Attention to detail was not there. Scraps of paper and stains on the floors in the stairwell were there night after night. Trash cans were overflowing day after day. There were multiple holes in the walls in my room; could tell not effort to fix. Lights were burned out in the fixtures in the halls; no effort to fix. Fixtures hung to the wall were crooked.
Comment from Hotel Management
Oct 21, 2016 by General Manager, Hotel Management
Thank you for your recent review of your stay. We make every effort to provide our guests with a great stay, so we are sorry to hear that cleanliness and maintenance repairs were an issue during your stay. Thanks to your comments, we will make sure these issues are addressed and re-coach with staff about paying attention to detail. Your feedback is very important to us, so thank you for sharing. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.