Bar (on property)

Reviews of Hotel Mariahilf

3 out of 5
Hotel Mariahilf
Mariahilferstrasse 9, Graz, Styria

Reviews

7.6

Good

Rating 10 - Excellent. 183 out of 834 reviews" "
Rating 8 - Good. 387 out of 834 reviews" "
Rating 6 - Okay. 178 out of 834 reviews" "
Rating 4 - Poor. 70 out of 834 reviews" "
Rating 2 - Terrible. 16 out of 834 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel. Room was spacious and staff very helpful. Location was fantastic, one block from the river and the city center and across the street from the Kunsthaus museum. We really enjoyed our stay.
Stayed 3 nights in Jan 2024
Response from Yanti Woschizka-Receptionist on Jan 16, 2024
Dear Derek,Thank you for your nice review. We hope to see you again in the future.Best regards,

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located and good value
Stayed 1 night in Sep 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been very helpfull, location is walkable to old town.
Stayed 3 nights in May 2023

10/10 Excellent

Kristijan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and cheap. Just the bath was so small.
Stayed 1 night in Oct 2022

8/10 Good

Hans

Stayed 3 nights in Sep 2022

6/10 Okay

Piero

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor service and communication
Very nicely located, with huge rooms, excellent breakfasts, and very convenient on site parking you would think this is a five star place. But the service leaves much to be desired. We left a library book behind in the room when we checked out, and contacted the hotel several times by email to arrange for its return, but were completely ignored. Sure, it's our fault, but this has happened before and each time the hotel politely and generously mailed the item to us. Given the price and the ostensible high quality of the service, they should have at least responded.
Stayed 1 night in Nov 2021

6/10 Okay

Nutthanon

Traveled with family
Liked: Cleanliness, staff & service
ดีค่ะ
โรงแรมนี้น่ารักเหมือนมานอนบ้านเพื่อน ห้องอาบน้ำแคบไป ไม่มีที่จอดรถ
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, clean, friendly staff. The room was VERY basic and it did not have Air Conditioning. To be honest, I didn't even think to look to see if AC was included. The only other issue was the church bells - the church is very close and the bells go off a lot and start very early in the morning!
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location but difficult to reach by car. Good value for money
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the street outside our window there was a bar with noisy customers until early in the morning
Stayed 10 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Good location.
Good location. First room we got was 3rd floor, we didn't like that so we payed to upgraded to one on 2nd floor, much much more better. It was after Christmas so quite busy there especially for breakfast, too small for all guests... Food was ok, not so special , as expected. Staffs are nice and friendly.
Breakfast
Hotel
Bathroom
Hotel
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Huge construction taking place right next to the hotel, which started at 6.30 (including Saturdays).
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the arts area. Good size room and bathroom with bath. Satisfying breakfast. Helpful staff. Relaxing atmosphere.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Walk everywhere
This old hotel is clean, has a very nice breakfast and is a very convenient location right near the old town.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Clean rooms. Breakfast not much choice. Needs modernising, too old fashioned. 6
Stayed 5 nights in Aug 2019
Response from Reception Hotel Mariahilf on Oct 3, 2019
Dear guest, thank you for your stay and your feedback. We do our best to make your stay comfortable. Regards

4/10 Poor

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was the sixth hotel on our current journey and it does not stand up to the rest of the hotels we have stayed in. The bathroom was dangerous - no shower curtain and yet no drainage - if it was meant to be a wet room - so floor got extremely slippy after showering. There was only one plug socket and this was no where near a mirror - making it very difficult to dry hair. No fridge or drinks facilities in the room along with no air con. It was very basic - with a bed and a tv and no information provided to help explain or settle. I feel that the photos over inflate what the property has to offer.
Stayed 1 night in Jul 2019

8/10 Good

YAU

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is too hot to have no air-conditioning in room under hot wave. Staff is so nice to provide us a fan.
Stayed 1 night in Jul 2019

8/10 Good

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for location, near downtown
Room was large and clean, a bit dated. Large TV (approx 52"). Breakfast was good and well stocked. Parking in local garage was discounted to 14 euro per day. Lots of local cafes, bars. No a/c or fans.
Stayed 1 night in Jul 2019

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel and room very clean. Room very small and only had an attic window. No a/c. Room opposite a bar so we either had to close the window and be very hot or open the window and listen to the noise.
Stayed 1 night in Jun 2019

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, bad moment if th room faces the constr
The hotel was quite well and the service Kind. All is clean and the breakfast decent. We liked the hotel and it’s location is pretty good. But, there is a huge construction site door to door and the noise begins at 8 am. Unfortunately we were assigned on of the rooms that have the window in that direction and we couldn’t work happily in the morning because the noise was annoying, opening the window was a no-go and we are at 30 degrees here now.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Pleasant & obliging team at the front desk. Soft & uncomfortable bed & very noisy location.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Great location good breakfast clean and adequate rooms
Stayed 2 nights in May 2019

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old hotel in heart of loud nightclub activity
The hotel is in a great location, with comfortable rooms and an adequate breakfast. We stayed for about three nights and were happy with the facility and staff. Parking in Graz is tough to find and very expensive. As this hotel is in town, take a cab. The surrounding area is LOUD and busy. We hardly slept. The shower is tiny - we are not big people and we struggled. The linens and beds were comfortable. No mini fridge for drinks.
Stayed 3 nights in May 2019

