Ratings based on 272 Verified Reviews

4.2 out of 5
83% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Average at best

Posted Jan 14, 2018
Cons: Cancellation policy should be re-evaluated. Especially because we paid extra to have that option.
Location: There was a mall and several restaurants close by as well as a Starbucks and Target across the street.
We paid the extra fee to have a room we could cancel. We had something come up and wanted to cut the trip short by one night, but the hotel said we needed to cancel it through Expedia and Expedia told us that that hotel wouldn't refund the money. We gave them more than 24 hour notice. We usually stay at Marriott and they would have given us the refund. I guess we will stay at Marriott properties in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2018
Very friendly staff and accommodating to.our specific needs. The breakfast was good with lots of options and dining area kept clean. We have never stayed at a Homewood Suites before but definitely will again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Lewisville

Nice clean roomy hotel

Posted Nov 16, 2017
Pleasant stay my grandson had enough room to play; the breakfast was awesome.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, TX

Nice hotel

Posted Nov 14, 2017
Everything was good except the room had a stale smell to it. It seemed the room been vacant for a while. Outside of thatbI would stay there again.
5 out of 5
by John

I was “Guest of the Day”

Posted Oct 17, 2017 on Hotels
Great service. Incomparable space and service for the price. Loved my three nights there.
Comment from Hotel Management
Oct 26, 2017
We are here for you and we want you to know that we really appreciate you. John I would that you remember that we enjoyed having you with us and look forward to serving you again in the future.
5 out of 5
by demerick

Posted Oct 16, 2017 on Hotels
Comment from Hotel Management
Oct 26, 2017
You are welcome to come back and stay with us anytime. I hope that we provided you with a great experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 16, 2017
Stayed for 1 night for a friend's wedding. A group came back to the hotel after the reception and spent some time at the pool and the Manager was very accommodating. Staff was all very friendly and the breakfast bar had a wide variety of choices.
Comment from Hotel Management
Oct 25, 2017 by GM, Hotel Management
Thanks again for the opportunity to host your group.
5 out of 5
by Allison

Next time I'm in Lewisville, I'll book here.

Posted Oct 2, 2017 on Hotels
Clean and well kept with friendly service.
Comment from Hotel Management
Oct 9, 2017
Allison, Yea! We'll be looking for you. It is awesome to have you choose to say with us when you return to our area! See you soon
5 out of 5
by Heather Bryant from Apopka, FL

Absolutely amazing!!!

Posted Sep 30, 2017 on Hotels
It was so clean, fresh and roomy. Free breakfast and dinner along with wine and beer. It always smelled so fresh when you walk in. Excellent customer service.
Comment from Hotel Management
Oct 26, 2017
Thanks for choosing to stay with us! I hope that you will keep us in as your choice when your travel brings you back to our area.
5 out of 5
by Pamela

Posted Sep 25, 2017 on Hotels
Comment from Hotel Management
Oct 9, 2017
Pamela, Whenever you are in our vicinity please comeback and stay with us. We are glad you enjoyed your stay with us and will be waiting for you to return.