Ratings based on 555 Verified Reviews

3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Perth WA

Good location but facilities again let us down.

Posted Oct 14, 2017
Pros: Location near to everything was great
Location: Great location
Swimming pool was far too hot and there was an electrical cord hanging near the deep end. Very dangerous. Meals were average.
4 out of 5
Recommended
for Everyone
by A verified traveler

Will stay again

Posted Oct 3, 2017
Nice hotel, good location, great breakfast, staff was great. Bit outdated but it didn't bother us.
Comment from Hotel Management
Oct 12, 2017 by rio e-commerce supervisor, Hotel Management
Dear Guest Warmest Greetings Thank you really for you words and not just me, but all of us at Legian Paradiso Hotel we enjoy to see that guest like you enjoyed their stay with us just like you did. We also hope to see you back at Legian Paradiso Hotel for some good times. Thank you and best regard Rio Yudha Legian Paradiso Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

wonderful place

Posted Sep 26, 2017
Pros: location, pool, character hotel
Cons: more sunbeds around the pool and more pool towels
Location: location is perfect lots to do and see short stroll to the beach for sunset every night
Love this hotel - so close to everything - such friendly staff - wonderful pool - I keep coming back for more love it so much
Comment from Hotel Management
Oct 2, 2017 by Rio, Hotel Management
Dear Shirley Warmest greetings from Legian Paradiso Hotel Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel through Expedia We thank you for giving compliments in regards to our pool, location and Character of Hotel, also thank you for your concern about sunbeds and pool towel , we will provide more for it around the pool. It was a great pleasure to read on your pro and cons review. it encourages us to deliver better service and product to increase the positive guest experience. We do hope to still have the opportunity to assist you again with our attentive service and therefore, it is always more than happy to receive every single valuable feedback from our guests including yourself which we always consider as constructive ideas to improve our quality and service. it will be a great pleasure to welcoming you back at Legian Paradiso Hotel in the next future. Best Regards, e-commerce supervisor Legian Paradiso Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Posted Sep 21, 2017
Fantastic stay highly recommend. Staff are lovely and go over and beyond for you
Comment from Hotel Management
Sep 25, 2017 by Rio ecommerce Supervisor, Hotel Management
Dear Mr/s. Jade Warmest greetings from Legian Paradiso Hotel Thank you for staying with us and for taking the time to share and comment on your experience in Legian Paradiso HOtel Hotel. We truly appreciate your valuable feedback. It has been our great pleasure to serve you and we look forward to welcoming you back to Legian Paradiso Hotel in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, Australia

Nice hotel, great location

Posted Sep 9, 2017
Very friendly and helpful staff. Manager was fantastic and helpful with lots of good advice. Location was fantastic. Close to everything
Comment from Hotel Management
Sep 11, 2017 by Rio e-commerce Supervisor, Hotel Management
Dear Georgina Thank you so much for your positive comments .It’s our pleasure to have you stay with us at Legian Paradiso Hotel and I’m glad to know that you had enjoyed the experience. We aim to exceed guest expectations and always try to make it a most memorable one for our guests. I’d like to express our gratitude for your compliments to services and the staff who’re pleasing and accommodating. We look forward to your next visit. Best Regards Rio e-commerce Supervisor
3 out of 5
Recommended
for Families
by A verified traveler from Malaysia

Decent Hotel

Posted Sep 8, 2017
Location: Walking distance to mall and eatery and away from all the action spots. Good and quiet stay for family.
We are a family of 3 (2 Adult + 1 infant) , requested for double bed in advance but was given 3 unit of single bed instead when checked in. Doesn't have time to explore the hotel much as as all the time out for sight-seeing.
Comment from Hotel Management
Sep 11, 2017 by Rio ecommerce Supervisor, Hotel Management
Dear Jim warmest greetings from Legian Paradiso Hotel Thank you for your positive comment regarding your recent stay at our Hotel. We appreciated your honest comments about our hotel in Legian Paradiso Hotel. we apologize if the room did'nt match of your request because the double bed that you request was not availabe upon arrival, we have informed that the request it subject to availability upon arrival,once again We apologize for this misunderstanding and hope it will not hinder you from deciding to stay with us again in the future. We look forward to seeing you soon again on your next trip to Bali. Thanks and Warm Regards, Rio Legian Paradiso Hotel e-commerce Supervisor.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aus

Posted Sep 2, 2017
Affordable and comfortable! I love staying at Paradiso - it's nice and central and the pool is decent. I also love playing the piano in the lobby :D
Comment from Hotel Management
Sep 7, 2017 by e-commerce supervisor, Hotel Management
Dear Holly warmest greetings from Legian Paradiso Hotel Thank you for writing your feedback which we value greatly. It’s our pleasure to have you stay with us and we are glad to know that you had a nice stay. We appreciate your wonderful comment of our staff who’re great as the best thing about your stay. Once again, thank you for your constructive feedback and hopefully we could serve you again in the future. Best regards, Rio e-commerce supervisor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane Australia

In the heart of Legian

Posted Sep 1, 2017
good cheap hotel in the middle of legian swim up bar pool and very helpful staff have stayed there a number of years ago and still seems the same would stay there again
Comment from Hotel Management
Sep 7, 2017 by rio e-commerce supervisor, Hotel Management
Dear Tony Thank you for writing your feedback which we value greatly. It’s our pleasure to have you stay with us at Legian Paradiso Hotel and we are glad to know that you had enjoyed the experience. It is our goal to consistently ensure our facilities and services are efficient to maintain our standard. We strive to provide friendly service, comfortable and modern accommodation to all of our guest's. We look forward to welcome you back soon. Best regards, Rio e-Commerce Supervisor
3 out of 5
Recommended
for Everyone
by A verified traveler from australia

Great location close to very thing for walking

Posted Aug 29, 2017
Pros: Location
Cons: Damp smells in rooms and shower heads need fixing
Location: Great location
Had to pay extra to move rooms as the room smelt bad of dampness down the back end of hotel
Comment from Hotel Management
Sep 7, 2017 by Rio ecommerce Supervisor, Hotel Management
Dear Frenchy, warmest greetings from Legian Paradiso Hotel Thank you for writing your feedback. It’s our pleasure to have you stay with us at Legian Paradiso Hotel and we are sorry to know that your experience was not as you expected. We are always open for feedback and eager to improve our product and services to ensure a wonderful experience for all of our guest's. Once again, thank you for staying with us and hopefully we could have a chance to serve you again in the future. Best regards, Rio e-commerce Supervisor.
4 out of 5
Recommended
for Everyone
by A verified traveler from perth wa

stay all August 2017

Posted Aug 29, 2017
Pros: staff
Cons: see previous comments
Location: excellent Benesari Lane
Wyann of cleaning staff axcellent!!!!! good hotel that could be excellent with a few overall updates e.g. painting all rooms and walls outside improve sewerage sinks take ages to drain toilets require 2 0r 3 flushes to clear overall though its good and in an ideal spot to stay and George is doing a very good job in sometimes trying conditions pool great although spoilt by selfish people leaving towels on lounges around pool to "reserve" their spot then going shopping for 2 hours. overall enjoyed our stay
Comment from Hotel Management
Sep 7, 2017 by Rio ecommerce Supervisor, Hotel Management
Dear William Bil Thank you for writing your feedback. It’s our pleasure to have you stay with us at Legian Paradiso Hotel and we appreciate your wonderful comments regarding our good service from the staff who’re very friendly. However, we also noted your concerns regarding the pool our resident manager Mr george eager and management eager to improve our product and services to ensure a wonderful experience for all of our guest's. Once again, thank you for visiting us and we certainly hope we could serve you again in the future. Best regards, Rio e-commerce supervisor