Great facilities, but understaffed
Posted Oct 18, 2016
We had a twin Executive room which has all the space you need, good fast wifi and power points, proper bath and shower. No safe, not many very secure drawers (wardrobe open no doors) and no biscuits with the coffee/tea making tray... we were at event which is known for the late bar business of the delegates but, as in two previous years, they closed one bar and left just two bartenders trying to cope with queues at the Triumph bar. They also did not have (for example) Cointreau or any similar liqueur (no 43, no Grand Marnier, nothing like it) and very little by way of spirits except whiskies and parlour drinks like Baileys. A few brandies. Generally not a very diverse bar and behind the times in not stocking any good craft beers on draught. I'd say they could double their bar takings with imagination and better management.