Ratings based on 346 Verified Reviews

4.4 out of 5
91% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Well located and silent far from street noises

Posted Oct 22, 2017
I liked the way the facility is designed with pool, gym and restaurant close to each other, makes everything reachable and convenient.
Comment from Hotel Management
Oct 23, 2017 by radisson Team, Hotel Management
Dear Mr Miguel We thank you for your comments and for choosing us for your stay during your journey in Leon. We hope to see you once again soon. Regards Radisson Poliforum Plaza Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
We came to Leon for leather goods shopping. Had our own car so no problem getting to zona pile. Very easy to find, and good parking. Great stay.
Comment from Hotel Management
Oct 20, 2017 by Radisson Team, Hotel Management
Dear Guests, We thank you for your business. We are glad to read you enjoyed your stay and our property. Please feel free to come back soon, we look gorward to serve you. Best regards Our Team
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Sep 3, 2017
The room was great. Very comfortable, clean and spacious. Convenient location. Staff was very helpful and friendly.
Comment from Hotel Management
Sep 19, 2017 by Berenice Ramírez, Hotel Management
Thank you Josie for your preferencie. It had been a pleassure to be your host. We hope to see you soon again when you come to León. Have a nice day. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from irvine, Ca

Nice, clean hotel.

Posted Aug 23, 2017
Did not use much of the amenities because we spent time with family but the hotel was, clean and quiet. It had a nice gym and people were enjoying the pool. The room needs to have a fridge.
Comment from Hotel Management
Aug 26, 2017 by Berenice Ramírez, Hotel Management
Thank you for your recent stay with us. We are glad to had you in our hotel. We hope that you stay withs us in the next visit to León. On your reservation you can ask for our Business class room thas has fridge and microwave. Have a nice day. Radisson Poliforum Plaza Hotel
3 out of 5
by agueda

Posted Jun 27, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017 by Eric Bourdales, Hotel Management
Estimado Huésped Muchas gracias por su reciente estancia con nosotros Es un placer haberlo atendido. Deseamos volver a verlo pronto para brindarle el servicio que se merece Trabajamos para la mejora continua de nuestro producto y de nuestro servicio Muchas gracias El equipo de Radisson Poliforum Plaza León
5 out of 5
by Oscar

Excellent place to stay.

Posted Jun 11, 2017 on Hotels
It was an amazing stay. All staff was friendly and the room was nice.
Comment from Hotel Management
Jun 15, 2017 by Eric Bourdales, Hotel Management
Dear Oscar We thank you for your business Great to read you enjoyed your stay. We hope to see you once again soon Regards All our team
4 out of 5
by Carlos Sarmiento from Anaheim, Ca

comfortable hotel

Posted Apr 12, 2017 on Hotels
relaxing and enjoyable
Comment from Hotel Management
Apr 14, 2017 by Eric Bourdales, Hotel Management
Dear Guest We thank you for your business and apreciate your comments on our hotel and our service We are pleased to read you enjoyed your stay and we hope to see you once again soon Best regards Radisson Team
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Great hotel in town.

Posted Apr 8, 2017 on Orbitz
Set back away from busy traffic. Central courtyard with pool, bar and restaurant flanking. Great atmosphere. Staff cordial and professional. Only complaint I had to request two sheets on bed not just one.
Comment from Hotel Management
Apr 10, 2017 by ericb, Hotel Management
Dear Mr. Dan We thank you for your business We are sorry for the situation presented with the sheets on bed! We didn´t really understand what might happened We have share this concern with our housekeeping departement Please accept our apologies, we look forward to receive you back very soon Regards Radisson Poliforum Plaza Leon Team
5 out of 5
Recommended
for Everyone
by A verified traveler from santa fe nm

Perfect if you are in Leon for business

Posted Mar 16, 2017
Cons: the gym
Location: close to the poliforum perfect for business or family weekend.
Perfect for business traveler or family trip, clean , good tv in the room , good shower and bathroom , god breakfast , excellent and friendly service, quite , good bed , over all perfect. may be they can improve the gym . the pool is nice as well.
Comment from Hotel Management
Mar 16, 2017 by eric bourdales, Hotel Management
Dear Mrs Paula We thank you for your business We appreciate so much your comments We are comitted to quality and we will keep up the good work Our reason to be are our guests Thanks for your visit and we hope to see you once again soon when you travel back to León Regards Radisson Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago

Pleased

Posted Feb 17, 2017 on Orbitz
Pros: The super quiet room on the 4th floor and easy check in.
Cons: It's important to respect the pool hours and have a designated attendant.
Location: Location is quiet and easy access to downtown.
This facility is very clean and well maintained. Unfortunately during my stay the pools hours were not respected by other guests, pools closes at 8 pm and there was no personnel keeping an eye out....I had to call front desk at 10 pm on a Tuesday and report about shouting and excessive noise in pool...
Comment from Hotel Management
Feb 21, 2017 by ebourdales@radissonpoliforumplaza.com, Hotel Management
Dear April We thank you for your business We are sorry for the noise caused by others guests using the instalation after normal operating hours. We will work harder to get better on this issue We thank you to share your concerns and we look forward to see you once again son when travelling to León Best Regards Radisson Team