Ratings based on 410 Verified Reviews

4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Belfast, Northern Ireland

Super hotel in excellent location!

Posted Dec 11, 2017
Pros: Its friendliness, comfort & character.
Lovely olde world, very comfortable hotel, beautifully decorated for Christmas. Superb service from everyone, very friendly. Delightful quiet room. Wonderful breakfast. Easy walking distance to most places, Stephansdom 8-10 minutes, Hofburg 15 mins. U bahn direct line to Schonnbrunn very close by, also airport bus number 8, get off at Morvinsplatz beside BP garage, turn right walk over bridge at Schwedensplatz, go down street, turn right, only 5 -8 mins to hotel & journey to airport takes about twenty minutes. Can buy tickets on the bus, 13 euros return or 8 one way. Buses on the hour & half hour. Would thoroughly recommend. Vienna is a delightful magical city. I WILL be back!
5 out of 5
Recommended
for Everyone
by A verified traveler from Leamington, U.K.

Classy Viennese hotel

Posted Dec 5, 2017
Pros: The hotel is very well located, close to the city centre airport transfer bus set down point and only a 10 min walk to most sights in the centre.
Cons: Perhaps tea/coffee making facilities as standard in rooms (It's free but you have to request via reception).
Location: We loved strolling through the pretty city centre streets and Christmas markets. The city hall market is the biggest,with ice rinks and a funfair.
A wonderful stay. We had a superior room that was spacious and spotless. Excellent hot/cold breakfast buffet with champagne. Very friendly, helpful staff. Will be coming back.
Comment from Hotel Management
Dec 6, 2017 by Linda, Hotel Management
Dear guest, thank you very much for your detailled review. We are very happy that you enjoyed a great stay with us and we already passed your nice compliments to our entire team. Thank you. Wishing you a great Advent, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from ScotlandI

Lovely Hotel

Posted Dec 2, 2017
Stayed for the second year! Great hotel with a lot of history. Friendly and attentive staff and a great buffet breakfast.
Comment from Hotel Management
Dec 3, 2017 by Linda, Hotel Management
Dear guest, thank you very much for choosing again our Hotel Stefanie. We are glad we could fully convince you again and remain, with best regards from Vienna Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Couples
by A verified traveler from London

Elegant and friendly, in a great location

Posted Dec 1, 2017
Pros: Classy elegant period decor, fascinating history Cheerful tungsten lighting everywhere, no dingy CFLs. Offer of tea/coffee kettle in room on arrival
Location: Great location close to tram, bus and metro stops (Schwedenplatz), ideal for visiting the Innere Stadt and the whole city. Good supermarket nearby.
A warm welcome right from the start. Classy and historic decor, amazing ornaments, but modern tech where it matters. Staff unfailingly polite, smiling, helpful and efficient. Room not huge, but cheerful, warm and very comfortable. Some noise from the courtyard in the early morning. Superb food all through our stay. Excellently located, on the edge of the Old Town and close enough to be able to come back for a late afternoon rest before setting out for the evening's entertainment. Can't wait to visit again!
Comment from Hotel Management
Dec 3, 2017 by Linda, Hotel Management
Dear Peter, thank you very much for your throughout positive review. We are happy that you fully enjoyed your vacation and that you felt welcome from the first moment on. We will continue do our best to offer all our guests a great stay like yours. Wishing you a nice advent, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Brighton

Excellent friendly hotel

Posted Nov 27, 2017
Excellent comfortable hotel close to city centre and close transport links. Really friendly staff which went them extra mile to help. Couldn't fault the service and breakfast set us up for the day. Only one small drawback was the background noise of the traffic and a local clock chiming the quarter hour but it wasn't too intrusive.
Comment from Hotel Management
Nov 28, 2017 by Linda, Hotel Management
Dear guest, thank you for your important feedback, which helps us control our offer. We are glad that you enjoyed a nice stay at our Hotel Stefanie and hope to welcome you back again in future. In the meantime, we remain, with best regards from Vienna Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler

historic hotel close to historic center of town

Posted Nov 27, 2017
beautiful hotel, well maintained and full of antiques and history, close to the historic center but comfortably outside of the crowds; delightful breakfast
Comment from Hotel Management
Nov 27, 2017 by Linda, Hotel Management
Dear guest, we are glad that you fully enjoyed your stay at our Hotel Stefanie and thank you very much for your nice comments. Wishing you a great advent, we remain, with best regards from Vienna Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampshire U.K

Elegant hotel close to main attractions

Posted Nov 21, 2017
Pros: Elegance, friendliness and high standard of service. Always a member of staff to greet you on any return to the hotel.
Cons: I couldn't fault it.
Location: Good location. Within walking distance to main attractions. Shopping, museums, opera, restaurants, coffee houses.
First impression was how elegant this hotel is..good quality fixtures etc. Very friendly and efficient staff and top class breakfast to set you up for the day. The hop on - hop off big red bus is a must and the bus stop just 100 yards away from hotel in the same road. We purchased a two day ticket online before we arrived which included a free walking tour, night tour and a free extra day. Excellent commentary. Centre of town is walkable.
Comment from Hotel Management
Nov 22, 2017 by Linda, Hotel Management
Dear guest, we are delighted to read about your experience and are very happy that you fully enjoyed your stay with us. This really encourages us to continue give our best to offer all our guests a memorable stay with us. Wishing you a nice advent, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from hythe kent

Beautiful hotel

Posted Nov 19, 2017
Arrived to a warm welcome. Room was spotlessly clean, large bed, soft towels, sofa and large chair. Breakfast was amazing, everything you could want at breakfast including champagne, fabulous start to the day. Can’t wait to go back.
Comment from Hotel Management
Nov 20, 2017 by Linda, Hotel Management
Dear guest, thank you very much for your praise. We are happy that you fully enjoyed your vacation and look forward to welcome you back soon again. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
Recommended
for Everyone
by A verified traveler from uk

Posted Oct 27, 2017
Great hotel, staff extremely helpful and a stone throw from the centre of town. Recommended
Comment from Hotel Management
Oct 31, 2017 by Linda, Hotel Management
Dear guest, we are happy to read that you enjoyed your stay with us and thank you for your comments. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Upstate New York

Posted Oct 7, 2017
We arrived earlier than our check in, but it was a non-issue. The hotel staff accommodated us in every way. The room was spacious, lovely, and comfortable. Breakfast was delicious and plentiful with great options. The hotel has a bar and a restaurant on site, however we did not eat at the restaurant. The hotel is also located in a convienent location for getting around. I would definitely recommend staying here.
Comment from Hotel Management
Oct 9, 2017 by Linda, Hotel Management
Dear Ben, thank you very much for your nice comments. We are delighted that our offer completely convinced you and we already passed your compliments internally. Wishing you a great autumn, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm