very poor quality. The photos on the website are photo shopped. We paid for four nights. Had to stay the one night as we got to the island late and wa very tired called Expedia as soon as we saw the state of the room, next morning paid one more day and Expedia to refund the remaining two days. Expedia need to audit properties if they are to put them on their website. Breakfast was okay, staff and manager tried to accommodate with up grade but all rooms are in bad state. So disappointed and let down, fortunately for us we found an amazing Hotel on our own.
Stayed 4 nights in Aug 2017

10/10 Excellent

Ralph, Saratoga County, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay!
Rarely has a staff been more helpful! We were welcomed warmly - overcame some confusion when it seemed there was no reservation (turned out it was made with my middle name instead of my last - !) - and laughed it off. Our room faced the harbor. The breakfast had plenty of variety and staff wiling to assist as needed. The staff member's recommendation for dinner was spot on. As checkout was at Noon and our plane did not depart until 9 pm, we were given space to "hang out," invited to continue to use the pool, .....
Looking out our hotel window.
Harbor - One Block from Hotel
Stayed 1 night in Aug 2017

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Excellent place to stay great locality and lively staff.
Stayed 3 nights in Jul 2017
Dear Alan, Hope you had a nice and safe trip back. Thank you for your review and for choosing our hotel to spend your holidays. I’m happy that you enjoyed your stay and that our people in the hotel made you feel nice. Looking forward to seeing you back in one of your next visits to Lefkada! Best Regards, Ionion Star Hotel's team

4/10 Poor

Sebastian, Adelaide Australia

Disliked: Staff & service, property conditions & facilities, room comfort
Okay place to stay
I found the Ionion Star dated and not well kept. The service was also lacking from various staff members (mind you we spoke Greek to them) and they all seemed un-interested, I received far better service from house keeping with the usual good mornings, etc. The room was basic, internet wifi not very good and the only location I managed to receive a decent signal was either from the toilet or door. The hotel is central located in Lefkada town close to restaurants, shops and bars. I would not be staying in this hotel again as they are far better options around.

8/10 Good

Alex, Stockholm

Liked: Cleanliness, property conditions & facilities
Welcoming host
Quite nice hotel in the awsome Lefkada. Very nice reception plus super good location.

6/10 Okay

Verified traveler

Liked: Cleanliness

10/10 Excellent

Paul.h, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central Hotel
The Hotel staff were very accomodating when we arrived at 9am. They happily found us rooms. Even though our stay was only one night, the hotel ticked all the boxes

8/10 Good

Michail, Limassol

Liked: Cleanliness, staff & service, room comfort
Close to all must see sights
A good hotel in a great location. The room was clean, but the carpet stained. The east side has beatiful sea view but you cannot use the large balcony due to permanent outside noise. Breakfast and service satisfactory.

6/10 Okay

Andrew, Kamloops, Canada

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel close to all places.
Don't book the more expensive "water view". Many rooms on the sea side are covered by a large tree. I would recommend this hotel. Rooms are large, clean and in good condition. A bit noisy at night on the sea side.

6/10 Okay

Todd B, Mechanicsburg PA

Liked: Cleanliness, room comfort
Average Hotel
This is an average hotel, with average amenities. 3 star. Hotel appeared to have some structural damage to balcany supports when viewed from the pool side of the building. Carpets were worn and slightly stained but clean. The hotel was overall very clean and we enjoyed our stay there. It was a good deal at the Hotel.com rate but I would not have paid the posted rate for this hotel. Pool was small. Parking was somewhat difficult. Desk clerk needs to know how to smile and greet a guest. We enjoyed our overnight stay and would stay again.

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Anthony, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

zizzu, chester, cheshire

Liked: Cleanliness, room comfort
basic, overpriced, in good location
well, for the price, compared to the the next hotel, this place was over priced, fair enough it had a clean room and bathroom. The pool, not that we were concerned is more for show then use, and wasn't really maintained. The next hotel a few minutes away was considerable cheaper and seemed like a higher class in so many ways. Fundamentally clean basic and good location in lefkada.

8/10 Good

Taryn, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for what I needed
Fabulous service, Theo's cocktails were amazing.... he truely has mastered the art of cocktails. The pool wonderfully refreshing, even though it wasn't huge... My room was basic, but everything I needed - specifically a bed, air con and some private outside space. I had just got off a boat sailing and this felt like luxury. It was clean, comfortable, private and cool. This is a quality 3 star hotel and whilst I have stayed in 5 stars, I actually prefer this one. (The last 5 star hotel charged me 4 euros for water and the air con didn't work!!!). If returning to Lefkas, I would return to this hotel. I liked it, everyone was helpful and friendly and there was no pretentiousness. Breakfast was simple but more than enough... again I preferred this. One improvement - would love to have had coffee making facilities in my room, but all in all I was a very happy customer.

8/10 Good

Nikos, Rhodes,Greece

Liked: Cleanliness, room comfort
One of the best choices in Lefkas
Clean rooms, fully functional air condition, large balcony, extra large breakfast, staff helpful when asked, location very good. Needs better maintainance and reinnovation