Dear Craig,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconveniences you experienced, and we take your comments seriously as we are always looking to improve our guest experience.We regret your perception of our age, but our team works every day to preserve and update our facilities.We hope to have the opportunity to welcome you back, providing you with an improved and exceptional experience that reflects the hospitality that characterizes us.Receive a cordial greeting,

Estimado David,Nos enorgullece enormemente que nos valore con la máxima nota posible. Esperamos poder volver a recibirle muy pronto y le agradecemos enormente el que ya nos haya elegido para su estancia en la ciudad.Reciba un gran saludo.

Dear Saurabh,Thank you very much for choosing the Temple Ponferrada Hotel for your visit.We are very happy that your stay was outstanding.We hope to welcome you again very soon.Receive a big greeting from the entire Temple team,

Gracias por compartir la valoración sobre su estancia. Nos alegra que nos haya escogido y que esta haya sido buena.Nos mantenemos abiertos a escucharle para mejorar nuestro servicio.Reciba un cordial saludo.

Estimada Laara,Muchas gracias por elegirnos y por detenerse en escribir esta valoración. Aunque vemos que se ha ido satisfecha y ha disfrutado de su estancia, nos hubiera gustado conocer en que hemos podido fallar para poder seguir mejorando.Esperamos poder volver a recibirla, reciba un gran saludo.

Dear Kenneth,Thank you very much for choosing us for your stay in Ponferrada. We are pleased to know that your stay was good and recommend other visitors to stay with us.We hope to be able to receive you again very soon.All the best,

Gracias Pedro por su maxima puntuacion!Esperamos recibir de nuevo a toda su familia muy pronto en nuestro hotel.Feliz verano y un gran saludo para todos.

Dear Christopher,Thank you for your assessment and comment, we are pleased to know that you enjoyed your stay. We hope to see him again if he returns to Ponferrada. Kind regards,

Estimada María,Muchas gracias por su comentario, nos encanta saber que su estancia ha sido de 10.Reciba un cordial saludo

Estimado SebastianMuchísimas gracias por su valoración y por habernos dejado ser sus anfitriones.Nos alegramos enormemente de que haya estado a gusto en nuestro hotel.Esperamos volver a verle muy pronto.Un gran saludo,

Estimado Roberto,Lamentamos que no haya disfrutado de su estancia al máximo y ojalá nos hubiese dejado constancia de lo que no haya estado según sus expectativas.Gracias por escogernos y esperamos poder volver a recibirlo.Un saludo,

Dear Andrey, Thank you very much for sharing your recent experience at Temple Ponnferrada. We're grateful to learn you found the location to be convenient, we are agree with you that our location is optimal, in the city center and next to the train station. Receive a cordial greeting.

Estimado Jose Manuelo,Muchas gracias por elegirnos y por compartir esta estupenda valoración.Puede volver a contar con nosotros para su proxima visita a la ciudad, estaremos encantados de darle la mejor de las bienvenidas.Reciba un cordial saludo.

Estimada Liliana,Muchas gracias por elegirnos y por su valoración. Nos hubiese gustado saber en que ha podido fallar el hotel con el fin de mejorarlo. No obstante esperamos poder volver a recibirla muy pronto.Un saludo.

Dear Chris, Thank you very much for your great assessment, we agree with your opinion, our strategic location is perfect for parking your car and moving around the city on foot.We hope to receive you again very soon.Receive a cordial greeting,

Dear Jose,Thank you for sharing your experience with the Expedia and Hotels.com community.We are in the heart of the city, a 10-minute walk from the historic center. We appreciate that you value the comfort and the value of the hotel.We look forward to welcoming you to our hotel very soon.Receive a big greeting from Ponferrada,

Dear Victoria,Thank you very much for choosing us for your stay in the city of Ponferrada and for your beautiful words.The hotel is located in an ideal place. In the city center and next to the main transport stations, opposite one of the great green lungs of the city: the Temple Park.We look forward to welcoming you very soon.Best Regards

Dear Christopher,We appreciate that you took the time to share your experience with us.We are pleased that you appreciated our service and your valoration are an incentive for us to continue maintaining our high standards.Best Wishes,Julián PaciosQuality Department

Dear Sir: Thank you for your comments, we are pleased that the stay was satisfying, we hope to see you again on another occasion. Kind regards.