Ratings based on 2,058 Verified Reviews

4.1 out of 5
91% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in a good location.

Posted Jan 1, 2018
Only a five minute walk from the Nestroyplatz metro station and around 10 to 15 minutes from St. Stephan’s. We had the problem that the heat didn’t work, but they brought us an electric space heater and that worked very well. Our room was on the fifth (top) floor in the building across the street from the reception area and we loved the skylights, but this room may get very hot in the summer.
3 out of 5
by A verified traveler from prague

Good breakfast/ no spa service

Posted Dec 17, 2017
Hotel have possibility to use spa ( sauna) , however have not been mentioned that sauna is in another building, and after shower you need come back in building across the street with wet hair, because in spa is no hair dryer!
Comment from Hotel Management
Dec 22, 2017 by Gerald, Hotel Management
Dear Inna, It has been very nice to have you with us and we thank you for your feedback. We are delighted that you liked the location of our hotel in near walking distance to the city center and with excellent access to public transport. Our two Viennese hotels, which are opposite each other, share the spa area with fitness and sauna. We thank you for your suggestion regarding a hair dryer. Thank you very much for your visit and for your feedback. I hope that we may welcome you again in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from Montauk, NY

A more than pleasant stay

Posted Oct 23, 2017
Pros: Just a nice place with everything.
Location: The location was easy to find and near the Nestroy Metro station at the end of the street.
The staff was very outgoing, professional, and courteous. I felt that they were having a "good day" every time I saw them. I had had a long trip and needed to be left alone (beyond Do Not Disturb) to unwind and not only did they understand but they had a policy where you get 5 Euro credit at the bar if you skip maid service for a day. I did not use the credit but it was a great idea. Overall, the staff and facilities were there if I needed anything and that was reassuring. In addition, every question I asked was immediately answered showing that the staff was fully knowledgeable of the area and needs of the guests.
Comment from Hotel Management
Nov 7, 2017 by Gerald, Hotel Management
Dear Jim, It has been a great pleasure to have you as our guest and we thank you very much for choosing the Nestroy Vienna for your Stay. We are very happy that you had a most pleasant time here and that you gave us this fantastic review. Thank you for all the kind words about our staff. It is wonderful to hear how well you felt assisted by them. Please visit us again whenever you return to Vienna for another stay. We would be very happy to welcome you back. Thank you so much for your delightful feedback. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Excellent hotel near Innere Stadt

Posted Oct 6, 2017
I booked single room and was suddenly surprised that my room was upgraded to a two-floors suite with the biggest window in the hotel. I didn't paid any additional fees for this room also. The stuff was very polute and always helped me if I needed. The hotel's location is very convenient : there are supermarkets, restaurants, apothecaries, bars, metro, trams, buses and hospital in the same area. Approximately 5-20 minutes to various places in the Innere Stadt.
Comment from Hotel Management
Oct 13, 2017 by Gerald, Hotel Management
Dear Pavel, Thank you so much for your great satisfaction with your stay at our hotel Nestroy Vienna. It is wonderful to hear that you liked the friendliness and helpfulness of our staff and felt very well assisted by them. Thank you for appreciating the convenient location of our hotel so near to the city center and other attractions. I am glad you enjoyed your room very much. It has been very nice to have you as our guest and we thank you for your excellent review. We would be very delighted to see you again at our hotel in the future. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4 out of 5
by Jacqueline

Posted Oct 6, 2017 on Hotels
Comment from Hotel Management
Oct 13, 2017 by Daniel, Hotel Management
Dear valued guest, It is wonderful to see that you had a very nice stay at our hotel and we are delighted that you took the time to give us your wonderful feedback. Thank you for your satisfaction with our hotel. We would be happy to welcome you back on your next visit to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
by A verified traveler

Posted Oct 2, 2017 on Hotels
Comment from Hotel Management
Oct 13, 2017 by Daniel, Hotel Management
Dear valued guest, We are very delighted that you enjoyed your stay at our hotel Nestroy Vienna and we thank you very much for your excellent feedback. It is good to see that you were greatly satisfied with our hotel. Please visit us again whenever you return to Vienna for another stay. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Kind staff!

Posted Sep 28, 2017 on Ebookers
Aniversary trip and they were so kind to leave us some chocolates and a lovely message wishing us well. Really nice touch. If you want to save some money, don't mind walking 10mins to get to city centre and prefer a quieter location to sleep i would highly recommend this hotel
Comment from Hotel Management
Oct 13, 2017 by Gerald, Hotel Management
Dear Rashid, It is wonderful to hear that you had a most pleasant stay at our hotel and that you can recommend it to other guests. Thank you very much for this fantastic feedback and your great satisfaction with the service of our staff. I am delighted that you liked the quietness of our location and its easy walking distance to the city center. It would be a great pleasure for us to welcome you again at our hotel Nestroy Vienna in the future. Thank you very much for your wonderful review and your great satisfaction. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland

Great hotel close to the river

Posted Sep 28, 2017
We had a few days in Vienna and were very pleased with the accommodation. We were located walking distance to the town centre and metro. Rooms were very clean and comfortable.
Comment from Hotel Management
Oct 13, 2017 by Gerald, Hotel Management
Dear Heath, An amazing feedback you have given us here. Thank you so much for your great satisfaction with your stay at our hotel Nestroy Vienna. It is nice to hear that you liked the comfort and the cleanliness of the room. Thank you for appreciating the convenient location of our hotel and its easy access to public transport. It has bene very nice to have you with us and we are happy that you enjoyed your stay so much. Thank you for your excellent review. I hope that we may welcome you again on your next visit to Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4 out of 5
by A verified traveler

Posted Sep 27, 2017 on Hotels
Comment from Hotel Management
Sep 30, 2017 by Daniel, Hotel Management
Dear valued guest, We thank you very much for staying with us and for giving us your very good feedback. It is nice to see that you enjoyed your stay and found our hotel very agreeable. Please visit us again whenever you have the chance to come back to Vienna. We would be very happy to welcome you again. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna
4 out of 5
Recommended
for Everyone
by A verified traveler from Oxford, UK

Friendly and nice place to stay

Posted Sep 26, 2017
Pros: The buffet breakfast is good and the bar offers some interesting cocktails all served by a pleasant barman.
Location: Conveniently located with easy access to the metro and walking distance to the Cathedral.
The check in was efficiently handled and the staff were helpful in answering our questions. The hotel location is ideal as it is waking distance to the Cathedral and has several nice restaurants nearby. We found the room and service to be of a high standard.
Comment from Hotel Management
Sep 30, 2017 by Gerald, Hotel Management
Dear George, We are very happy that you liked your stay at our hotel Nestroy Vienna very much and we thank you for your wonderful feedback. I am delighted that you enjoyed the friendliness and helpfulness of our staff and liked the room very much. It is good to hear that you enjoyed our breakfast buffet and tried some drinks at our bar. Thank you for appreciating the convenient location of our hotel so near to the city center. It has been very nice to have you with us and we thank you for your excellent feedback. We would be very happy if you would choose our hotel again for your next stay in Vienna. With best regards, Gerald Wlcek – General Manager Hotel IMLAUER & Nestroy Vienna