Ratings based on 523 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 25, 2017
Loved it. Only complaint please don't let house keeping knock on my door at 9:30am.
Comment from Hotel Management
Apr 26, 2017 by Tammy Iverson, Hotel Management
Thank you for the 5 star rating!!! I'm so happy to hear that your stay was a great one.
4 out of 5
Recommended
for Everyone
by A verified traveler from Gig Harbor, WA

Good option close to WSU

Posted Apr 19, 2017
Rooms were clean and modern, front desk staff very friendly, and good food selection provided at breakfast. Only small complaint was inability to get on wifi at times because max number of allowed users were already online, even at 11 pm.
Comment from Hotel Management
Apr 19, 2017 by Tammy Iverson, Hotel Management
Thank you so much for choosing LaQuinta Inns & Suites Moscow for your hotel needs. I'm so happy to hear that your stay was a great one. I'm so sorry to hear about our WI-FI was not consistent while you were here. I will get with our IT tech to see why it is not working properly when we are sold out.
5 out of 5
Recommended
for Everyone
by A verified traveler from stockton ca

Must stay Moscow

Posted Apr 14, 2017
Everything is very clean and very well maintained. Looks pretty new. Indoor pool and cookies in the pm.
Comment from Hotel Management
Apr 14, 2017 by Tammy Iverson, Hotel Management
Thank you for the great 5 rating !! I'm so happy that you chose us during your stay here in Moscow.
4 out of 5
Recommended
for Everyone
by A verified traveler

I'll be back

Posted Apr 12, 2017
Pros: updated room
Cons: pool area and workout center need an update
Location: close to WSU, dining, UoI
the room was updated, the pool was not. But the hot tub was hot and there were towels, so I was in!
Comment from Hotel Management
Apr 16, 2017 by Tammy, Hotel Management
Thank you for Choosing LaQuinta Inns & Suites Moscow for your hotel needs. I'm so happy to hear that your stay was a great one. Please let me know if you ever need anything in the future.
2 out of 5
by A verified traveler

Echoing Court

Posted Apr 6, 2017
Pros: It had a vacancy when all other hotels in Moscow were full, and now I know why.
Cons: Sound proofing the rooms. Water pressure. Water quality. There ware not cups in the bathroom and we ended up using a paper coffee cup.
The door to the room faced the interior atrium that contains the community TV, eating area, front door and desk. The door to our room had a large gap at the bottom and the room was poorly insulated from sound, letting all the noise of the atrium TV, clanking dishes for morning service, people eating, and talking as the came and left. The noise was almost continuous from the time we checked in to the time we checked out the following day. To make the noise issue worse, the shower head had a piercing whistle that would rise and fall as the water pressure grew and fell, which it did a lot during my wife's shower and then during my shower. As more people woke and took showers the water pressure became very poor. We both felt slimy after our showers, as if the water was over treated. If we had been staying more than one night I would have requested a different room due to the noise. For the amount we had to pay for the room, I expected a higher quality environment. Our overall experience was very disappointing and we won't stay there again.
Comment from Hotel Management
Apr 8, 2017 by LQ Customer Care, Hotel Management
We are so sorry to hear that you didn’t get a restful night’s sleep. The Hotel Management Team will work with the staff to take a more proactive role in containing noise inside the hotel. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity. Sincerely, LQ Customer Care
3 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Noisy room, maintenance issues

Posted Apr 3, 2017
Pros: Helpful staff. Clean room.
Cons: Excessive noise in the morning. Door that didn't latch properly.
Location: Very close to the University of Idaho campus, within easy walking distance.
Our room was quite noisy. Lots of plumbing noises from other rooms and some very loud mechanical noises early in the morning. Its too bad, really, because the hotel was clean and the staff friendly. Our room also had a problem with the door latching and locking properly. It was left unsecured after the cleaning staff came through. Fortunately, nothing was missing from the room, but it was disconcerting.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Boutique hotel close to Univ. of Washington.

Posted Mar 30, 2017
Pros: Clean, comfortable. European style modern with modern amenities. Efficient. Perfect location for our needs.
Cons: T.V. guide.
Location: We were visiting Univ. of Washing and this is just a few blocks away. We drove due to a hurt leg, but could easily have walked - 10 maybe 15 minutes
Room is comfortable, clean, has modern amenities. Staff answered all our questions and gave tips and advice.
Comment from Hotel Management
Apr 4, 2017 by Tammy Iverson, Hotel Management
Thank you so much for choosing LaQuinta Inns & Suites Moscow for you hotel stay. I'm so please to hear that your stay was a great one. Please let me know if there is ever anything i can do for you in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler from Moscow, Ida.

Room was above spa/pool and had musty/mold smell.

Posted Mar 28, 2017
Pros: all amenities were good, good location of motel.
Cons: Room above pool/spa
Location: great restaurants, cafes, and stores.
Good motel, room was disappointing, no fan in bath, musty odor.
Comment from Hotel Management
Apr 19, 2017 by Tammy Iverson, Hotel Management
I'm so sorry you were about the pool and it was humid more than usual. Please let me know if you are ever back in Moscow Pullman and I will get you a different room in a quiet area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sonora

we made it work

Posted Mar 27, 2017
Pros: close to food shopping & WSU clean and neat
Location: WSU and U of Idaho shopping and dining
due to the error in booking for a king the staff got us a roll away bed as there were no longer anymore 2 queen bed rooms
Comment from Hotel Management
Apr 16, 2017 by Tammy Iverson, Hotel Management
Thank you for choosing LaQuinta Inns & Suites Moscow for your hotel needs. I'm so sorry to hear the you had a error during your booking and that we were sold out of double queen rooms when booking. Please if there is ever anything i can do for you in the future let me know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel...close to both WSU and U of Idaho

Posted Feb 27, 2017
Staff was great… Breakfast was awesome… Room was clean and comfortable… My only negative was that with an atrium in the center of the hotel… It was a bit loud in the room… But other than that I would totally stay there again!
Comment from Hotel Management
Feb 28, 2017 by Tammy Iverson, Hotel Management
Thank you for choosing LaQuinta Inns & Suites Moscow for your hotel needs. I'm so happy to hear that my staff took great care of you during your stay. I look forward to seeing your again in the future.