Ratings based on 377 Verified Reviews

4.5 out of 5
98% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.2 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Lincs UK

Great service. Good food. Nice location.

Posted Sep 21, 2017
The hotel provides a welcoming and professional service on arrival, throughout your stay and departure. Great breakfast to suit most tastes. Restauant, cafe bar with a terrace area for the better weather. Room cleanliness good. Able to get to U-bahn, tram stops, boat trips in 5 minutes so very accessible to all parts of Vienna. Enjoyed stay very much.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 11, 2017
The hotel is very nice and the staff really good and caring. The only black spot was the size of the room that was really really tiny.
Comment from Hotel Management
Sep 13, 2017 by Linda, Hotel Management
Dear guest, thank you for your feedback. We noticed your remark regarding the room size and kindly inform you, that we do offer different categories. Please do not hesitate to contact us directly, so we can advise you and find the fitting accomodation for your next visit. We are glad that you still enjoyed our Hotel Stefanie and the team. Thank you for your nice compliments. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 12, 2017
Pros: The location. Buffet breakfast was brilliant.
Cons: The size of room for two twin beds
Location: Plenty of places to eat and drink. Handy for all modes of transport
Very handy for everything. Lovely city and lots of sights to see.
Comment from Hotel Management
Aug 20, 2017 by Linda, Hotel Management
Dear guest, thank you for your important feedback, which gives us the opportunity to check our service and offer. We are glad that you enjoyed your stay with us and remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great Hotel with Old World Charm

Posted Jul 28, 2017
Enjoyed our stay here very much. All staff were excellent and helpful, particularly at Reception and in the Dining Room. Breakfast was very good offering a variety of choices. Dinner in the Restaurant was also very good. Transport into the Old City tourist areas was quite easy with a Tram along side the hotel. It was only a 5 min walk across the river to a Subway station. Beautiful, historic Hotel with plenty of charm.
Comment from Hotel Management
Aug 20, 2017 by Linda, Hotel Management
Dear Philip, thank you very much for your nice comments and compliments. We are glad that you enjoyed your stay at our Hotel Stefanie and already passed your review internally. Wishing you a great summer, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from UK

Charming hotel

Posted Jul 8, 2017
Charming hotel full of character. Room spacious and spotlessly clean Staff were friendly and courteous Lovely breakfast with plenty of choice including a glass of fizz to perk up the morning! Can't recommend this hotel highly enough. Well done to all staff at Hotel Stefanie.
Comment from Hotel Management
Jul 11, 2017 by Linda, Hotel Management
Dear Ann, thank you very much for your nice compliments. We are happy that you enjoyed your stay at our Hotel Stefanie and remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Posted Jul 2, 2017
Really impressed with the staff at this hotel. Friendly, helpful and welcoming. Great breakfast in nice surroundings and located conveniently for most attractions in the city.
Comment from Hotel Management
Jul 11, 2017 by Linda, Hotel Management
Dear guest, we are glad to read that especially our team convinced you and we thank you for your nice compliments. Wishing you a great summer continuation, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Friendly, comfortable city-centre hotel

Posted Jun 27, 2017
This hotel was clean, friendly and convenient. It had real heart.
Comment from Hotel Management
Jun 28, 2017 by Linda, Hotel Management
Dear guest, thank you very much for your nice comments. Wishing you a great summer, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
by SARA

Posted Jun 22, 2017 on Hotels
Comment from Hotel Management
Jun 26, 2017
Dear guest, thank you for your high rating of 4 out of 5 stars. Best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm
4 out of 5
by steven

Staying was OK an 8 out of 10. Andreas Spadt BAD !

Posted Jun 20, 2017 on Hotels
Hotel is OK , an 8 of 10 . Was mistreated by Andreas Spadt Otherwise my bad . Will stay again
Comment from Hotel Management
Jul 11, 2017
Dear Mr. Dula, we read attentively your review and assure you that our entire team is willing to help and support our guests, in order to make them feel very comfortable. Themore we are very surprised about your assessment, as we are usually praised particularly in the area of professionalism and employees. We are happy that you will visit us again, giving us the chance to fully convince you. In the meantime, we remain, with best regards
4 out of 5
Recommended
for Everyone
by A verified traveler from pittsburgh

Elegant and superb service

Posted Jun 6, 2017 on Orbitz
Pros: Service, elegance, breakfast
Cons: As above, having individual soap, shampoo and conditioner
Location: 3 minute walk to Schwedenplatz Ubahn. 1 minute walk to tram stop. These take you quickly to all sites.
The hotel is very elegant and the service is superb. Breakfast buffet and service exceptional. Close to Schwedenplatz Ubahn and tram stop. My mattress could have been better. The soap in the bathroom and shower is squeeze bottles on the wall that double as shampoo and soap. Recommend individual soap, shampoo, conditioner and lotion.
Comment from Hotel Management
Jun 12, 2017 by Linda, Hotel Management
Dear tracy, thank you for your important feedback. Please be informed that some individual soap and shampoo can be requested at the reception desk. Do not hesitate to contact our team manned 24h/day, for any support needed. We are happy that you enjoyed your stay and thank you for your compliments. Wishing you a great summer beginning, we remain, with best regards Linda Labschütz / Internet Guest Relation Manager Schick Hotels - Over a century of Viennese charm