Everyone on the staff was very friendly and tried to speak English, even if it was not so good and they did not mind us practicing our terrible Mexican-Spanish on them... they were patient and tried to help meet all our needs/requests. The front desk people spoke English better than the other staff. I would come back here because the rooms were very inexpensive and very large for the price and for European standards. The room even had a mini-fridge, no minibar, which was fine, but they gave us two free small bottles of water already in the room as a complementary welcome gift. This place was great, but you have to drive into the city center, as it is at least 2-3 miles away.