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Overview of The Shelleys Hotel & Restaurant

Photo gallery

Featured Image
Terrace/Patio
Flat-screen TV
Desk, cribs/infant beds, bed sheets
Desk, cribs/infant beds, bed sheets

The Shelleys Hotel & Restaurant

4 out of 5

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing

Explore the area

    Popular LocationLewes Castle12 min walk
    Popular LocationAmerican Express Community Stadium5 min drive
    Popular LocationGlyndebourne Opera House7 min drive
    AirportLondon (LGW-Gatwick)33 min drive

Choose dates to view prices

Standard Double Room

4.9/5 guest room rating
  • Sleeps 2
  • 1 Double Bed

Superior Double or Twin Room

5/5 guest room rating
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

About this area

Lewes

Located in Lewes, The Shelleys Hotel & Restaurant is in the city center and near a train station. Brighton Pier and Brighton Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Brighton Beach and Preston Park. Looking to enjoy an event or a game while in town? See what's happening at American Express Community Stadium or Plumpton Racecourse. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Lewes Castle - 12 min walk
  • American Express Community Stadium - 5 min drive
  • University of Sussex - 7 min drive
  • Glyndebourne Opera House - 7 min drive
  • Ditchling Beacon Car Park - 11 min drive

Getting around

  • Lewes Station - 17 min walk
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • The Apostrophe — 1 min walk
  • Pelham Arms — 6 min walk
  • Swan Inn — 10 min walk
  • Shanaz — 11 min walk
  • Elephant and Castle — 13 min walk

About this property

The Shelleys Hotel & Restaurant

4-star hotel with restaurant and bar/lounge
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a 24-hour front desk are onsite. All 19 rooms provide 24-hour room service, coffee makers, and flat-screen TVs. Other amenities available to guests include free bottled water, desks, and free toiletries. Limited housekeeping is available.
The Shelleys Hotel & Restaurant offers 19 accommodations with complimentary bottled water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and complimentary toiletries. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on a limited basis.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 14.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Family friendly

  • Cribs/infant beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Housekeeping (limited)
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Russian
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Cribs/infant beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 14.95 per person (approximately)
  • Pet fee: GBP 10 per pet, per night
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Shelleys Hotel
Shelleys Hotel Lewes
Shelleys Lewes
Shelleys
The Shelleys & Restaurant
The Shelleys Hotel & Restaurant Hotel
The Shelleys Hotel & Restaurant Lewes
The Shelleys Hotel & Restaurant Hotel Lewes

Frequently asked questions

Can I cancel my reservation for free at The Shelleys Hotel & Restaurant and receive a full refund?
Yes, The Shelleys Hotel & Restaurant offers free cancellation on select room rates, because flexibility matters! Please refer to The Shelleys Hotel & Restaurant cancellation policy on our site for more details about any exclusions or requirements.
Is The Shelleys Hotel & Restaurant pet-friendly?
Yes, The Shelleys Hotel & Restaurant allows pets (limit 1 per room). There's a fee of GBP 10 per pet, per night.
How much is parking at The Shelleys Hotel & Restaurant?
Limited spots are available.
What time is check-in at The Shelleys Hotel & Restaurant?
Check-in is from 2 PM - midnight.
What time is check-out at The Shelleys Hotel & Restaurant?
Check-out is at 11 AM.
Where is The Shelleys Hotel & Restaurant located?
Located in the heart of Lewes, this hotel is within a 15-minute walk of Southover Grange Gardens, Lewes Castle, and Anne of Cleves' House. Lewes Golf Club is 1.3 mi (2 km) away. Lewes Station is 17 minutes by foot.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 34 out of 105 reviews
5 - Excellent 32%
Rating 4 - Good. 44 out of 105 reviews
4 - Good 42%
Rating 3 - Okay. 19 out of 105 reviews
3 - Okay 18%
Rating 2 - Poor. 5 out of 105 reviews
2 - Poor 5%
Rating 1 - Terrible. 3 out of 105 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

1/5 Terrible

Disliked: Staff & service, property conditions & facilities, room comfort
Don't go there
Having been informed by Hotels.com of the following "Don’t worry, we haven’t taken any payment as you’ll pay the hotel directly in their local currency, along with any additional charges and fees incurred during your stay" the Shelleys Hotel attempted unsuccessfully to debit into my credit card one day before I arrived .Then, they called me to ask for card number, pin etc to pay oer the phone. I declined, stating that I would pay during my stay (as stated above by Hotels.com). Having booked breakfast with them on arrival in the afternoon, they had no record of this in the following morning. Poor service. There was no heating in the hotel (outside temperatures in the morning being only 7C). Complained at the time on each occasion. Will never go there again.
Stayed 2 nights in Sep 2020

3/5 Okay

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

2/5 Poor

Disliked: Staff & service, property conditions & facilities
Disappointed
We were so disappointed with our stay, the property should not be open during the COVID pandemic. We stayed for 2 nights, no maid service so clean your own room etc. The waiter in the restaurant which was open the first night was friendly and attentive and the meal was ok. The restaurant was closed on the second night. No indication on the website that service is restricted. A lovely property which unfortunately is run down and urgently in need of some TLC.
Stayed 2 nights in Sep 2020

4/5 Good

Liked: Cleanliness, room comfort
A little worn out, needs maintenance
Nice hotel in Lewes with really comfortable beds Unfortunately the toilet wouldn’t flush in our room and when we informed reception the response was initially ‘what do you want me to do about it’ - not in a rude manner, more from inexperience I think. The following morning at check out, with a different receptionist, they apologised profusely and said it would be repaired - but obviously that was no benefit to us.
Stayed 1 night in Sep 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

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