Ratings based on 296 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

FABULOUS FACILITY IN GORGEOUS PART OF COUNTRY!

Posted Aug 19, 2015
Pros: Clean; Proximity to 75; near restruants
My husband and I were on our way from Hilton Head, SC back to Indiana. We found the Country Inn via internet. It looked really nice BUT sometimes pictures and descriptions can be deceptive. NOT Country Inn & Suites By Carlson, Georgetown. It was an attractive, clean, comfortable Inn . The front desk receptionist was friendly and helpful. We were right off of 75 with many eating choices. We made a great decision. We will definitely spread the word.
Comment from EPC
Aug 21, 2015 by Roger R., EPC
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay and staff was very friendly. We look forward to your next stay.
2 out of 5
by A verified traveler

Dirty

Posted Aug 17, 2015
Musty smelling room, mold on air conditioner, bugs in the room, rude staff. Not impressed.
Comment from Hotel Management
Aug 21, 2015 by Roger R., Hotel Management
Thank you for taking the time to write about experience. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed all of this issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. If I could be any further assistance please advise. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
2 out of 5
by A verified traveler

Stay

Posted Aug 17, 2015
Pros: location
Cons: Bathroom needs repairs, paint in room chipped on walls, room needed to be vacuum. Musty smell in room
Location: Convenient to restaurants
Mama said if you can't say anything nice. Don’t say anything at all. But...
3 out of 5
by A verified traveler

OK

Posted Aug 10, 2015
Pros: Convenient location. Indoor pool is a plus. Good variety offered for breakfast. The staff is nice.
Cons: The odor needs to be removed from the rooms (smoke was present even in a non-smoking room; the chemicals used for room cleaning leaves the odor).
Location: The hotel location is convenient: close to I75 and places of interest as well as eating places.
Amenities look run down. Carpets in the rooms are long due changing. The "non-smoking" room keeps a strong smell that kept us awake all night long. The breakfast included a good variety; the food quality was OK.
Comment from Hotel Management
Aug 12, 2015 by Roger R., Hotel Management
Thank you for taking the time to write about your experience. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed this issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 24, 2015
Pros: The whole staff was very friendly. We had a great breakfast in the morning. Was passing through
The whole staff was very friendly. We had a great breakfast in the morning. Was passing through on our vacation
Comment from Hotel Management
Jul 26, 2015 by Roger R., Hotel Management
Thank you for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbia ky

Nice hotel

Posted Jul 24, 2015
Everything was good. Housekeeper was super nice. The only thing I didn't like was breakfast was only out until 9:30. I had 4 granddaughters with me. Ages 9,8,7,3. So we never made it to breakfast and had go out . The breakfast was one of the features I wanted.
Comment from Hotel Management
Jul 27, 2015 by Roger R., Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Ms. Teresa. We look forward to your next stay. I have addressed breakfast Hours with our team and apologize you missed our breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from ashland KY

Highly Recommend this hotel

Posted Jul 23, 2015
Nice CLEAN spacious comfortable room. Friendly helpful staff. Loved the heated pool!
Comment from Hotel Management
Jul 27, 2015 by Roger R., Hotel Management
Thank you for taking the time to write about your experience. We are thrilled to see that you enjoyed your time at the hotel. Also glad to hear everything was clean and got to enjoy the heated pool. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
4 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great little hotel.

Posted Jul 15, 2015
Pros: The home made cookies were an added bonus when we checked in. This made the kids day!
We were traveling with out 2 children, and our dog, and we found this hotel to be perfect for our needs. It was comfortable, clean, and the front desk staff were excellent. The continental breakfast was very good.
Comment from Hotel Management
Jul 17, 2015 by Roger R., Hotel Management
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel, and kids loved the cookies. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!
3 out of 5
by A verified traveler from largo,Florida

Dissatisfied

Posted Jul 4, 2015
Room smelled like smoke, hairs in bathroom, obnoxious people in pool,they were drinking, felt like couch and carpet was dirty, hallway had a funny smell.
Comment from Hotel Management
Jul 8, 2015 by Roger R., Hotel Management
Thank you for taking the time to write about your experience. On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I have addressed this issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit we can exceed your expectations.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2015
Recently renovated, very nice lobby and staff to match!
Comment from Hotel Management
Jul 6, 2015 by Roger R., Hotel Management
Thank you for taking the time to write a review. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Country Inns & Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!