Ratings based on 357 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Wichita, KS

Nice hotel conveniently located near shopping

Posted May 9, 2017
Pros: Room was clean and the bed was comfortable. Good food and beverage selection available for purchase in the lobby. Good variety of food served at break
Cons: Finding a way to keep the hot food hot - at least very warm. A user-friendly microwave. A TV guide listing programming.
Location: A good mix of restaurants nearby as well as a mall and additional shopping. Location just off the Interstate is great; made it east to find.
Great location near an Interstate, restaurants and shopping. Staff was courteous and very friendly; we were warmly greeted every time we entered the lobby. Good variety of food served at breakfast. Stayed four nights. Overall, it was a very pleasant stay.
Comment from Hotel Management
May 9, 2017 by GingerS, Hotel Management
Thank you for your review. We appreciate the comments. Please visit us again next time you are in Lewisville!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 15, 2017
Only negative was that it would have been nice to have some biscuits and gravy on the breakfast bar
Comment from Hotel Management
Apr 17, 2017 by GingerS, Hotel Management
Thank you for your review. Your comments are much appreciated. I will be sure to share your comments with the staff. We strive to make our guests happy. Next time you are in Lewisville, come on by. We love having you here!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Excellent Choice!

Posted Apr 12, 2017
Pros: The staff - very courteous and helpful especially in the breakfast area.
Cons: Not much to do.
Check-in process was a breeze. We lucked out with 1st floor accommodations. Room was spacious including a kitchenette and sitting area. It was just perfect. Breakfast had a plethora of items to choose from.
Comment from Hotel Management
Apr 17, 2017 by GingerS, Hotel Management
Thank you for such a wonderful review. Your comments are much appreciated. I will be sure to share your comment with the staff. We strive to make our guests happy. Next time you are in Lewisville, come on by. We love having you here!
5 out of 5
Recommended
for Everyone
by A verified traveler from Tacoma, WA

Nice hotel

Posted Apr 9, 2017
Was visiting family in the area and the hotel was centrally located in Lewisville. Staff were very welcoming. The room was very nice and large. Will stay here again.
Comment from Hotel Management
Apr 17, 2017 by GingerS, Hotel Management
Thank you for such a wonderful review. Your comments are much appreciated. I will be sure to share your comments with the staff. We strive to make our guests happy. Next time you are in Lewisville, come on by. We love having you here!
4 out of 5
by Natasha

Posted Mar 27, 2017 on Hotels
Comment from Hotel Management
Mar 29, 2017
Thank you for your review. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Archer County, Texas

In town for youth sports.

Posted Mar 13, 2017
Needed a hilton rewards close by. It was a perfect fit. 5 minutes from the complex. Late checkin early checkout
Comment from Hotel Management
Mar 15, 2017 by GingerS, Hotel Management
Thank you for your review. We are pleased we were able to accommodate you during your event. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, not great breakfast.

Posted Mar 7, 2017
Hotel overall was very nice. Breakfast was not great. If you say you serve breakfast until 10:00 then you should have all food items still available at 9:30. Fruit did not look fresh. Staff was very friendly.
Comment from Hotel Management
Mar 7, 2017 by Ginger, Hotel Management
Thank you for your review. I also want to apologize that breakfast was not better maintained. I appreciate that you brought this to my attention. I hope that the next time you are in Lewisville, you will give us another try. Thank you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Deltona, Florida

very, very accomodating

Posted Feb 16, 2017
Pros: kindness
Cons: n/a
Location: mall, food, close to highway and anything we needed
had great time enjoyed swim teams and family that were there
Comment from Hotel Management
Mar 7, 2017 by GInger, Hotel Management
Thank you for your review. I apologize that it has taken so long to respond. I will be sure to pass along you review to the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wedding Shower

Posted Feb 13, 2017
Pros: Everything was great
Cons: Nothing
Location: Went to the mall. Everything was close
Everyone was great and helpful. Even had a good breakfast.
Comment from Hotel Management
Mar 7, 2017 by Ginger, Hotel Management
Thank you for your review. I apologize that it has taken so long to respond. I will be sure to pass along you review to the staff.
5 out of 5
by A verified traveler

Posted Jan 13, 2017 on Hotels
Comment from Hotel Management
Mar 7, 2017 by General Manager, Hotel Management
Thank you for your review. I apologize that it has taken so long to respond. I will be sure to pass along you review to the staff.