1/5 Terrible
Roberto
Sep 5, 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are rude and they don't give you shampoo,soap,lotion, this place is so awful.
They even forget towels, 4 different times they didn't give me towels.
They even stole my own paper I bought at the store, I had 12 toilet paper, the maid took it and took some of my brand new socks and 3 shirts from my room.
I complained to the manager, He only told me he was sorry. I stayed for 3 weeks at this horrible Hotel, I'm never ever again will stayed at this awful Hotel.
Every morning around 8:30am the crazy maids will knock on the room, so loud and they don't stopped doing that.
Even when I told them to come back later to clean the room. For hours they harassed you to come out, cuz they want to clean the room, most of them are so rude and nobody cares for the customer. Don't stayed at this Hotel San Francisco, The house of horror.
I forgot to said the pillows are very old, carpet old and stinky, they lazy maid's don't even vacuum, they don't even change you're bed sheets. I have to ask everyone to do it for me, I asked every single day for towels or toilet paper.
Stayed 17 nights in Aug 2021