Ratings based on 159 Verified Reviews

3.5 out of 5
79% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great value

Posted Aug 18, 2017
This hotel is clean and tidy, and what it lacks in modern updates you save in price. If you are like me and really only use a hotel room as a place to crash after a long day of activities, it's perfect and won't break the bank. I love that it's owned and maintained by a local family. It's also great that you have a fridge with mini freezer, microwave and small coffee maker. As with any hotel, I travel with a white noise machine which helps drown out any sound from highway noise (for this hotel) or noisy guests (I've experienced regularly elsewhere). I will stay here again!
3 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Affordable and Conveniently Located

Posted Aug 17, 2017
Pros: Low price but clean and comfortable. Even had a picnic table on the back lawn to sit outside our room.
Cons: Bathroom could be updated.
Location: Close to Lenox and Stockbridge historical sites, Berkshire Botanical Gardens and many other picturesque places.
The Wagon Wheel is not a fancy motel and doesn't come with many amenities, but for a low price you get a clean bed and bathroom in a very convenient location for touring the Berkshires. When we had a small problem with the toilet, the management fixed it immediately and were very pleasant about it. I'd stay there again when I'm in the area.
2 out of 5
by A verified traveler

Posted Jul 14, 2017
There was a big puddle of water in front of the entrance to my room, the plactic chair outside of the door was cracked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rochester, NY

Nice location. quiet room, friendly staff.

Posted Jul 8, 2017
Pros: Location and cleanliness.
Cons: Step stool to get into Jacuzzi.
Location: Outlet mall and great restaurants.
Satff was kind and helpful, room was very clean, and location was great.
Comment from Hotel Management
Jul 9, 2017 by Neil, Hotel Management
Thanks for staying with us. We appreciate your review.
5 out of 5
by Jeremy

Posted Apr 25, 2017 on Hotels
Highly convenient location and a great nights sleep.
5 out of 5
by Ramesh

Very Good

Posted Apr 24, 2017 on Hotels
Good
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2017 on Hotels
4 out of 5
by John

Satisfied

Posted Mar 18, 2017 on Hotels
Convenient and clean. If your looking for a simple place to get a nights sleep.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 27, 2017 on Hotels
3 out of 5
by A verified traveler

Adequate at a good price

Posted Feb 22, 2017 on Hotels
Adequate at a good price.