Ratings based on 310 Verified Reviews

4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with kitchen amenities

Posted Oct 6, 2017
Nice hotel close to highway with all kitchen amenities.
5 out of 5
Recommended
for Everyone
by A verified traveler from Austin

Big enough for a big family

Posted Sep 28, 2017
This room was great and just what we needed, two rooms a living room and a full kitchen, was perfect for our family
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 28, 2017
The only bad thing was that there was some black mold in the bathroom on the floor. Otherwise, everything was good.
5 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great hotel

Posted Aug 23, 2017
We stayed for almost 2 weeks and it was the best hotel with the BEST staff!! Super professional & handled everything with care! One night they had a particularly eventful guest and I was very impressed with how the staff handled it! My 4 year old had a lot of questions and they answered them all fully & age appropriately. Very clean hotel, pool and room. The only complaint I have is mix up that breakfast! Same thing every single day is boring!
Comment from Hotel Management
Aug 24, 2017 by Mike, Hotel Management
We are very delighted to know that you did enjoy your stay. Please be assured that your comments will be shared with all the staff. We looking forward to seeing you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta GA

Front Desk

Posted Aug 21, 2017
The young lady who helped me seemed tired and did not want to be there. Her body language was telling me that I was bothering her. Fixable issue with proper leadership. The gentlemen yesterday was awesome. Overall don't let this deter you from staying here as the ladies helping with breakfast are the happiest and real nice. Cleaners also take pride
Comment from Hotel Management
Aug 24, 2017 by Mike, Hotel Management
Thank you for taking the time to comment on your recent stay at our TownePlace Suites. Please be assured that your comments will be shared with the entire staff.
5 out of 5
by tony

Posted Jun 13, 2017 on Hotels
Couldn't ask for a better situation. Full kitchen for all of your needs.
Comment from Hotel Management
Jul 26, 2017
Thank you for taking the time to comment on recent stay at our hotel. I am very pleased to know that you enjoyed your stay. If your travels bring you back to the Lewisville area again, we would love to be your choice your for your lodging needs.
5 out of 5
by Sylvia

Great service and clean

Posted Jun 12, 2017 on Hotels
Very clean, and friendly. Always stay here, have always had a good experience.
Comment from Hotel Management
Jul 26, 2017
Thank your for your response. We are very delighted to know that you enjoyed your stay and we look forward to seeing you again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
3 out of 5
by Patrick

Posted Apr 28, 2017 on Hotels
Building is undergoing a remodel. It's not the best place to stay right now, 4/17.
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderful hotel! Our go to place to stay!

Posted Apr 24, 2017
Pros: Location and staff.
Cons: Nothing comes to mind.
Location: Visit the grandbaby!!!
We have stayed here many times since it is so close to our children and grandchildren. The staff is amazingly helpful and friendly. Would recommend checking it out.