Room had old odor. It was 30 degrees out side and 75 in our room. The airconditioner would not run for more than 3 minutes, so i had to get up every hour to kick it on. The shower floor was sunken in the middle so your feet were set on an angle. Not a relaxing stay.
Comment from Hotel Management
Mar 2, 2017 by Shanna, Hotel Management
Thank you for your feedback, and we are sorry to hear that you experienced issues during your stay. Our guests are important to us, and your review will not be taken lightly.
We take great pride in our hotel, yet we understand that issues can arise. We depend on our guests to share with us any concerns, and assure you that they are addressed immediately. We certainly hope to be afforded the opportunity to provide accommodations in your future travels to Lexington. Our commitment to success is genuine, and we take guest satisfaction very seriously. Please feel free to reach out with any questions or concerns, and we will hope to see you again soon.