Ratings based on 320 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
81% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Worth the price you pay

Posted Nov 11, 2016
Pros: Don't be afraid to stay here on your visit. Bluegrass Inn had everything I was looking for with its price range
Cons: Breakfast options are limited, but acceptable considering the size of the hotel
Comment from Hotel Management
Nov 13, 2016 by Manager, Hotel Management
Thank you for taking time to provide us with feedback on your recent stay Lance. We work hard to provide our guests with a great experience and are glad you enjoyed your time with us. Thank you again. We hope to see you on your next trip to Frankfort.
3 out of 5
by A verified traveler from US

Good value

Posted Oct 29, 2016
Pros: Nce staff, good price.
Cons: Highway noise, somewhat Spartan room.
Nothing to write home about, but nice staff and good price if you just need a place to stay. Rooms were pretty Spartan but at least had a coffeemaker and a big TV. Some noise from the nearby highway. Nut I'd stay again just for an overnight.
Comment from Hotel Management
Oct 29, 2016 by General Manager, Hotel Management
Thank you for taking time to provide us with feedback on your stay. We strive to provide a good experience for all of our guests. We have been renovating all bathrooms and putting in new furniture this year to provide our guests with a better experience. Thank you and please come again anytime.
3 out of 5
by A verified traveler

redone

Posted Oct 11, 2016
they have been fixing it up, which makes it a fair deal
Comment from Hotel Management
Oct 13, 2016 by General Manager, Hotel Management
Thank you for providing us with feedback. We are glad you noticed our improvements. We work hard to provide all of our guests with a good experience. we hope to see you again on your next trip to Kentucky.
2 out of 5
by A verified traveler

Smells Terribly of Smoke

Posted Oct 10, 2016
The room was clean enough, but smelled awfully of smoke. It was so bad that we couldn't stay there, but also could not get a refund. Bad experience.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
Thank you for taking time to provide us with feedback on your recent stay. We are sorry that we had no more non smoking rooms available when you arrived. We try very hard to provide all of our guests with a good experience. We hope you will consider letting us serve you again in the future.
4 out of 5
by A verified traveler

Great for the price

Posted Oct 5, 2016
The hotel is cute and comfy. Staff is very friendly. I would definite stay there again.
Comment from Hotel Management
Oct 7, 2016 by General Manager, Hotel Management
Thank you! Our staff work hard to provide our guests with a great experience. We look forward to hosting you again.
4 out of 5
by A verified traveler from Nashville, TN

A great deal

Posted Oct 4, 2016
The lady at the front desk was very kind, check in was super quick, and the rooms were clean. Large refrigerator, nice TV, and USB charging slots on the lights!
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
Thank you! We are glad you enjoyed your stay with us. Our staff work hard to provide all of our guests with a great experience. We'd love to see you again on your next trip to Frankfort.
3 out of 5
by A verified traveler

It was okay. Could tell they was trying to improve

Posted Oct 3, 2016
It was a little noisy. Shower curtain was not good.
Comment from Hotel Management
Oct 17, 2016 by General Manager, Hotel Management
We appreciate your choice to stay with us. Thank you for providing feedback on your experience. Our staff works hard to provide all of our guests with a good experience and we will use your input to improve our service. Please come back again anytime.
4 out of 5
by A verified traveler

Surprisingly nice room

Posted Sep 12, 2016
Pros: Close to Buffalo trace
Almost rated by the outside appearance. The room been upgraded new tub and high toilet very nice room.
Comment from Hotel Management
Sep 13, 2016 by General Manager, Hotel Management
Thank you. We appreciate your feedback. We hope to see you again soon.
4 out of 5
by A verified traveler from Georgia

Horsing around

Posted Sep 3, 2016 on Hotels
Excellent value, very nice facilities for the money and convenient location. Rooms appear to be recently renovated and I will stay again next trip.
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Thank you for taking the time to provide feedback on your stay with us. We are so glad you enjoyed your stay in our newly renovated rooms. Our new furniture just arrived as well. We look forward to hosting you again on your next trip to Frankfort.
4 out of 5
by A verified traveler

Skip the "breakfast".

Posted Aug 30, 2016 on Hotels
The facility is very nice, but the breakfast is a bit of a joke. It is make your own waffles and cold cereal. That is about it. If you don't want that for bkft, go elsewhere!
Comment from Hotel Management
Sep 1, 2016 by General Manager, Hotel Management
Thank you for taking the time to share your experience. We appreciate all of our guests and hope to host you again the next time you travel to Frankfort.