Ratings based on 546 Verified Reviews

4.7 out of 5
96% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Eating in a roof restaurant (18th floor)

Posted Oct 26, 2017
Pros: Services in the hotel and room are fantastic!
Cons: Definitely the restaurant service, I will never go to this hotel for any meal in the future, and also not recommend to my friends.
Everything is excellent, except that I had a extremely bad experience to eat in their roof-restaurant: They always assigned the worse location of view for me even though I asked the better spot that is empty before and after my meal, which really makes me consider whether they are "racial discrimination". Therefore, I just ate twice in the hotel even though I stayed their hotel for 4 nights.
5 out of 5
Recommended
for Everyone
by A verified traveler

Simply excellent!

Posted Sep 26, 2017
Beautiful, spacious room, helpful, friendly staff, great location, attractive common areas in a modern design, architecturally interesting building.
Comment from Hotel Management
Oct 3, 2017 by Director of Operations, Hotel Management
Dear Guest, thank you for your feedback - I am glad to see that you had a great stay at Sofitel Vienna Stephansdom. I am looking forward to welcoming you again! Best regards from Vienna, Diana Ketting, Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Great

Posted Sep 25, 2017
Amazing stay loved it. Recommend it totally ......... great and classy
Comment from Hotel Management
Oct 3, 2017 by Director of Operations, Hotel Management
Dear Guest, thank you for your feedback - I am glad to see that you had a great stay at Sofitel Vienna Stephansdom. I am looking forward to welcoming you again! Best regards from Vienna, Diana Ketting, Director of Operations
5 out of 5
Recommended
for Everyone
by A verified traveler from saudi arabia

Posted Sep 2, 2017
Good location - very nice room view - don't miss the breakfast
Comment from Hotel Management
Oct 3, 2017 by Director of Operations, Hotel Management
Dear Guest, thank you for your feedback - I am glad to see that you had a great stay at Sofitel Vienna Stephansdom. I am looking forward to welcoming you again! Best regards from Vienna, Diana Ketting, Director of Operations
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Iconic hotel with distinctive service

Posted Aug 23, 2017
We stayed in the Sofitel for several reasons - I was in Vienna for a German exam; we wanted a long-weekend away on the Continent and we had a family birthday to celebrate. While the Sofitel is part of a premium hotel chain, I found the staff and service friendly, personable and attuned to the amenities and attractions available in Vienna. The hotel is comfortable and offers some enchanting panoramic views of the city, in particular, the top-floor bar is great at night and provides a glimpse of a number of the city's landmark building. I would recommend the Stephansdom Sofitel to both new and returning visitors to Vienna.
5 out of 5
by A verified traveler

Posted Aug 16, 2017 on Hotels
Comment from Hotel Management
Sep 21, 2017
Dear Guest, thank you for your feedback - I am glad to see that you had a great stay at Sofitel Vienna Stephansdom. I am looking forward to welcoming you again! Best regards from Vienna, Alexander Moj General Manager
5 out of 5
by JINJU

Posted Aug 13, 2017 on Hotels
Comment from Hotel Management
Sep 21, 2017
Dear Guest, thank you for your feedback - I am glad to see that you had a great stay at Sofitel Vienna Stephansdom. I am looking forward to welcoming you again! Best regards from Vienna, Alexander Moj General Manager
5 out of 5
Recommended
for Families
by A verified traveler from cabo

Excelent place.

Posted Aug 5, 2017
Pros: You can see that the architect design this hotel to be confortable. Perfect space for each thing. Great restaurants. Great service. Great location.
Cons: The restaurant of the roof top should close latter. Right now close at 10:30 pm. I always arrived to the hotel later hungry.
Location: The river is just there the downtown is 10 min. Walking. Do the hop in and hop of that is crosssing the river Albertina museum you have to go.
Best hotel I have stay in Europe, great design, great room, great bathroom, amaizing view, the roof deck has an amaizing views from the city from the bar or restaurant. Great location next of the river next of downtown were is the activities. Excelent Hotel. I hope every city has a hotel like this.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow, Scotland

Fabulous location and amazing 18th floor bar.

Posted Aug 2, 2017
Beautiful state of the art hotel, easily accessible to the centre of Vienna for sightseeing and shopping. Staff were friendly and interested in helping visitor's to enjoy their stay in this lovely city.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 25, 2017 on Orbitz
A bit pricey for what you get, but overall nice. Great location.