Ratings based on 289 Verified Reviews

4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Excellent hotel. As usual Marriott is wonderful

Posted May 18, 2017
Pros: everything especially the receptionist, they are very helpful.
Location: very good location and easy accessible and just beside the underground station.
Excellent hotel and very helpful staff and location. Very clean and nicely decorated room. Breakfast area very nice and excellent food varieties. highly recommended for business trip.
Comment from Hotel Management
Jun 2, 2017 by Konrad Lyzczarz, Hotel Management
Dear Elyas, thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and for taking the time to comment on your stay here on Expedia. We are pleased to learn that you enjoyed your stay with us and that our service and performance level met your expectations. It is important to us to get regular guest feedback in order to optimize our services and adapt them to our customer needs. The entire Courtyard by Marriott Vienna Prater/Messe team would be delighted to welcoming you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2017
Cons: Spare towels
Close to the center of our activities. Easy to find
Comment from Hotel Management
May 17, 2017 by Konrad Lyzczarz, Hotel Management
Dear guest, thank you for choosing the Courtyard Vienna Prater/Messe and for taking the time to comment on your stay here on Expedia. We are pleased to learn that you enjoyed your stay with us and that our service and performance level met your expectations. It is important to us to get regular guest feedback in order to optimize our services and adapt them to our customer needs. We noticed your comments regarding our towels and please be assured that processes have been put in place to address the issues you have raised. We would like to take this opportunity to thank you for choosing to visit the Courtyard by Marriott Vienna Prater/Messe and we hope to have the pleasure of welcoming you back in the near future.
5 out of 5
by zoe

Posted Apr 13, 2017 on Hotels
Comment from Hotel Management
Apr 19, 2017 by Konrad Lyzczarz, Hotel Management
Dear Zoe, thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and for taking the time to comment on your stay. We are pleased to learn that you enjoyed your stay with us and that our service and performance level met your expectations. It is important to us to get regular guest feedback in order to optimize our services and adapt them to our customer needs.
5 out of 5
by Gilbert

Nice accommodation

Posted Apr 10, 2017 on Hotels
Everything are nice
Comment from Hotel Management
Apr 12, 2017 by Konrad Lyzczarz, Hotel Management
Dear Gilbert, thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and for taking the time to comment on your stay. We are pleased to learn that you enjoyed your stay with us and that our service and performance level met your expectations. It is important to us to get regular guest feedback in order to optimize our services and adapt them to our customer needs. The entire Courtyard by Marriott Vienna Prater/Messe team would be delighted to welcoming you back soon.
5 out of 5
by A verified traveler

Posted Dec 27, 2016 on Hotels
Comment from Hotel Management
Jan 4, 2017 by General Manager, Hotel Management
Dear guest, thank you for taking the time to write a review following your recent visit to the Courtyard Vienna Prater/Messe. We would like to take this opportunity to thank you for choosing to visit the Courtyard by Marriott Wien Prater/Messe and we hope to have the pleasure of welcoming you back in the near future.
4 out of 5
by A verified traveler

Handy location for WU, construction noise.

Posted Nov 15, 2016 on Hotels
My room was nice and spacious and comfortable. It's a great location for visiting the university or the Messe. Wifi was great, powerful showers, great service. Food in restaurant was very good, as long as you avoid the mushroom soup and the risotto. My only two complaints was that the room was way too warm. I turned the thermostat way down and upped the fan but it didn't make any difference, it was just loud. Also, there is a construction site to one side of the hotel where they started drilling at around 6.40am, Saturdays included. So, sadly I didn't sleep very well here, which is the most important thing for me. Perhaps ask for a room facing the other side of the building, away from the works. Also, if you're too warm ask the staff if they can help, in fairness I kept forgetting to do so.
Comment from Hotel Management
Nov 29, 2016 by General Manager, Hotel Management
Dear guest, thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and for taking the time to comment on your stay. We are always pleased to receive feedback from our guests as we aim to provide the highest standards of customer care at all times. We have noted your comments with regard to the construction near to our hotel and we apologise for this inconvenience. We also forwarded your comment regarding the thermostat issue in your room to the responsible Manager. Please be assured that processes have been put in place to address the issues you have raised. We would like to take this opportunity to thank you for choosing the Courtyard by Marriott Vienna Prater/Messe and we hope to have the pleasure of welcoming you back in the near future.
5 out of 5
by A verified traveler

Posted Oct 28, 2016 on Hotels
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear guest, thank you for taking the time to write a review following your recent visit to the Courtyard Vienna Prater / Messe. We are always pleased to receive feedback from our guests as we aim to provide the highest standards of customer care at all times. We would like to take this opportunity to thank you for choosing our hotel and we look forward to the pleasure of welcoming you back in the near future.
5 out of 5
by A verified traveler

Clean and comfortable room

Posted Oct 26, 2016 on Hotels
Very comfortable and quiet - the front-desk staff were kind and helpful. I would definitely stay here again.
Comment from Hotel Management
Nov 2, 2016 by General Manager, Hotel Management
Dear guest, thank you for choosing the Courtyard Vienna Prater / Messe and for taking the time to comment on your stay. We are pleased to learn that you enjoyed your stay with us and that our comfortable and quiet rooms met your expectations. It is important to us to get regular guest feedback in order to optimize our services and adapt them to our customer needs. We would like to take this opportunity to thank you for choosing to visit the Courtyard Vienna Prater / Messe and we hope to have the pleasure of welcoming you back in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Costa Rica

Nice hotel, well located

Posted Sep 10, 2016
Pros: Cleaniness
Cons: The AC
It is a clean and quiet hotel. Unfortunately the AC was not working properly, so we had a bit hot night
Comment from Hotel Management
Sep 21, 2016 by Konrad Lyzczarz, Hotel Management
Dear guest, first of all we would like to thank you for staying in the Renaissance Wien Hotel and we are pleased to learn that you enjoyed your stay with us. Please be assured that processes have been put in place to address the issues you have raised with the AC. Again I would like to take this opportunity to thank you for choosing to visit the Courtyard by Marriott Vienna Prater/Messe and we hope to have the pleasure of welcoming you back in the near future.
5 out of 5
by moses

Posted Aug 10, 2016 on Hotels
Comment from Hotel Management
Aug 16, 2016 by General Manager, Hotel Management
Thank you for your review and for staying at the Courtyard Vienna Prater/Messe. The whole team is looking forward to welcome you back one day.