Ratings based on 492 Verified Reviews

3.7 out of 5
74% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Ok hotel

Posted Sep 24, 2017
Cons: Plan better for busy times by adding more front desk staff. I do not fault the two fellows working they just needed some more hands.
We stayed here two different nights and had two different experiences. First time everything went well. Check in was easy with what looked like a new gentleman being trained. Room was clean and comfortable. Breakfast was mediocre but typical of hotels. The second time we checked in was horrible. There was the same two gentlemen working. Both seemed to be tied up with people having problems. There was a line of about 30 people trying to get their rooms. Apparently there was some kind of convention going on. Also this time the room was clean but very runned down. I.e. Light shining through gaps in doorway, pieces coming off the stand with the tv.
3 out of 5
by A verified traveler

renovations at Clarion

Posted Aug 18, 2017
Cons: Smell on f2nd floor ?mildew?
Would wait until renovations were complete to re-rate Room was noisy, there was a mildew smell in hall Staff was friendly and helpful Access to workout area limited
Comment from Hotel Management
Aug 18, 2017 by Clarion Management, Hotel Management
Thank you for choosing to stay with us during your visit to Lexington. We appreciate your business as well as valuable feedback. I am very sorry for the mildew smell in the hallway, I will be sure to have someone address the issue immediately. We will also be finished with our lobby renovation soon which will open up access to our FunDome and workout area. I hope you will consider staying with us again in the future to see all of the wonderful changes taking place!
4 out of 5
by A verified traveler

Close to many events , but yet not right in town

Posted Aug 17, 2017
Pros: Hotel staff , specifically breakfast buffet manager , makes you feel very welcome. He made the whole stay worth it
Hotel is old but still in good shape. Buffet manager is top notch , he makes everybody feel special
Comment from Hotel Management
Aug 18, 2017 by Clarion Management, Hotel Management
I am so happy you enjoyed your stay with us while you were in in town. We appreciate your business and are so happy to hear you were able to take advantage of our hot buffet breakfast in the mornings. I am also very happy to hear the staff was friendly and helpful! I hope you will come back and see us next time you are in town!
4 out of 5
Recommended
for Everyone
by A verified traveler from st louis

Puppy trip

Posted Jul 8, 2017
Very quiet. Nice size room but needs a little updating. great food. I wouldn't hesitate to stay here again.
Comment from Hotel Management
Jul 12, 2017 by General Manager, Hotel Management
It is great to hear that we delivered an experience worth coming back for. We are pleased to see that our quiet rooms provided a nice relaxing atmosphere. We do apologize that our room decor was not to your preference, but we are currently working on some updates that we hope you will be excited about during your next visit. Thanks again for your positive review!
2 out of 5
by A verified traveler

Posted Jun 24, 2017 on Hotels
Comment from Hotel Management
Jun 30, 2017 by Melissa, Hotel Management
Thank you for choosing Clarion Hotel North while traveling through Lexington. I am very sorry your stay was not everything you hoped it would be. We appreciate your business and your valuable feedback. We hope to see you again soon to allow us the opportunity to provide you with the stay you deserve. Casey Cravens Administrative Assistant
4 out of 5
by A verified traveler

Posted Jun 22, 2017 on Hotels
Comment from Hotel Management
Jul 3, 2017 by Melissa, Hotel Management
Thank you for choosing Clarion Hotel North while traveling through Lexington. We appreciate your business and your valuable feedback. We hope to see you again next time you are in town!
4 out of 5
by Terry

Posted Jun 22, 2017 on Hotels
good choice and good price. Would do again
Comment from Hotel Management
Jun 30, 2017 by Melissa, Hotel Management
Dear Terry, Thank you for choosing to stop in Clarion Hotel Lexington North while traveling through Kentucky. We appreciate your business and are so happy to hear that you enjoyed your stay. We hope to see you again very soon. Casey Cravens Administrative Assistant
4 out of 5
by Jennifer

Posted Jun 21, 2017 on Hotels
Comment from Hotel Management
Jul 3, 2017 by Melissa, Hotel Management
Dear Jennifer, I am so pleased that you chose to stay with us at the Clarion during your visit to Lexington. We appreciate your business and can’t wait to see you again soon. Casey Cravens Administrative Assistant
5 out of 5
by A verified traveler

Would Stay Again!!

Posted Jun 18, 2017 on Hotels
Fun Dome is FANTASTIC! New portion of hotel is the way to go!
Comment from Hotel Management
Jun 20, 2017 by Melissa, Hotel Management
I am so happy to hear you were able to enjoy everything the FunDome has to offer. We appreciate your business and your valuable feedback. We look forward to seeing you again in the future!
4 out of 5
by B. Sullivan from Louisville, Ky.

Conference stay

Posted Jun 13, 2017 on Hotels
The hotel was close to the conference l was attending. It was easily accessible to and from the main road. I liked the fact that it had a restaurant and a Bar & Grill. The bed was comfortable. The only downside was the fact that you can easily hear everyone.
Comment from Hotel Management
Jun 20, 2017 by Melissa, Hotel Management
I am so glad that you enjoyed your stay and was able to take advantage of our on site restaurant and Bar. We appreciate your business and we can’t wait to see you again very soon.