Ratings based on 362 Verified Reviews

4.4 out of 5
86% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Professional service

Posted Jan 14, 2018
Pros: The location was convenient.
It is a nice hotel located quite centrally. Check in was very smooth and the staff at the front desk were very professional. I would not hesitate to recommend this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Well located and silent far from street noises

Posted Oct 22, 2017
I liked the way the facility is designed with pool, gym and restaurant close to each other, makes everything reachable and convenient.
Comment from Hotel Management
Oct 23, 2017 by radisson Team, Hotel Management
Dear Mr Miguel We thank you for your comments and for choosing us for your stay during your journey in Leon. We hope to see you once again soon. Regards Radisson Poliforum Plaza Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
We came to Leon for leather goods shopping. Had our own car so no problem getting to zona pile. Very easy to find, and good parking. Great stay.
Comment from Hotel Management
Oct 20, 2017 by Radisson Team, Hotel Management
Dear Guests, We thank you for your business. We are glad to read you enjoyed your stay and our property. Please feel free to come back soon, we look gorward to serve you. Best regards Our Team
4 out of 5
by GUADALUPE

sapica trip

Posted Sep 7, 2017 on Hotels
the hotel is perfect for business trip , is clean , the rooms are big , tv is nice and big , the restaurant use to be much better , this trip the food was no good and that is a problem if you are short of time you can't go out to eat and to have a bad meal is no good. this need to be improve quick ,
Comment from Hotel Management
Sep 19, 2017
Dear Guadalupe: We do apologize for the inconvenient with the restaruante. For us your opinion is the most important to upgrade our services and product. We are going to take action above what you recommend. Thank you for stayin with us. We hope to see you soon when you visit León. Have a nice day. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Posted Sep 3, 2017
The room was great. Very comfortable, clean and spacious. Convenient location. Staff was very helpful and friendly.
Comment from Hotel Management
Sep 19, 2017 by Berenice Ramírez, Hotel Management
Thank you Josie for your preferencie. It had been a pleassure to be your host. We hope to see you soon again when you come to León. Have a nice day. Best regards.
4 out of 5
Recommended
for Everyone
by A verified traveler from irvine, Ca

Nice, clean hotel.

Posted Aug 23, 2017
Did not use much of the amenities because we spent time with family but the hotel was, clean and quiet. It had a nice gym and people were enjoying the pool. The room needs to have a fridge.
Comment from Hotel Management
Aug 26, 2017 by Berenice Ramírez, Hotel Management
Thank you for your recent stay with us. We are glad to had you in our hotel. We hope that you stay withs us in the next visit to León. On your reservation you can ask for our Business class room thas has fridge and microwave. Have a nice day. Radisson Poliforum Plaza Hotel
3 out of 5
by agueda

Posted Jun 27, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017 by Eric Bourdales, Hotel Management
Estimado Huésped Muchas gracias por su reciente estancia con nosotros Es un placer haberlo atendido. Deseamos volver a verlo pronto para brindarle el servicio que se merece Trabajamos para la mejora continua de nuestro producto y de nuestro servicio Muchas gracias El equipo de Radisson Poliforum Plaza León
5 out of 5
by Oscar

Excellent place to stay.

Posted Jun 11, 2017 on Hotels
It was an amazing stay. All staff was friendly and the room was nice.
Comment from Hotel Management
Jun 15, 2017 by Eric Bourdales, Hotel Management
Dear Oscar We thank you for your business Great to read you enjoyed your stay. We hope to see you once again soon Regards All our team
4 out of 5
by Carlos Sarmiento from Anaheim, Ca

comfortable hotel

Posted Apr 12, 2017 on Hotels
relaxing and enjoyable
Comment from Hotel Management
Apr 14, 2017 by Eric Bourdales, Hotel Management
Dear Guest We thank you for your business and apreciate your comments on our hotel and our service We are pleased to read you enjoyed your stay and we hope to see you once again soon Best regards Radisson Team
5 out of 5
Recommended
for Everyone
by A verified traveler from ohio

Great hotel in town.

Posted Apr 8, 2017 on Orbitz
Set back away from busy traffic. Central courtyard with pool, bar and restaurant flanking. Great atmosphere. Staff cordial and professional. Only complaint I had to request two sheets on bed not just one.
Comment from Hotel Management
Apr 10, 2017 by ericb, Hotel Management
Dear Mr. Dan We thank you for your business We are sorry for the situation presented with the sheets on bed! We didn´t really understand what might happened We have share this concern with our housekeeping departement Please accept our apologies, we look forward to receive you back very soon Regards Radisson Poliforum Plaza Leon Team