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austrian comfort
Overall comfortable hotel, located near the heart of Graz and 15 minutes walking form the main train station. Good breakfast. Friendly front desk. WiFi signal not very strong (perhaps because our room was the very last). Would stay there again.
Stayed 4 nights in Apr 2019

8/10 Good

Aigar

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfect location
Hotel is next to the Kunsthaus and walking distance away from the centre. With car it is more difficult but really good for a city exploration by foot.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nicely located hotel, still needs refurbishing
Old building but located right in the center. Lots of rooms renovated, although the wooden floor produces noises when walking. New bed in the room.
Stayed 1 night in Feb 2019

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice right in the center of Graz.
This is not a luxury hotel, but it is excellent as a very comfortable place right in the center of Graz. The staff was very friendly and the room was clean and comfortable. Breakfast was very good. Great location. Highly recommended.
Stayed 4 nights in Nov 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
The location were great. The staffs at reception and restaurant were friendly and helpful. The lobby and restaurant still have some old Austrian charm, however the room is dated and in need of a refurbishment. Like others reviewers said, the floor creaky sound were really annoying . Eventhough the room is clean but it doesn't give a cosy feel.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position to explore Graz . Breakfast had a good variety to choose from.
Stayed 1 night in Dec 2018

4/10 Poor

Pattatita, Tokyo

Liked: Cleanliness, room comfort
Disliked: Staff & service
Great location , beautiful Building , old fashioned , weak Wifi signal in the room , staff at reception desk unpleasant , staff at breakfast lovely , needs an overhaul ... noisy since the room looked onto a group of restaurants.
Stayed 2 nights in Dec 2018

8/10 Good

Ian, Melbourne Aus

Liked: Staff & service, property conditions & facilities
Well located and functional. Good breakfast good staff
Stayed 2 nights in Nov 2018

8/10 Good

Olena, Киев

Liked: Staff & service, room comfort
Старый Отель с элементами былой роскоши
Кто любит ощущение старинности, возможно, понравится, но кто привык к сетевым , комфортным отелям- нет. В целом, номер комфорт был комфортным, но зашарпанные ковры, грязная мебель- диваны, кресла, примитивная душевая- вызывало чувство неприятное. Из хорошего- хорошие завтраки, хорошая джакузи и ещё лучше сауна. Но все конечно - подуставшее. Лет 30 назад этот Отель был прекрасен.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly front desk staff. Good location, close to all the tourist sites.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, comfortable beds, breakfast buffet was nice and walking distance from train station...
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Parking garage very close by. Great breakfast.
Stayed 1 night in Oct 2018

8/10 Good

Christoph, Vienna, Austria

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice Hotel, good Location, but very old style rooms-
Stayed 1 night in Oct 2018

8/10 Good

Saisuda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general, this is quite a good spot, and the breakfast is great. Staffs, not all are friendly but not too bad The location is great Only the pre-charge on the credit card even the option was identified pay at the front desk, you need to be carefully checked if they deducted it in advance and you paid again by cash at the front desk, you may not get to remember or refund it back. Make sure you keep the receipts and all document to declare. Otherwise, double charging could be occurred
Stayed 1 night in Aug 2018

8/10 Good

Mostafa

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 5 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in the city centre
The location of the hotel is excellent, in the city centre and close to all the landmarks. Hotel very clean, comfortable bed, quiet, and facilities were good, and reception staff very helpful. I would thoroughly recommend staying at the Mariahilf and would gladly stay there again. Regards Christina
Stayed 4 nights in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location very good breakfast Bar to the side was nuisance as was open till 2 AM
Stayed 1 night in Aug 2018

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel !!!
This hotel was in a perfect location, the location was in walking distance to many attractions, and a block away from the bridge (one of many,also the Murinsel) to take you into Old Town. I am a 62 yr. old female and travelled with my daughter and niece, I felt very safe and welcomed by all. I needed a room with 3 twin beds, and this hotel offers that. The breakfast was a added bonus to start your day. I loved their coffee maker, the coffee was very tasty 👍, I would definitely recommend this hotel, and I would definitely stay there again. I wouldn't look elsewhere. My sincere thanks to the staff at the Mariahilf. I will be back. I loved Graz !!!
Stayed 3 nights in Jul 2018

10/10 Excellent

Kfir

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel . Lots of nice places. Has GF bread
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very convient...easy to reach from bahnhof. Breakfast is great and included. Staff is über helpful and speak english. Would happily stay there again. I really can't think of anything else to qualify this hotel in my remaining 50 words. Everything is great and I really enjoy staying there even while being repetitive in this review to get 50 words.
Stayed 1 night in Jun 2018

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities
Stay in downtown Graz
Mariahilf is in an excellent location and in walking distance to everything. The breakfast buffet every morning, which was included in the price, was a very nice bonus. The bathroom is very small and the shower cabin even smaller. But, if you are looking for luxury and air-conditioning, you should consider the Grand Hotel :) Overall and considering the rate, price to performance ratio was excellent.
Stayed 3 nights in Jun 2018

8/10 Good

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The single room was very small
Stayed 1 night in Jun 2018