Ratings based on 552 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Beautiful hotel between two gas stations

Posted Apr 19, 2017
Beautiful hotel between two gas stations. The pool is awesome but I wouldn't swim in it. The wonderfully manicured grounds are highlighted by the dumpster full of trash right by the pool's entrance. The staff seem nice, except for the breakfast lady. The breakfast lady makes sure she is out of there by 9:30A, and she shuts down 5 minutes early. Not sure how this place got 4.5 stars.
Comment from Hotel Management
Apr 21, 2017 by Chris, Hotel Management
Thank you for bringing this up to my attention, we are retraining the breakfast staff so that this never happens again. Please give us another try. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 2, 2017
Very good place thank you very much for you service I will recommend this hotel or I Will come back next time thanks again
Comment from Hotel Management
Apr 21, 2017 by CHRIS, Hotel Management
Thank you for the fantastic review of our hotel. We will look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Comfortable stay

Posted Mar 25, 2017
In town for one night Easy check in. Staff was great
Comment from Hotel Management
Mar 25, 2017 by Chris, Hotel Management
Thank you very much for the great feedback. We look forward to your return.
5 out of 5
Recommended
for Everyone
by A verified traveler from The Colony, Tx

Posted Mar 1, 2017
Staff very friendly. We had what sounded like elephants above us but not the staffs fault. Overall very good stay. We will stay there again
Comment from Hotel Management
Mar 8, 2017 by Carlos , Hotel Management
Thank you so very much for the great feedback. We look forward to your return. We are sorry about the sounds from above.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Only stayed one night, room was clean, bed was comfortable.
Comment from Hotel Management
Feb 21, 2017 by carlos, Hotel Management
Thank you very much for the great feedback. We hope to see you again. Safe Travels
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel near soccer field.

Posted Feb 6, 2017
Great place to stay with the Family. Nice staff,clean rooms and spacious. It's lacation is perfect near many places.
Comment from Hotel Management
Feb 10, 2017 by Chris, Hotel Management
Thank you for the nice feedback and review. We hope to see you again soon. Safe Travels!
1 out of 5
by A verified traveler

Posted Jan 25, 2017
the room was not cleaned the last day I was there iron and ironing board was not put away, the bathroom mat was not changed they left the same one I used that morning it was wet and dirty. would not recommend this hotel at all!!
Comment from Hotel Management
Jan 27, 2017 by chetanpatel211@yahoo.com, Hotel Management
I am so sorry about your stay, if you can please tell us what room you were in we can follow up with staff training. It is not normal for us to not have the rooms 100 percent ready and cleaned for you. Please accept my apologies and give us another opportunity.
4 out of 5
by Christina

Couples get away

Posted Jan 23, 2017 on Hotels
This stay was good. We have stayed at other Best Western that were just wonderful. This was just good. The check in process was quick and easy. The bed was soft and cozy. Very nice. The bathroom however, had a bathtub. The bathtub had an oily residue that was really slippery and eeked me a bit. Otherwise, everything else was clean and restocked. Breakfast had many items, but was a bit limited when compared to other places to stay. This hotel closed their breakfast promptly and firmly at 9:30. We were sitting there drinking coffee and felt like we should finish our coffee in another area. The hotel was quiet and restful.
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Thank you Christina for the 4 star review. We are glad that you stayed with us during your "Couples Get-a-Way"." Sorry to hear about your "oily" bathtub. We give all our bathrooms and rooms deep cleaning and maybe left some cleaner on it. We hope to see you again.
5 out of 5
by Chris

Posted Jan 18, 2017 on Hotels
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Thank you for the 5 star review. We're glad that you stayed with us. Please visit us again.
4 out of 5
by Michael

Relaxing stay

Posted Jan 17, 2017 on Hotels
Great service, front desk was very friendly and helpful. I will say our room did have a strange smell, nothing crazy but noticeable. Also, there was a big wet spot on the carpet which im assuming was attributed to room cleaning. But overall the stay was perfectly fine, the jacuzzi was a nice touch. Would stay again in the future.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Michael, our team appreciate you taking the time to write on your recent stay. Thank you for bring to our attention regarding the Oder in your room and we will make sure to have it resolved. Hope to see you again.