Ratings based on 530 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Melbourne

Posted Oct 16, 2017
This is an older hotel in a good position close to all that Legian has to offer, shopping, restaurants and the beach. We found the grounds/pool and staff were fantastic, however room is a little dated and bathroom small and a little worn out.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Posted Sep 28, 2017
Great family resort. Loved the buffet breakkies, location right on the beach. Adults only pool was great and kids loved the water slides.
Comment from Hotel Management
Oct 2, 2017 by Wayan Sunatha, Hotel Management
Dear Katrina, It was glad to know that you had wonderful stay at our hotel. I hope your excellent words will be inspiring fellow travelers. The entire team at Bali Mandira is truly looking forward of welcoming you back soon. The Bali Mandira Team
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Great hotel with the outstanding staff

Posted Sep 17, 2017
Pros: Staff is the best I have ever encountered. Everyone from the gardeners to receptionists.
Cons: Rooms may seem a bit dated, but not really something to make you not want to stay.
Location: Very close to central parts of Legian/Kuta. A lot of restaurants, few meters from the beach. Great location overall.
While the rooms may come across as a bit dated if you really want to find something wrong, there is really no real thing to dislike about it. The upkeep and work being done are exemplary. The staff is an absolute delight to deal with.
Comment from Hotel Management
Sep 19, 2017 by Wayan Sunatha, Hotel Management
Dear Ragnar It was with great pleasure to welcome you at Bali Mandira Beach Resort & Spa. I am delighted to learn overall you enjoyed the experience you had at our hotel that you received seamless service from the entire team. I appreciate your feedback about room condition, certainly we will revert to this review when the time to renovate is due. Looking forward to your next visit in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location, lovely pools and facilities

Posted Aug 29, 2017
Cons: Insect repellent to be supplied in the rooms. The mosquitos were merciless!
We had a wonderful stay at Bali Mandira. The staff are exceptional. The pools are fabulous - adults infinity pool is a bonus. The Azul Bar was a great place to chill with gorgeous views out to the beach and the resorts pools. The food was excellent! This is my second stay at the Bali Mandira (in the past 3 years) and I can't recommend it highly enough!
Comment from Hotel Management
Sep 7, 2017 by Wayan Sunatha, Hotel Management
Dear Kathy, It was with great pleasure to welcome you back to Bali Mandira. There is no words can describe our happiness to know that every aspects of your stay meet to your expectation. Thank you for your recommendation and I hope fellow travelers will be inspired by your exquisite review. We looking forward to hosting you back on your third stay. The Bali Mandira Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Guernsey

Perfect place to relax with a cocktail.

Posted Aug 21, 2017
Pros: The staff were always welcoming and could never do enough for you.
Cons: Nothing, everything was perfect.
Location: The hotel is right next to the beach and within walking distance of local shops, night life and restaurants.
The Mandira was an excellent place to stay for a couple of weeks, they had great food and fantastic drinks. I couldn't fault the service from everyone there, they couldn't do enough to make our stay better. I'm defiantly going to go back there again.
Comment from Hotel Management
Sep 7, 2017 by Wayan Sunatha, Hotel Management
Dear Adam, Many thanks for reviewing your experience at Bali Mandira Beach Resort & Spa here on Expedia. The entire team was so motivated to know you thoroughly enjoyed your holiday at our hotel. We are truly looking forward to your next visit. The Bali Mandira Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Wonderful Resort, Close to Beach, shops and eats

Posted Aug 17, 2017
Pros: It was very clean and it felt like you could be anywhere in the world. The food was prepared Beautifully, the staff were clean and attentive.
Cons: I had to book an extension as I had a late flight and I stayed in a basic room. This was very run down and NEEDS a big revamp.
Location: The Bali Mandira is located on the Beach. A great restaurant near by is Fat Bowl. Amazing food and fresh. It is close to Money exchange & Massage
This resort has the best of all worlds. You could sit by the pool and relax. You could walk across the road and enjoy the Beach or head down the street for cheap shopping and great Restaurants. The staff were friendly and went above and beyond for all visitors. The location of this Resort is perfect and the grounds are Beautiful, walking along the walkways and feeding the fish. There are no words it is just relaxing. You do have the option of 2 breakfast styles. There is a buffet Breakfast or you can eat at Azul, This was my choice. you have a buffet of fruit and Juices but can order Breakfast off a menu. if you are looking for a child friendly hotel this suits, but in saying this I was not after this type of resort or holiday. There is an adult only area or infinity pool that overlooks the Beach and is just beautiful and very clean. You can book Cabanas by the day and they are a great way to relax, both in the Adult and main pool area. It may seem a little pricy for Bali but for me it was worth the money I spent on the Villa's. I wanted to sit quietly by the pool, and have no interruptions. I was able to go for a swim after dinner while having a drink in the sitting area of the villa. It was a beautiful view to wake up to. The villa has a coffee machine and biscuits, fruit and other items daily. But the best surprise was the inclusion of the Azul Breakfast, Morning Tea, Afternoon tea and Cocktails in the Club lounge daily. There was really not much more to pay.
Comment from Hotel Management
Sep 7, 2017 by Wayan Sunatha, Hotel Management
Dear Lisa, Thank you for leaving us such kind of great words. It is indeed motivating to know that every moment you spent at our hotel was excellent and your stay filled with endless memories. We are looking forward to hosting you back in the future. The Bali Mandira Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth WA

Very good family hotel in good location.

