Ratings based on 220 Verified Reviews

4.2 out of 5
93% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Excellent

Posted Aug 22, 2017 on Hotels
Everything was excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler from UK

Good hotel in convenient location

Posted Apr 14, 2017
Pros: location, staff friendliness, family friendliness
Cons: see main comment
Wanted to break a trip to Germany from the UK. Staff is super-friendly, just their English could be stronger. Hotel room is great, just the maintenance is done adequately but somehow workmanship could be better. Room was spacious but bed could have been a bit firmer.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Feb 11, 2017 on Hotels
5 out of 5
by Happiness

excellent

Posted Aug 4, 2016 on Hotels
It was excellent. We enjoyed everything.
5 out of 5
by Roger from Birmingham

Top Class Hotel

Posted Jun 19, 2016 on Hotels
Really good hotel, great staff, great service and the rooms are really big and spacious. Ideal location for Lille Airport, Lille centre and Lens.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient place to stay

Posted Apr 12, 2016
We were looking for a hotel in a convenient location at a reasonable price to house 4 in a room. The Mercure was just the place to stay and staff were very friendly.
4 out of 5
by Lorraine from Windsor

Hotel was clean, tidy and very spacious.

Posted Apr 5, 2016 on Hotels
The stay was for family to relax after long drive. Next day was a crossing home.
5 out of 5
by A verified traveler

Would definitely recommend this hotel

Posted Feb 4, 2016 on Hotels
Great Hotel. Friendly and helpful staff much appreciated. Spacious and well equipped room. Restful sleep. Very clean room and hotel overall. Would definitely recommend this hotel.
4 out of 5
by Stephane

This traveler left a rating score only Posted Sep 24, 2015 on Hotels
5 out of 5
by Mr Rayet from worcestershire

Great hotel stay

Posted Aug 3, 2015 on Hotels
Great hotel during our travels down to italy. good service and excellent breakfast on offer. 5 star!