Ratings based on 469 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted Sep 3, 2017
Pros: conveniently located to the rally location. The breakfast was very good. No smoking policy.
Cons: Nothing.
Location: Very conveniently located to local restaurants and the mall.
We were in town for the motorcycle rally in Grapevine. The hotel was very clean and the staff was very helpful with providing us directions. The room was nice and the bed very comfortable. The hotel is close to restaurants so we were able to walk.
Comment from Hotel Management
Sep 3, 2017 by Jack Patel, Hotel Management
Thank you for your 5 star rating and we look forward to your future stay. Regard
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, UT

Clean, Comfortable and Convenient

Posted Sep 1, 2017
Pros: Clean, recently remodeled.
The rooms were nice and large. Ours was very clean and was kept that way during our stay. The indoor pool was nice with the kids. It's been recently remodeled and was nicely done. It's right next to the parking lot for the Vista Ridge Mall. Lots of places to eat nearby.
Comment from Hotel Management
Sep 1, 2017 by Jack Patel, Hotel Management
Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Comfort Suites Lewisville. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, ON

Comfortable Stay

Posted Aug 27, 2017
Cons: a safety deposit box in the room/front desk a signage or directions when you enter the main area as it's bit tricky to get to hotel at night
I visited Dallas for 3 nights to attend a wedding and I made a right choice to stay at the Comfort Suites Lewisville. My flight got delayed and arrived Dallas after midnight and as most of the hotels much be checked in before midnight, I was afraid that I am going to lose my room when I contacted them but the staff at the front desk was very humble and ensured that there will be a room for me. The hotel staff was super friendly, comfy room and good choices for the breakfast. Living myself, I felt the hotel very safe, close to the mall and restaurants (walking distance) . I believe it's an excellent hotel if you are looking to stay in Lewisville.
Comment from Hotel Management
Aug 28, 2017 by Jack Patel, Hotel Management
Thank you for staying with us, we appreciate you being our guest and are very happy to hear that you enjoyed your stay with us. We always want our guests to have a positive and memorable experience. It gives us great pride to know we provided this for you and look forward to your next visit to our property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Aug 25, 2017
Very clean, friendly, comfortable. We only stayed 1 night but it was great. Breakfast was good.
Comment from Hotel Management
Aug 26, 2017 by Jack Patel, Hotel Management
We are very delighted to know that you did enjoy your stay. Please be assured that your comments will be shared with all the staff. We looking forward to seeing you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2017
Excellent Ours kids love it ! The breakfast was delicious
Comment from Hotel Management
Aug 18, 2017 by Jack Patel, Hotel Management
Thank you so much for your kinds words, we appreciate your comment, we glad that you and your kids enjoyed at our property. we are looking forward to see you soon!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

The Good and the Bad

Posted Jul 19, 2017
Pros: The comfortable beds and the hot breakfast
Cons: Make sure everything is Clean before the next guest arrive
Rooms appear clean unless you look under the edge of the bed, lots of crumbs and hair left in the shower. However the beds were very very comfortable and the breakfast is great!!!
Comment from Hotel Management
Jul 19, 2017 by Jack Patel, Hotel Management
Thank you so much for taking time and tell us about your stay, we glad that you enjoyed your stay, thank you so much for telling us about the under bed we have inform to our Housekeeping team to making sure its not happen again. we apology for issue. I hope you will give us another chance and stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2017
It was ok...but they need to provide larger cups. Ok, so this is all I have to say.
Comment from Hotel Management
Jul 6, 2017 by Jack, Hotel Management
Thank you so much for taking time and tell us about your expirience. If you can tell us more about which cup you are talking, we may be try to get bigger size of the cup. Thank you again for staying with us. I hope looking forward to see you soon
4 out of 5
Recommended
for Everyone
by A verified traveler from Waco, TX

Updated Hotel

Posted Jun 28, 2017
I was in town for a wedding and I am familiar with this hotel because I once lived nearby. I was happy to see that it had undergone a makeover. Everything is fresher and more modern. I was very comfortable. Hot breakfast was tasty.
Comment from Hotel Management
Jun 28, 2017 by Jack Patel, Hotel Management
Thank you so much for giving us a positive feedback, we appreciate your comment. we glad that you enjoyed your stay with us. looking forward to see you soon.
5 out of 5
by Ann

Clean, comfortable & friendly

Posted Jun 23, 2017 on Hotels
Very good service from friendly staff (Jesse was particularly helpful), excellent breakfast included (especially loved the fresh Texas-shaped waffles), clean, comfortable room. Would definitely stay there again.
Comment from Hotel Management
Jun 26, 2017
Thank you for giving us a such positive review, i have share your comment with all my staff they also join me and say thank you. we glad that you enjoyed the stay. i am looking forward to see you soon.
4 out of 5
by Lisa

A Comfortable Value

Posted Jun 22, 2017 on Hotels
A great value for the confort. I would stay here again.
Comment from Hotel Management
Jun 24, 2017
Thank you so much for giving us a review, we really appreciate your positive comments. Thank you for staying with us. look forward to see you soon.