Ratings based on 164 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from miami

Nice hotel good lication

Posted Oct 3, 2017
Pros: The receptionist were excellent and the breakfast buffet was very good and clean. The location was fine to me about 15 walk to Stephenplatz.
Cons: Needs renovations all around. They make an extra effort but it needs refurbishing especially the bathrooms and the heating system.
Location: Location is ok to me. The hotel is about 15 minutes walk to the city center
The hotel is ok but needs updating from the bathroom to the heating system. We weren't able to control the heat inside the room and it was so hot that we had to sleep with the windows open. The bathtub to get into it was a mission and the only way you could shower was with a ha held shower. The personnel of the hotel was night and their services was excellent also the breakfast buffet in the morning was nice but the hotel needs renovations no doubts.
Comment from Hotel Management
Oct 9, 2017 by Linda, Hotel Management
Dear luis, thank you for informing us about your impressions and giving us important feedback to control and improve our offer. We are glad that you enjoyed your stay and already passed your suggestions internally. We are sorry that you had some problems with the heating regulation; please do accept our excuses. Do not hesitate to contact our team directly during your stay in order to enable us to quickly react. Hoping to welcome you back again in future, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
by Stanislav

Posted Aug 24, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017
Dear guest, thank you very much for your high score. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
by Laura

Posted Jul 25, 2017 on Hotels
Great hotel, very clean with friendly staff. Comfortable rooms. Breakfast was delicious. A bit further from the hub of the city than we would have liked, but still walkable.
Comment from Hotel Management
Jul 27, 2017
Dear Laura, thank you for your kind review about your stay at our ''smart'' Hotel City Central. We are happy to read that you enjoyed your days with us and in Vienna. Hoping to welcome you again in Vienna, we remain with kind regards Rainald M. Egerth - Hotel City Cenral
4 out of 5
by matitiao

Posted Jul 23, 2017 on Hotels
Comment from Hotel Management
Jul 25, 2017
Dear Guest, thank you for taking the time and to review your stay at Hotel City Central. We are looking forward hopefully welcoming you again in Vienna, we remain with kind regards Rainald M. Egerth - Hotel City Central
4 out of 5
by Johannes

Posted Jul 21, 2017 on Hotels
Comment from Hotel Management
Jul 25, 2017
Dear Guest, thank you for taking the time and giving a review on your stay at our Hotel City Central. Looking forward welcoming you again, we remain with kind regards Rainald M. Egerth - Hotel City Central
4 out of 5
by Su

Nice inexpensive hotel

Posted Jul 4, 2017 on Hotels
Nice very old hotel, good breakfast, good food and beer next door, no luxury but OK for budget mindet travellers.
Comment from Hotel Management
Jul 17, 2017
Dear guest, thank you for your comments. We are pleased to learn that you enjoyed your stay and hope that our new hall also met your expectations. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
2 out of 5
by Diane

Not a Four Star based on many other comparisons!

Posted Jul 3, 2017 on Hotels
I am not sure how this hotel has achieved a 4 star rating but very disappointed overall. No housecoat or slippers, no hair dryer, no shampoo and conditioner as separate products but combined into a body and hair wash all-in-one, no body lotion! Walls very thin with a baby staying next door that cried and felt like the child was right in my own room. Front staff at check in not overly helpful, as I my checking in was trouble to them. Location worked fine but would not stay there again.
Comment from Hotel Management
Jul 17, 2017
Dear guest, we are sorry that you did not enjoy your vacation and we already passed your comments internally. We assure you that we aim to offer all our guests a nice vacation and therfore are very sorry to read about your experience. All our rooms are equipped with hair-dryer and slippers are available upon request at our reception team. Please do not hesitate to contact the colleagues directly during your stay, in order to enable us to quickly react and support you. We hope to get a further chance to convince you and remain, with best regards
5 out of 5
by Sarah

Great place.

Posted Jul 1, 2017 on Hotels
Great location. Quaint neighbor close to the sires but temoved enough to be peaceful and lical in feel. Outstanding breakfast
Comment from Hotel Management
Jul 11, 2017
Dear Sarah, thank you for your high score and for pointing out our breakfast offer. Hoping to welcome you back again in future, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
by A verified traveler

Hotel City Central - Vienna

Posted Jun 28, 2017 on Hotels
Traditional in design eg furniture & real room keys left on-site however does provide an excellent breakfast although staff (who are very busy but extremely polite) can be slow to replenish depleted food options. Also centrally located with the underground & trams very close by.
Comment from Hotel Management
Jul 11, 2017
Dear guest, thank you for your comments and your important feedback. We are sorry that the replenish during the breakfast buffet was a bit slow and kindly ask you to accept our excuses. We are glad that you still enjoyed a nice vacation with us and hope to welcome you back again in future. In the meantime, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Families
by A verified traveler from Tasmania

Excellent Hotel close to transport

Posted Jun 28, 2017 on Wotif
Location: Close to public transport. 10 metres from Hop on Hop off bus stop 20 minute walk to City Airport Train
Excellent Hotel and close to public transport and Hop on Hop Off bus stop. Front desk staff very helpful and knowledgeable. A 20 minute walk to the City Airport Train. The sister hotel down the street has an excellent restaurant, Restaurant Stephanie with beautiful reasonably priced meals. friendly wine bars across the street. Room was clean. We had a two room suite, unfortunately only the main bedroom was air conditioned. can recommend this hotel to anyone looking for accommodation
Comment from Hotel Management
Jul 11, 2017 by Linda, Hotel Management
Deare Gary, thank you for your detailled review, informing us about your experience. We are glad that you enjoyed your stay at our Hotel City Central and also your restaurant visit at our sister Hotel Stefanie. We hope you had a nice journey back home and remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm