Ratings based on 429 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 18, 2018
Fantastic! The staff were lovely and the location was fantastic!
Comment from Hotel Management
Feb 19, 2018 by Linda, Hotel Management
Dear guest, we are delighted to learn about your stay with us and we already passed your nice comments to our entire team. Thank you. Wishing you a lovely winter continuation, we remain with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous hotel and perfect location

Posted Feb 16, 2018
Pros: Everything!
Location: Perfect location or public transport, and exploring the city centre.
Perfect hotel for our 4 nights stay exploring Vienna. Warm friendly and fabulous breakfast!
Comment from Hotel Management
Feb 19, 2018 by Linda, Hotel Management
Dear guest, thank you very much for your nice compliments. Wishing you a great winter continuation, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Lviv

Wonderful Historic Hotel

Posted Jan 16, 2018
Pros: The beds are extremely comfortable, and the rooms are very quiet and can be made as warm as you like.
Cons: I wish there was a bath in our room. I didn't like the newly renovated bathrooms because the new design is just not classic or elegant and fee
It was a real pleasure to stay at Stefanie Hotel. The beautiful building is in a traditional elegant style and the hotel has a great breakfast buffet. The hallways are decorated with valuable antiques and artworks which will make you feel like you're in a castle. The rooms are small. However they are very well appointed. This is the best hotel without a question in Vienna for this price! Highly recommended.
Comment from Hotel Management
Jan 17, 2018 by Linda, Hotel Management
Dear guest, thank you for your important feedback. We are very glad to read about your impressions and we noticed your opinion. Please do not hesitate to contact us at the time of your next reservation, so we can find the fitting room category. We appreciate your recommendation to further travellers and hope to welcome you back again soon. In the meantime, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose

It's a beautiful hotel , with a fantastic staff

Posted Jan 11, 2018
Cons: not a big deal but maybe a better computer?
I think its a great hotel, staying there made my trip a real pleasure
Comment from Hotel Management
Jan 17, 2018 by Linda, Hotel Management
Dear Mitchell, thank you for your review and your improvement suggestion. We will check the functionality of the lobby computer with our team. Thank you for steering our attention to this matter. We are glad that you enjoyed your stay with us and wish you, a great winter season. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Lovely hotel, full of character, great location.

Posted Dec 28, 2017
Pros: The highpoint of this hotel is its charm and its history. The staff all go out of their way to help and are all so pleasant.
Cons: Everything was perfect during our stay.
Location: This hotel is very central, within a 10-15 minute walk of the major attractions.
Staying in this hotel is like staying in a museum full of beautiful items. It is the oldest hotel in Vienna but is beautifully preserved and presented. It is full of charm and the staff reflect that charm. The staff are all so helpful and pleasant, with smiles on their faces all the time. The rooms are large and comfortable. The bathrooms are excellent. Breakfast is a delight, with an enormous range of different options, including sparkling wine. In fact, the dining room in itself is a delight. All in all, a marvellous experience and one that we would definitely like to repeat. This hotel is highly recommendable. We were there at Christmas and their Christmas Eve dinner was remarkable. Although Austrians celebrate Christmas on Christmas Eve and no doubt the staff would rather have been at home, they could not have been more pleasant and ensured that their many guests had a wonderful time.
Comment from Hotel Management
Dec 29, 2017 by Linda, Hotel Management
Dear Lesley, thank you very much for your great review. We are very happy that you fully enjoyed your stay at our Hotel Stefanie and that our entire offer convinced you. With pleasure we passed your comments to our entire team. This spurs us on to do our best in the future as well, to offer all our guests a memorable stay like yours. We wish you a great New Year's Eve, luck and health for 2018. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Higham, Rochester, UK

