Posted Apr 6, 2017
The door to the room faced the interior atrium that contains the community TV, eating area, front door and desk. The door to our room had a large gap at the bottom and the room was poorly insulated from sound, letting all the noise of the atrium TV, clanking dishes for morning service, people eating, and talking as the came and left. The noise was almost continuous from the time we checked in to the time we checked out the following day.
To make the noise issue worse, the shower head had a piercing whistle that would rise and fall as the water pressure grew and fell, which it did a lot during my wife's shower and then during my shower. As more people woke and took showers the water pressure became very poor. We both felt slimy after our showers, as if the water was over treated.
If we had been staying more than one night I would have requested a different room due to the noise.
For the amount we had to pay for the room, I expected a higher quality environment. Our overall experience was very disappointing and we won't stay there again.
Comment from Hotel Management
Apr 8, 2017 by LQ Customer Care, Hotel Management
We are so sorry to hear that you didn’t get a restful night’s sleep. The Hotel Management Team will work with the staff to take a more proactive role in containing noise inside the hotel. Thank you for your honest feedback, and we hope that you will consider giving us another opportunity.
LQ Customer Care