Posted Aug 8, 2017
Pros: Location
Cons: Room layout especially bed and TV position
Location: Opposite beach and plenty of shopping and good food
Overall the hotel stay was great, but found the room we were given a little dangerous as the bed sat on a raised wooden floor with a small ledge around it. This meant tif you got iut of bed during the night there was a step to remember stepping down from. Our friend spent 7 out of 10 days in bed after a nasty fall.
Comment from Hotel Management
Aug 29, 2017 by Wayan Sunatha, Hotel Management
Dear Ivopr, Thank you for taking the time to share your experience on recent stay at our hotel. I am glad to note that overall your stay was great. However, I appreciate your feedback about the based of the raised wooden floor which is only available in private courtyard room. We take not of this and will be revert to this feedback when we refurbish the room. Looking forward to welcome you back in the future. The Bali Mandira Team.
3 out of 5
by A verified traveler from melbourne

room a bit tired, close to beach.

Posted Aug 4, 2017
Pros: The staff, the gardens and the pool - great for kids
Cons: the rooms need an upgrade they are old and tired - even in the suites for the money they are asking.
Location: Location was Ok, right on the beach which is a must for us. this is right in the 'ladyboy' area no issues accept when your 8 year old starts asking qs
The staff made our stay here. I thought the cost was expensive for what it was. The rooms were a bit old and tired. They were cleaned daily- you had to request when you wanted the sheets changed - no problems. I've stayed in same style of room for much less at other hotels. the pool slides are great for kids. the menu - room service and restaurant was boring to be honest and expensive. The nachos were yuck but the burgers were ok. Location was just ok as well. sort of right up the end of Legian. I must have been spoilt with other locations i have stayed before in Legian. We got a dose of Bali belly whilst over there and the doctor at the hotel was just amazing! Much better bedside manner than our GP's here lol! All in all we had a fantastic trip but my personal opinion is its over priced
Comment from Hotel Management
Aug 29, 2017 by Wayan Sunatha, Hotel Management
Dear Sarah, I appreciate you take your time to provide us feedback following to your recent stay at our hotel. It is good to note you found our staff was friendly and attentive, however I am disappointed to know that in few part of our services not live up to your expectations, We take your feedback seriously and will share it to respective department to address it. We do hope you will allow us for other opportunity to hosting you back so we can redeem ourselves with better service. The Bali Mandira team
3 out of 5
Recommended
for Everyone
by A verified traveler from perth

Unruly children made huge impact

Posted Aug 3, 2017
The beach front central Legion location brilliant. The gardens superb. The swim up pool bar had children sat at it a lot of the time, and we even saw a woman place her toddler on the bar. Children dive bombing and screaming around the place that it was not possible to relax in that area. The adult pool lovely, though with only 12 loungers it was a daily competition to grab a place to sit/lie as the child free adults srambled to escape the unruly children at the main pool. Breakfast delicious, though again, tantruming children impacting other diners.
Comment from Hotel Management
Sep 7, 2017 by Wayan Sunatha, Hotel Management
Dear Bec, I would like to thank you for reviewing your experience on recent stay at Bali Mandira. We appreciate your feedback as it is vital for us to identify the area of improvement. We do hope you will allow us for other opportunity to hosting you back so we can redeem ourselves with better service. The Bali Mandira Team
4 out of 5
Recommended
for Everyone
by A verified traveler from perth, australia

great location. Close to everything.

Posted Aug 1, 2017
The hotel is a great location. The pool is lovely but there is a definite shortage of pool chairs near to pool so the 15 chairs are all taken by 7.30am so then you need to sit on grassed area away from pool, so if I had young children this would be a problem. The food was lovely but you certainly pay for it. This was my second visit and I could not believe how expensive the food and drink had become in 3 years. In the new restaurant attached to hotel I paid $6 for a bottle of sparkling water....without goods and services tax !!! They also need to sort out the morning breakfast as way too many guests for available tables so often you have to wait and if you are looking for a nice quiet breakfast then please upgrade your room as people let their kids run amok in the breakfast and it was chaos while I was there. If you pay more to upgrade your room you get to go to a quieter area for breakfast. Definitely not a hotel for people without children but the location is great.
Comment from Hotel Management
Sep 20, 2017 by Wayan Sunatha, Hotel Management
Dear Ingrid, It was with great pleasure to welcome you on second visit to our hotel. I appreciate you taking the time to provide us constructive feedback how we can improve our services and facilities. We take your feedback seriously and have shared it to related department to refine it. We really hope you will give us other opportunity to hosting you back to experience more. We are looking forward to your next visit. Best regards Wayan Sunatha