Ratings based on 170 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from WV

Convenient East Lexington location

Posted Sep 19, 2017
Pros: Great location. Clean.
Cons: Decor is quite dated, upholstery is a little worn.
Location: Great selection of restaurants very close by.
Convenient location, lots of restaurants nearby. Room was comfortable. Decor is dated and a little worn. Very clean.
5 out of 5
by John

This traveler left a rating score only Posted Jun 19, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Jun 17, 2017 on Hotels
Good stay
5 out of 5
by Dennis

This traveler left a rating score only Posted Jun 12, 2017 on Hotels
5 out of 5
by Dawn

This traveler left a rating score only Posted May 17, 2017 on Hotels
4 out of 5
by Justin

This traveler left a rating score only Posted Apr 11, 2017 on Hotels
5 out of 5
by Joseph

This traveler left a rating score only Posted Apr 4, 2017 on Hotels
5 out of 5
by Jessica from Winchester

Posted Mar 27, 2017 on Hotels
everything was great but had to wait a while on food, the lady was running front desk and resturant running back and forth, but they were very nice!
3 out of 5
by A verified traveler from lexington, ky

Needs update

Posted Jan 30, 2017
Room had old odor. It was 30 degrees out side and 75 in our room. The airconditioner would not run for more than 3 minutes, so i had to get up every hour to kick it on. The shower floor was sunken in the middle so your feet were set on an angle. Not a relaxing stay.
Comment from Hotel Management
Mar 2, 2017 by Shanna, Hotel Management
Greetings, Thank you for your feedback, and we are sorry to hear that you experienced issues during your stay. Our guests are important to us, and your review will not be taken lightly. We take great pride in our hotel, yet we understand that issues can arise. We depend on our guests to share with us any concerns, and assure you that they are addressed immediately. We certainly hope to be afforded the opportunity to provide accommodations in your future travels to Lexington. Our commitment to success is genuine, and we take guest satisfaction very seriously. Please feel free to reach out with any questions or concerns, and we will hope to see you again soon. Best Regards, Shanna Harrod General Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 9, 2017 on Hotels