Outstanding hotel and service

Posted Dec 26, 2017
This was our first trip to Vienna. Choosing hotel Stefanie made it very special! The hotel is in a perfect location for site seeing - 15 min walk into the centre or a short journey on tram number 2. The room was spotlessly clean with little touches such as shoe polishing gloves, shoe horn, liquid as well as bars of soap. Beds are incredibly comfortable. Staff is very helpful should you need anything. We asked for coffee / tea making facilities and they brought a kettle and a variety of coffee and tea within 5 minutes. The ChrIstmas decorations were very beautiful and the hotel did feel very elegant and the oldest establishment in Vienna. Breakfast is outstanding - the variety and quality is excellent, cooked breakfast as well as continental meats, cheese and freshly baked cakes as well as champagne! We were leaving on Christmas Day and had an hour to spare sitting around the foyer before our taxi arrived. I asked could I get a coffee and although the restaurant was very busy serving Christmas lunch they brought me coffee, water and a little chocolate within 5 min. We can not recommend hotel Stefanie more and will be coming back!
Comment from Hotel Management
Dec 29, 2017 by Linda, Hotel Management
Dear guest, thank you very much for your review. We are delighted to read about your experience and thank you very much for your great compliments. We already passed them to our entire team. Thank you. We will continue doing our best to offer, all our guests a memorable stay like yours and take this opportunity to wish you a great New Year's Eve, luck and health for 2018. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Hoover, AL

Old world personal attention.

Posted Dec 24, 2017
After returning from the restaurant suggested by the desk, I had a question about the meaning of a term in German. The next morning, the staff had a printed explanation waiting for me.
Comment from Hotel Management
Dec 27, 2017 by Linda, Hotel Management
Dear guest, thank you for your comments and your nice picture. We are glad that our team could contribute making you feel at your ease and hope to welcome you back again in future. In the meantime, we remain, with best regards from Vienna Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Belfast, Northern Ireland

Super hotel in excellent location!

Posted Dec 11, 2017
Pros: Its friendliness, comfort & character.
Lovely olde world, very comfortable hotel, beautifully decorated for Christmas. Superb service from everyone, very friendly. Delightful quiet room. Wonderful breakfast. Easy walking distance to most places, Stephansdom 8-10 minutes, Hofburg 15 mins. U bahn direct line to Schonnbrunn very close by, also airport bus number 8, get off at Morvinsplatz beside BP garage, turn right walk over bridge at Schwedensplatz, go down street, turn right, only 5 -8 mins to hotel & journey to airport takes about twenty minutes. Can buy tickets on the bus, 13 euros return or 8 one way. Buses on the hour & half hour. Would thoroughly recommend. Vienna is a delightful magical city. I WILL be back!
Comment from Hotel Management
Dec 18, 2017 by Linda, Hotel Management
Dear S, thank you very much for your great review and your nice pictures. We are delighted to learn that you fully enjoyed your stay with us and hope you will keep us and Vienna, in good memories. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Leamington, U.K.

Classy Viennese hotel

Posted Dec 5, 2017
Pros: The hotel is very well located, close to the city centre airport transfer bus set down point and only a 10 min walk to most sights in the centre.
Cons: Perhaps tea/coffee making facilities as standard in rooms (It's free but you have to request via reception).
Location: We loved strolling through the pretty city centre streets and Christmas markets. The city hall market is the biggest,with ice rinks and a funfair.
A wonderful stay. We had a superior room that was spacious and spotless. Excellent hot/cold breakfast buffet with champagne. Very friendly, helpful staff. Will be coming back.
Comment from Hotel Management
Dec 6, 2017 by Linda, Hotel Management
Dear guest, thank you very much for your detailled review. We are very happy that you enjoyed a great stay with us and we already passed your nice compliments to our entire team. Thank you. Wishing you a great Advent, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from ScotlandI

Lovely Hotel

Posted Dec 2, 2017
Stayed for the second year! Great hotel with a lot of history. Friendly and attentive staff and a great buffet breakfast.
Comment from Hotel Management
Dec 3, 2017 by Linda, Hotel Management
Dear guest, thank you very much for choosing again our Hotel Stefanie. We are glad we could fully convince you again and remain, with best regards from Vienna Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm