Ratings based on 893 Verified Reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from WA

Better options available

Posted Aug 9, 2017
I had my passport ready for check In.. Even though they have my details they still wanted me to .. Join the Wi-Fi Search my email for confirmation Email to their email address Seemed unnecessary and time consuming and after a long flight ... frustrating ! Room was very small Breakfast buffet was very disappointing.. I am a man that likes BACON and Eggs but no luck. Three months prior I stayed at another hotel in the same area called the White Rose That is the hotel I would recommend Fantastic breakfast , bigger room with balcony. Still affordable Also quieter for sleeping
Comment from Hotel Management
Aug 10, 2017 by David, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future. Sincerely Yours, Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Posted Aug 8, 2017
Me and a girlfriend stayed here for 7 days very nice and close to everything! Rooftop pool was our favourite place to spend time. Will definitely be back
Comment from Hotel Management
Aug 10, 2017 by David, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future. Sincerely Yours, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Australa

Close to shops

Posted Aug 5, 2017
Only think wrong were the rooms were small no where to put your bags living out of a case best part close to everything loved it . And a very safe place to stay it was nice for the price I would stay there again .
Comment from Hotel Management
Aug 7, 2017 by David, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future. Sincerely Yours, Management
5 out of 5
Recommended
for Everyone
by A verified traveler from australia, brisbane

Very good, central location

Posted Aug 3, 2017
Perfect for first night stay to move on to places like seminyak ubud etc... but also good for long stay. Perfect hotel only downside maybe too many locals out front hassling, but have to get used to this in bali
Comment from Hotel Management
Aug 7, 2017 by David, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future. Sincerely Yours, Management
5 out of 5
Recommended
for Everyone
by A verified traveler

The hotel very nice perfect location

Posted Jul 10, 2017
Well nothing much to say the hotel staffs was very friendly helpful and supportive they didn't hesitate when asking for help at all . I would like to thanks all staff for all there kindnesses and help they gave us much appreciated. This is our second time at hotel and I'm sure will be back next year with our family and friends
Comment from Hotel Management
Jul 14, 2017 by David, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 6, 2017
Pros: Clean and
Good hotel located in the busy shopping area. Clean. Friendly staff. Breakfast a bit poor for Aussie standard (missing cheese, ham etc.)
Comment from Hotel Management
Jul 14, 2017 by David, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and very friendly staff

Posted Jun 24, 2017
Would definitely stay there again. Loved the roof top pool.
Comment from Hotel Management
Jun 27, 2017 by David, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future. Sincerely Yours, Management
3 out of 5
by A verified traveler from perth

Pictures of this hotel are deceiving

Posted Jun 11, 2017
Pros: Starbucks being downstairs
Cons: I dont know maybe a rethink of all the hotel policys
Location: Location is very good on legian street lots of restaurants very close
Very small rooms and the bed is not very big, my queen size bed at home is longer that the hotel bed, I had to sleep with my head up against the head board or my feet would hang over the end. The bathroom is so small I could sit on the toilet and touch the sink, after showering I had to dry myself in the hallway because there is not enough room between the toilet and sink to dry myself properly. Breakfast is very average you can get better food cheaper in the restaurants near the hotel. The coffee they serve at breakfast is awful we went down stairs and bought coffee from starbucks every morning this is the best part of the hotel starbucks being downstairs. The pool areas the one on the roof if you are after a relaxing time forget don't go to the roof pool it is very loud and crowded, the downstairs pool is very average as well. There is no mini bar in the room just a small refrigerator. You can't book up to your room so if you order room service you have to pay for it when it's delivered, Even when you go to the pools you have to take your wallet so you can pay for drinks and snacks they wont let you book it to your room
Comment from Hotel Management
Jun 23, 2017 by David, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future. Sincerely Yours, Management
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel close to restaurants and surf shops

Posted Jun 9, 2017
Nice hotel with two pools and warung Mina just across the road serving up good quality food and drinks!
Comment from Hotel Management
Jun 27, 2017 by david, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future. Sincerely Yours, Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and convenient.

Posted May 30, 2017
We had a great stay at the One Legian the room was small but all we needed for our stay. The staff were great and the room was clean and cool and the window opened and had a nice outlook on a rock garden and water feature.Overall good value!
Comment from Hotel Management
Jun 27, 2017 by David, Hotel Management
Thank you very much for taking your valuable time to write your feedback in regard to your recent experience in our hotel. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve product and service. We do hope to have the pleasure of serving you again in the future. Sincerely Yours, Management