I understand we stayed in a smoking room, however, I was surprised at the amount of burn holes in the comforter as well as the blanket below it, I mean to the tune of over 15 burn holes. My fiancé stepped on stems from grapes... we didn't have grapes which means it was not vacuumed. (or not very well) Had a baby roach help himself to the cup of coffee we were drinking... we gave it to him. My gosh the bed was a brick as well. Luckily it was only one night, couldn't have done another. Lady at the desk was super sweet no complaints on check-in.