Ratings based on 775 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Green Bay WI

Posted Aug 17, 2019
This elegant hotel was elegant, customer focused and provided high quality breakfast.
5 out of 5
by A verified traveler from California

Posted Aug 7, 2019
The fact that it’s the oldest hotel in Vienna is pretty cool. The decor at the front is great. The buffet breakfast is amazing. Saved us a lot. They even gave us breakfast to go on certain days. It’s so close to all the attractions & meeting point for tours. The hotel staff are very friendly & accommodating. Definitely will recommend to friends. Room is big & clean. Thank you for a great week stay. Kudos to everyone.
Comment from Hotel Management
Aug 8, 2019 by Sonja Skacal/Reservation Department, Hotel Management
Dear Sir or madam, we are glad to hear that you fully enjoyed your stay and thank you for the high score. We are looking forward to welcome you in the future again at Hotel Stefanie with best regards Sonja Skacal Hotel Stefanie/Reservation Department
5 out of 5
by A verified traveler from Queensland

Posted Aug 6, 2019
Quiet, spacious and comfortable room; excellent breakfast buffet; attentive and welcoming staff - good service from everyone. Well located within easy, level walking distance to Stefansdom, and with the tram in the same street you can reach locations further away on the Ringstrasse. Good for business or leisure purposes
Comment from Hotel Management
Aug 8, 2019 by Sonja Skacal/Reservation Department, Hotel Management
Dear guest, We are glad to read that our offer fully convinced you and we appreciate your nice compliment. In the meantime we wish you a safe trip home and looking forward to welcome you again at Hotel Stefanie in the future with best regards Sonja Skacal
5 out of 5
by A verified traveler

Posted Jul 15, 2019
We loved the historical part of the hotel and the size of the room. Staff were great and the breakfast was great t. I didn’t get to try much of it as I was sick but my friend enjoyed it. I’d like to thank the one staff member that directed me to the hospital around the corner when I progressively got sicker. Great hospital, with excellent staff. Wished I. Oils have enjoyed the city more
Comment from Hotel Management
Jul 22, 2019 by Linda, Hotel Management
Dear guest, We are glad to read that our offer fully convinced you and we appreciate your nice compliments. We hope that in the meantime you fully recovered and would be happy to welcome you back again at our Hotel Stefanie, in future. In the meantime, we remain, with best regards from Vienna Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
by A verified traveler

Posted Jul 9, 2019
Stuff was very friendly but professional. They also packed lunch for me the day I left (checked out).
Comment from Hotel Management
Jul 10, 2019 by Linda, Hotel Management
Dear guest, Thank you for your high score and your nice comments. We hope you had a nice journey back home and look forward to your next Vienna visit. In the meantime, we remain, with kind regards Linda Labschütz / Internet Guest Relation manager Schick Hotels - Over a century of Viennese charm
5 out of 5
by A verified traveler

Posted Jul 9, 2019
Excellent service, friendly front desk, quiet room, excellent location
Comment from Hotel Management
Jul 10, 2019 by Linda, Hotel Management
Dear guest, Thank you very much for your compliments. We are glad to learn about your recent visit at our Hotel Stefanie and are pleased that you felt completely at your ease. Wishing you a nice summer continuation, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
by A verified traveler

Posted Jul 7, 2019
Comment from Hotel Management
Jul 8, 2019 by Linda, Hotel Management
Dear guest, Thank you for your high score of 4 out of 5 possible points. We are happy that you felt comfortable with us and hope to soon welcome you back again. In the meantime, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
by A verified traveler from Elora, Ontario, Canada

Posted Jul 6, 2019
The property was well situated only 15 mins walk to the centre of the city and Hofburg Palace. The staff were extremely friendly and helpful. The rooms were nice and clean. The best was the breakfast..food was amazing.
Comment from Hotel Management
Jul 10, 2019 by Linda, Hotel Management
Dear guest, Thank you very much for your nice comments. We are very happy that you appreciate the service offered by all the team members and that we could contribute making you feel comfortable. Hoping to welcome you back again at our Hotel Stefanie, we remain, with best regards from Vienna Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
by A verified traveler from ISRAEL

Posted Jul 4, 2019
This is a very special hotel with very important air conditioning in summer Very good location very close to every place Very courteous staff
Comment from Hotel Management
Jul 5, 2019 by Linda, Hotel Management
Dear guest, Thank you very much for your nice compliments. We are glad that you enjoyed a nice stay at our Hotel Stefanie and remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
by A verified traveler

Posted Jun 25, 2019
Comment from Hotel Management
Jun 26, 2019 by Linda, Hotel Management
Dear guest, Thank you very much for your high score of 5 out of 5 possible points. We are glad you fully enjoyed your stay at our Hotel Stefanie and remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm