Ratings based on 79 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from melbourne victoria
Nothing is good and dirty placePosted Jan 1, 2018
As told by Expedia it is a good place but when we arrived their room dirty and bed sheet was dirty and bathroom was dirty and overcharged according to facility
by A verified traveler
Posted Dec 22, 2017
Not again very dirty sheets towels, needs lots of maintenance, no hot water.
by A verified traveler from perth wa
DisgustingPosted Dec 17, 2017
I am completely disappointed with this hotel. The towels were grey and falling apart. The shower leaked constantly. The bathroom flooded everytime you had a shower. The hot water worked when it felt like it. The air con was left on 16 and it still felt like 24 in my room. My sheets had to be changed when we got there as they were dirty. Never again.
by A verified traveler
Average hotelPosted Dec 17, 2017
Pros: Close to everything
Cons: Clean sheets and maintenance
We stayed for 9 nights and had no hot water dirty sheets and towels limited toilet paper and our bathroom flooded because the taps leaked. The toilet in one room wasn’t attached to the floor., and nobody understood English.
for Everyoneby A verified traveler from melbourne
Loveliest staff and very clean!Posted Oct 21, 2017
Apart from our room being a bit dim and dark with no natural light, the staff were always pleasant and timely with housekeeping. Even if we refused housekeeping in the morning, they would return in the afternoon/evening to clean our room. Overall the polite staff made the stay 10x better.
for Everyoneby A verified traveler from Melbourne Australia
Close to markets and some grrwt resturantPosted Sep 3, 2017
Nice vlrsn room confy.bed nice cool roomsgriendly eyaff
for Everyoneby A verified traveler from perth w.australia
Great locationPosted Sep 1, 2017
Pros: It's location is superb - just steps from the markets (opposite) and also a great coffee shop over the road - easy to catch taxis - rooms are quiet -
Cons: The room lighting needs to be brighter - too dim !!
Location: The Rivavi is IDEAL for shoppers - walk outside and just start shopping. The beach is just down the street - Jalan Melasti.
A very enjoyable stay - the staff were very helpful and courteous - We loved being there.
by A verified traveler from Sydney Australia
Below average hotel due to new ownersPosted Aug 28, 2017
On checking into our room, broken balcony door, blocked washbasin in the toilet, bathing tub absolutely not safe when hitting the shower, depressing ambience. The smallest lift I have ever been into. The most disgusting place I have ever checked into and the staff are allright but can't understand even basic English. Total thumbs down.
for Everyoneby A verified traveler from Melbourne, AUS
Great location, near to everything you wantPosted Jul 28, 2017 on Lastminute
Pros: The location is perfect. Just off Jalan Legian and really close to the beach. Shopping on the doorstep and food all around. Two words: Coffee Corner.
Cons: Probably the housekeeping service. They seem to tidy the room and that's it, rather than topping up the bathroom necessities.
Location: Legian Beach is 500m down the road, heaps of shopping all around, great restaurants (check our Fat Bowl on Jalan Padma, the next street over).
We were booked into a superior room but they had a promotion for the deluxe and the space made all the difference. The king singles were comfortable and clean (though one of my sheets had a dried blood spot on it - clearly been there through many washes). The TV worked but half the channels were a bit staticy. We had to constantly ask for more toilet paper and towels, even though they'd already made up our rooms. Our key card kept demagnetising when it was near our phones (but as we found out, only if it's directly next to it for a long period of time - not a complaint, just a heads up). There was some kind of accident with the pool a few days before we left, so we couldn't use the pool at all. They were great about letting us have a late check out (and an even later one for AUD$20, as we had a midnight flight home) and sorting out transport to the airport was really easy. Our electronic safe didn't work so they gave us a key to use instead. We opted not to have breakfast there, and instead spent our mornings at the amazing Coffee Corner straight across the road. If you're looking for a place to sleep that is close to everything, it's perfect. But for anything else keep your expectations low.
It is acceptable for IDR 300.000 per nightPosted Jun 21, 2017 on Hotels
The room without a view. There is a window. When you open the window you will see a wall only with 1 m distance from your face. Simple breakfast menu. Nasi goreng kampung was good.