Great Holiday, but disappointed with a few things
Posted May 10, 2015
On arrival at the hotel on Saturday 2nd May 2015, we were greeted by Yanis who was very friendly and helpful. We asked why was the swimming pool empty. His reply was it was a "Technical problem" this to us was really annoying as we hadn't been informed by Expedia.com or anyone that the pool would be out of use for the whole week. If we had known this, we would not have booked that hotel. We had booked a self catering apartment and expected appropriate facilities. There was just a frying pan and a tiny little pan for boiling water for coffee, a kettle would have been more appropriate. There was no wine opener and insufficient plates. We asked Yanis for a wine opener, which he gave us but it just made a whole in the cork and didn't work, so we went and asked for another one which was much better. We asked for pan of some sort and he said could have that the next day which was fine. We chose to eat at the hotel a few days later and the service by a young girl was poor as was the meal. We couldn't pay with a credit card due to another "Technical problem " If that's the best they can do at the beginning of a season then I dread to think how things would be in the high season. The hotel is in a beautiful place, very clean, gardens are very attractive and well kept and right by the sea. The self catering could be so much better with a little thought from the owners.